HP OfficeJet Pro K8600dn User Manual

							4 Configure and manage
This section is intended for the administrator or individual who is responsible for
managing the device. This section contains information about the following topics.
•
Manage the device
•
Use device management tools
•
Understand the self-test diagnostic page
•
Understand the network configuration page
•
Configure the device (Windows)
•
Configure the device (Mac OS)
•
Uninstall and reinstall the software
Manage the device
The following, common tools can be used to manage the device. For information about
accessing and using the tools, see 
Use device management tools.
NOTE:Specific procedures might include other methods.
Windows
• Device control panel
• Embedded Web server
• Printer driver
• HP Web Jetadmin
NOTE:For more information about the HP Web Jetadmin software, open the
HP Web Jetadmin software and see its documentation.
• Toolbox
• myPrintMileage
NOTE:For more information about myPrintMileage, visit the myPrintMileage
Web site.
Mac OS
• Device control panel
• Embedded Web server
• HP Printer Utility
•
Monitor the device
•
Administer the device
Configure and manage 27
 
						

							Monitor the device
This section provides instructions for monitoring the device.
Use this tool...to obtain the following information....
Control panelObtain information about the status of jobs
that are being processed, the operating status
of the device, and the status of ink cartridges
and printheads.
Embedded Web server•Printer status information: Click the
Information tab, and then click an option
available on the left pane.
•Ink cartridge and printhead status:
Click the Information tab, and then click
Ink Supplies in the left pane.
•Print jobs ink and media usage: Click
the Settings tab, and then click Usage
Tracking in the left pane.
•Email alerts about the device status:
Click the Settings tab, and then click
Alerts in the left pane.
Toolbox (Windows)Ink cartridge information: Click the
Estimated Ink Levels tab to view the ink-
level information, and then scroll to display
the Cartridge Details button. Click the
Cartridge Details button to view information
about replacement ink cartridges and
expirations dates. *
HP Printer Utility (Mac OS)Ink cartridge information: Open the
Information and Support panel and click
Supplies Status. *
* The ink levels shown are an estimate only. Actual ink volumes may vary.
Administer the device
This section provides information about administering the device and modifying
settings.
Use this tool...to do the following...
Embedded Web server•Set embedded Web server password: Click
the Settings tab, and then click Security in the
left pane.
•Perform device maintenance tasks: Click the
Settings tab, and then click Device Services
in the left pane.
•Language or country/region: Click the
Settings tab, and then click International in
the left pane.
•Configure network settings: Click the
Networking tab, and then click an option in the
left pane.
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							Use this tool...to do the following...
•Order supplies: On any tab, click the Order
Supplies button, and then follow the onscreen
instructions.
•Support: On any tab, click the Support button,
and then select a support option.
Toolbox (Windows)Perform device maintenance tasks: Click the
Services tab.
HP Printer Utility (Mac OS)Perform device maintenance tasks: Open the
Information and Support panel, and then click the
option for the task that you want to perform.
Use device management tools
The following lists common tools that can be used to manage the device.
•
Embedded Web server
•
Toolbox (Windows)
•
HP Printer Utility (Mac OS)
•
Network Printer Setup Utility (Mac OS)
•
HP Web Jetadmin software
•
HP Instant Support
•
myPrintMileage
Embedded Web server
When the device is connected to a network, you can use the embedded Web server to
view status information, change settings, and manage it from your computer.
NOTE:For a list of system requirements for the embedded Web server, see
Embedded Web server specifications.
Some settings might be restricted by the requirement for a password.
You can open and use the embedded Web server without being connected to the
Internet; however, some features will not be available.
•To open the embedded Web server
•
Embedded Web server pages
To open the embedded Web server
You can open the embedded Web server by using these methods:
NOTE:To open the embedded Web server from the HP Printer Utility (Mac OS),
the device must be on a network and must have an IP address.
(continued)
Use device management tools 29
 
						

