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HP P 1100 Service Manual

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    ENWW End User License Agreement 163 
    						
    							Customer self-repair warranty service
    HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
    allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP
    identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to
    you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is
    mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs
    of this service. 2) Parts for which customer self repair is optional. These parts are also designed for
    Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no
    additional charge under the type of warranty service designated for your product.
    Based on availability and where geography permits, CSR parts will be shipped for next business day
    delivery. Same-day or four-hour delivery may be offered at an additional charge where geography
    permits. If assistance is required, you can call the HP Technical Support Center and a technician will
    help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether
    a defective part must be returned to HP. In cases where it is required to return the defective part to HP,
    you must ship the defective part back to HP within a defined period of time, normally five (5) business
    days. The defective part must be returned with the associated documentation in the provided shipping
    material. Failure to return the defective part may result in HP billing you for the replacement. With a
    customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to
    be used.
    Customer support
    Get telephone support for your country/region
    Have the product name, serial number, date of purchase, and
    problem description ready.Country/region phone numbers are on the flyer that was in the
    box with your product or at www.hp.com/support/.
    Get 24-hour Internet supportwww.hp.com/support/ljp1100series
    Get support for products used with a Macintosh computerwww.hp.com/go/macosx
    Download software utilities, drivers, and electronic informationwww.hp.com/support/ljp1100series
    Order additional HP service or maintenance agreementswww.hp.com/go/carepack
    164 Appendix A   Service and support ENWW 
    						
    							Repack the product
    If HP Customer Care determines that your product needs to be returned to HP for repair, follow these
    steps to repack the product before shipping it.
    CAUTION:Shipping damage as a result of inadequate packing is the customer’s responsibility.
    1.Remove and retain the print cartridge.
    CAUTION: It is extremely important  to remove the print cartridge before shipping the product. A
    print cartridge that remains in the product during shipping can leak and cover the product engine
    and other parts with toner.
    To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge
    in its original packing material or so that it is not exposed to light.
    2. Remove and retain the power cable, interface cable, and optional accessories, such as an EIO
    card.
    3. If possible, include print samples and 50 to 100 sheets of paper or other print media that did not
    print correctly.
    4. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original
    packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.
    ENWW Repack the product 165 
    						
    							Service information form
    WHO IS RETURNING THE EQUIPMENT?Date:
    Person to contact:Phone:
    Alternate contact:Phone:
    Return shipping address:
     
     Special shipping instructions:
    WHAT ARE YOU SENDING?
    Model name:
    Model number:Serial number:
    Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not required to  complete
    the repair.
    HAVE YOU REMOVED THE PRINT CARTRIDGES?
    You must remove them before shipping the product, unl ess a mechanical problem prevents you from doing so.
    [  ] Yes.
    [  ] No, I cannot remove them.
    WHAT NEEDS TO BE DONE?  (Attach a separate sheet if necessary.)
    1. Describe the conditions of the failure. (What was the failur e? What were you doing when the failure occurred? What software  were you
    running? Is the failure repeatable?)
     
    2. If the failure is intermittent, how much time elapses between failures?
    3. If the unit connected to any of the following, give the manufacturer and model number.
    Personal computer:
    Modem:Network:
    4. Additional comments:
     
    HOW WILL YOU PAY FOR THE REPAIR?
    [  ] Under warranty
    Purchase/received date:
    (Attach proof of purchase or receiving document with original received date.)
    [  ] Maintenance contract number:
    [  ] Purchase order number:
    Except for contract and warranty service, a purchase order number and/or authorized signature must accompany any request for
    service.  If standard repair prices do not apply, a minimum purchase order  is required. Standard repair prices can be obtained by contacting
    an HP-authorized repair center.
    Authorized signature:
    Phone:
    Billing address:
     
     Special billing instructions:
    166 Appendix A   Service and support ENWW 
    						
    							B Specifications
    ●Physical specifications
    ●
    Power consumption
    ●
    Acoustic specifications
    ●
    Environmental specifications
    ENWW 167 
    						
    							Physical specifications
    Table B-1  Physical specifications1
    SpecificationHP LaserJet Professional P1100 Printer series
    Product weight4.7 kg (10.4 lb)
    Product height194 mm (7.6 in)
    Product depth224 mm (8.8 in)
    Product width 347 mm (13.7 in)
    1Values are based on preliminary data. See www.hp.com/support/ljp1100series.
    Power consumption
    Table B-2  HP LaserJet Professional P1100 Printer series (average in watts)123
    ProductPrintingReadyHP Auto OffManual Off
    HP LaserJet Professional P1100
    Printer series453601.40.90.6
    HP LaserJet Professional
    P1100w Printer series45370 2.7 2.00.6
    1Values are based on preliminary data. See www.hp.com/go/ljp1100_regulatory for current information.2Power reported is highest values measured for  all product models using all standard voltages.3Default time from Ready Mode to HP Auto Off = 5 minutes4Typical Electricity Consumption (TEC) = 0.505 kWh/week (HP LaserJet Professional P1100 Printer series); 0.704 kWh/week
    (HP LaserJet Professional P1100w Printer series)
    5Maximum heat dissipation for all models in Ready Mode = 5 BTU/ Hour (HP LaserJet Professional P1100 Printer series); 10
    BTU/Hour (HP LaserJet Professional P1100w Printer series)
    Acoustic specifications
    Table B-3   HP LaserJet Professional P1100 Printer series12
    Sound power levelDeclared per ISO 9296
    PrintingLWAd= 6.4 Bels (A) [64 dB(A)]
    ReadyInaudible
    Sound pressure level - bystander positionDeclared per ISO 9296
    PrintingLpAm=50 dB (A)
    Ready Inaudible
    1Values are based on preliminary data. See www.hp.com/go/ljp1100_regulatory for current information.2Configuration tested: HP LaserJet P1102w product printing on A4-size paper in simplex mode
    168 Appendix B   Specifications ENWW 
    						
    							Environmental specifications
    Table B-4  Environmental specifications
     Operating1Storage1
    Temperature10° to 32.5°C (50° to 91°F)0° to 35°C (32° to 95°F)
    Relative Humidity 10% to 80% 10% to 80%
    1Values are based on preliminary data. See www.hp.com/support/ljp1100series.
    ENWW Environmental specifications 169 
    						
    							170 Appendix B   SpecificationsENWW 
    						
    							C Regulatory information
    ●FCC regulations
    ●
    Declaration of conformity (base models)
    ●
    Declaration of conformity (wireless models)
    ●
    Certificate of Volatility
    ●
    Safety statements
    ●
    Additional statements for wireless products
    ENWW 171 
    						
    							FCC regulations
    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
    to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
    interference in a residential installation. This equipment generates, uses, and can radiate radio
    frequency energy. If this equipment is not installed and used in accordance with the instructions, it may
    cause harmful interference to radio communications. However, there is no guarantee that interference
    will not occur in a particular installation. If this equipment does cause harmful interference to radio or
    television reception, which can be determined by turning the equipment off and on, the user is
    encouraged to try to correct the interference by one or more of the following measures:
    ●Reorient or relocate the receiving antenna.
    ● Increase separation between equipment and receiver.
    ● Connect equipment to an outlet on a circuit different from that to which the receiver is located.
    ● Consult your dealer or an experienced radio/TV technician.
    NOTE:
    Any changes or modifications to the printer that are not expressly approved by HP could void
    the user’s authority to operate this equipment.
    Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
    172 Appendix C   Regulatory information ENWW 
    						
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