HP P2055 Manual

Paper-handling problems
Jams
Common causes of jams
Many jams are caused by using paper that does not meet HP specifications. For complete paper
specifications for all HP LaserJet products, see the  HP LaserJet Printer Family Print Media Guide. This
guide is available at 
www.hp.com/support/ljpaperguide .
The product is jammed.1
CauseSolution
The paper does not meet specifications.Use only paper that meets HP specifications. See Supported
paper and print media on page 32.
A component is installed...

Jam locations
Jams can occur at the following locations in the product.
1
32
1Internal areas
2Input trays
3Output bins
Clear jams
When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product,
it could cause additional jams.
CAUTION:Before clearing jams, turn the product off and disconnect the power cord.
Internal areas
Print-cartridge area and paper path
1.Push the button to open the print-cartridge  door, and then remove the print cartridge.
CAUTION:To...

2.If jammed paper is visible, grasp it with both  hands and slowly pull it out of the product.
3.Replace the print-cartridge, and  close the print-cartridge door.
4.If no paper was jammed inside the print-cartridg e door, open the jam-release door at the back of
the product.
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5.If jammed paper is visible, grasp it with both hands and slowly pull it out of the product.
6.Close the jam-release door.
Duplex paper path (HP LaserJet P2050 Series Printers only)
1.At the front of the product, remove Tray 2.
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2.Push down on the green lever to release the duplex paper-path door on the front of the product.
3.Check for jammed paper at the front of the product. With both hands, grasp the jammed paper and
slowly pull it out of the product.
4.Push up on the duplex paper-path door to close it.
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5.Replace Tray 2.
6.Open the duplex jam-release door on the back of the product.
7.Check for jammed paper at the back of the product. With both hands, grasp the jammed paper and
slowly pull it out of the product.
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8.Close the jam-release door.
Input trays
Tray 1
1.Push the button to open the print-cartridge door, and then remove the print cartridge.
CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece
of paper.
2. Lift the Tray 1 roller cover, grasp the jammed  paper, and slowly pull it out of the product.
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3.Replace the print-cartridge, and  close the print-cartridge door.
Tray 2
1.Open the tray.
2.With both hands, grasp the jammed paper and slowly pull it out of the product.
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3.Close the tray.
4.If no jammed paper is visible in the tray area,  open the print-cartridge door, remove the print
cartridge, and pull down the upper media guid e. With both hands, grasp the jammed paper and
slowly pull it out of the product.
5. Replace the print-cartridge, and  close the print-cartridge door.
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Tray 3 (HP LaserJet P2050 Series Printers only)1.Remove Tray 2 and Tray 3.
2.With both hands, grasp the jammed paper and slowly pull it out of the product.
3.Replace the trays.
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