							•Web browser: In a supported Web browser on your computer, type the IP address
that has been assigned to the device.
For example, if the IP address is 123.123.123.123, type the following address into
the Web browser: http://123.123.123.123
The IP address for the device is listed on the network configuration page. For more
information, see 
Understand the network configuration page.
After opening the embedded Web server, you can bookmark it so that you can
return to it quickly in the future.
•Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to the
device you wish to view, and then click Network Settings (EWS).
•HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional
Settings, and then click the Open Embedded Web Server button.
Embedded Web server pages
The embedded Web server contains pages that you can use to view product
information and change device settings. The pages also contain links to other e-
services.
Pages/buttonsContents
Information pageShows status information about the device, its ink
supplies and usage, and a log of device events
(such as errors).
Settings pageShows the settings that have been configured for
the device and gives you the ability to change
these settings.
Email alerts allow you to configure the device to
send out an email when the device needs attention,
such as when a paper jam occurs. You can also
track the usage of the device to bill clients or
manage supplies.
Networking pageShows network status and the network settings that
have been configured for the device. These pages
only appear if the device is connected to a network.
Support and Order Supplies buttonsSupport provides a number of support services,
including e-services such as HP Instant Support,
myPrintMileage. For more information, see 
HPInstant Support and myPrintMileage.
Order Supplies connects you to online ordering of
supplies.
Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE:The Toolbox can be installed from the Starter CD by selecting the full
installation option if the computer meets the system requirements.
•To open the Toolbox
•
Toolbox tabs
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							To open the Toolbox
• From the HP Solution Center, click the Settings menu, point to Print Settings,
and then click Printer Toolbox.
• Right-click the HP Digital Imaging Monitor in the tray, point to the device, and then
click Display Printer Toolbox.
• From the Printer Properties, click Printing Preferences, Features or Color Tabs,
and then select Printer Services.
Toolbox tabs
The Toolbox contains the following tabs.
TabsContents
Estimated Ink Level•Ink Level Information: Shows estimated ink
level for each cartridge.
NOTE:The ink levels shown are an estimate
only. Actual ink volumes may vary.
•Shop Online: Provides access to a Web site
from which you can order printing supplies for
the device online.
•Order by Phone: Shows telephone numbers
that you can call to order supplies for the
device. Telephone numbers are not available
for all countries/regions.
•Cartridge Details: Shows order numbers and
expiration dates of the installed ink cartridges.
InformationPrinter Information: Provides a link to
myPrintMileage and shows the device hardware
and printhead health information. Information tab
options include:
•Hardware information
•myPrintMileage (if installed)
•HP Instant Support
•HP printhead health
Services•Print PQ (print quality) Diagnostic Page:
Allows you to diagnose issues affecting the
print quality of the device. For more
information, see 
To print the print qualitydiagnostic page.
•Print Self-Test Diagnostic Page: Allows you
to print the self-test diagnostic page of the
device. This page contains information about
the device and the supplies. For more
information, see 
Understand the self-testdiagnostic page.
•Align Printheads: Guides you through
aligning the printheads. For more information,
see 
To align the printheads.
•Clean Printheads: Guides you through
cleaning the printheads. For more information,
see 
To clean the printheads.
Use device management tools 31
 
						

							TabsContents
•Calibrate Linefeed: Allows you to perform
linefeed calibration. For more information, see
To calibrate the linefeed.
•Control Panel Language: Allows you to set
the language used to print reports such as the
self-test diagnostic page.
HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to configure print settings, calibrate the device,
clean the printheads, print the self-test diagnostic page, order supplies online, and find
Web site support information.
•
To open the HP Printer Utility
•
HP Printer Utility panels
To open the HP Printer Utility
1.From the Finder, select Computer from the Go menu.
2.Select Library, and then select Printers.
3.Select HP, select Utilities, and then select HP Printer Selector.
4.Select the device and click Launch Utility.
HP Printer Utility panels
This section covers the following topics:
•
Information and Support panel
•
Printer Settings panel
Information and Support panel
•Supplies Status: Shows the information about currently installed printheads and
ink cartridges.
•Supply Info: Shows the ink cartridge replacement options.
•Device Information: Displays information about the model and serial number.
Also allows you to print the self-test diagnostic page of the device. This page
contains information about the device and the supplies. For more information, see
Understand the self-test diagnostic page.
•Print Quality Diagnostics: Allows you to diagnose issues affecting the print
quality of the device. For more information, see 
To print the print quality diagnostic
page.
•Clean: Guides you through cleaning the printheads. For more information, see 
To
clean the printheads.
•Align: Guides you through aligning the printheads. For more information, see 
To
align the printheads.
•Calibrate Linefeed: Allows you to perform linefeed calibration. For more
information, see 
To calibrate the linefeed.
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							•Control Panel Language: Allows you to set the language used to print reports
such as the self-test diagnostic page.
•HP Support: Gain access to HP Web site where you can find support for the
device, register the device, and find information about returning and recycling used
printing supplies.
Printer Settings panel
•Trays Configuration: Set the default media type and size for a tray.
•Additional Settings: Launch the embedded Web server to change network
settings. Configure IP settings for network connectivity.
Network Printer Setup Utility (Mac OS)
This tool allows you to configure network settings for the device. You can configure
wireless settings such as network location name and wireless mode, and wired
settings such as TCP/IP address, router, and subnet mask.
To open the Network Printer Setup Utility
1.From the Finder, select Computer from the Go menu.
2.Select Library, and then select Printers.
3.Select HP, select Utilities, and then select Network Printer Setup Utility.
4.Follow the onscreen instructions to configure network settings for the device.
HP Web Jetadmin software
The HP Web Jetadmin software is a Web-based management solution for remotely
installing, configuring (both individually or in batch mode), monitoring status (including
levels for supplies), conducting remote diagnostics, and troubleshooting a wide variety
of HP and non-HP network peripherals.
After the software is installed, you can gain access to it from anywhere within your
intranet by using a standard Web browser. To get more information or to download the
software, go to 
www.hp.com/go/webjetadmin.
HP Instant Support
HP Instant Support is a suite of Web-based troubleshooting tools. It helps you quickly
identify, diagnose, and resolve printing problems.
HP Instant Support provides the following information about your device:
•Easy access to troubleshooting tips: Provides tips that are customized for your
device.
•Resolution of specific device errors: Provides immediate access to information
that can help you resolve errors specific to your device.
Use device management tools 33
 
						

							•Notification of print driver updates: Alerts you when there is an update for the
printer driver. A message appears on the HP Instant Support homepage; click the
link within the message to go directly to the download section of the HP Web site.
•Managing ink and media usage (myPrintMileage): Helps you manage and
forecast device supplies usage. 
•
Security and privacy
•
To gain access to HP Instant Support
Security and privacy
When you use HP Instant Support, detailed device information, such as the serial
number, error conditions, and status, is sent to HP. HP respects your privacy and
manages this information according to the guidelines that are outlined in the HP
Online Privacy Statement (
welcome.hp.com/country/us/en/privacy.html).
NOTE:To view all the data that is sent to HP, select Source (for Internet Explorer
and Opera) or Page Source (for Netscape and Mozilla Firefox) from the View
menu in your Web browser.
To gain access to HP Instant Support
•Toolbox (Windows): Click the Information tab, and then click HP Instant Support.
•Embedded Web server: Click the Support button, then click HP Instant Support.
NOTE:The Support button is available in all pages.
NOTE:Do not bookmark the Web pages that are used to open HP Instant
Support. If you bookmark the site and connect to it by using the bookmark, the
pages do not contain the current information.
myPrintMileage
myPrintMileage is a service that HP provides to help you track and forecast your
device usage and plan the purchase of supplies.
To use myPrintMileage, you must have the following:
• Internet connection
• Device connected
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							On the myPrintMileage Web site, you can see the print analysis, such as the amount
of ink you have used, whether you use more black or color ink, and the estimated
number of pages you can print with the remaining amount of ink
To gain access to myPrintMileage
•Embedded Web server: Click the Support button, and then click myPrintMileage.
NOTE:The Support button is available in all pages.
•Toolbox (Windows): Click the Information tab, and then click myPrintMileage
and follow the onscreen instructions.
•Windows taskbar: Right-click the HP Digital Imaging icon in the Windows
taskbar, choose the device you wish to view, and then click myPrintMileage.
NOTE:Do not bookmark the Web pages that are used to open myPrintMileage. If
you bookmark the site and connect to it by using the bookmark, the pages do not
contain the current information.
Understand the self-test diagnostic page
Use the self-test diagnostic page to view current device information, ink cartridge
status, and printhead health status; to help troubleshoot problems; and to verify
installation of optional accessories, such as the duplexer.
If you need to call HP, it is often useful to print the self-test diagnostic page before
calling.
Understand the self-test diagnostic page35
 
						

							1. Printer Information: Shows device information (such as the product name, model
number, serial number, and firmware version number), the accessories that are
installed (such as the duplex unit), and the number of pages printed from the trays
and accessories.
2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical
form as gauges) and the part numbers and expiration dates of the ink cartridges.
NOTE:The ink levels shown are an estimate only. Actual ink volumes may
vary.
3. Printhead Status: Shows the status of the printhead health and the part numbers,
first-installation dates, and end-of-warranty dates of the printheads, as well as the
accumulated ink usage. The status options for the printhead are: good, fair, and
replace. If the status is fair, then the print quality must be monitored, but the
printhead does not need to replaced. If the status is replace, then the printhead
should be replaced, as the device will not function until it is. 
To print the self-test diagnostic page
•Toolbox (Windows): Click the Services tab, and then click Print Self-Test
Diagnostic Page.
•HP Printer Utility (Mac OS): Click Device Information from the Information and
Support panel, and then click Print Configuration Page.
•Embedded Web server: Click Settings tab, click Reports in the left pane, select
Self-Test Report from the drop-down list, and then click the Apply button.
Understand the network configuration page
The network configuration page shows the network settings for the device.
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36 Configure and manage