HP OfficeJet Pro K550dtn User Manual

							Country/RegionTelephone number
Indonesia+62 (21) 350 3408
Irelandwww.hp.com/support
Israel(0) 9 830 4848
Italywww.hp.com/support
Jamaica1-800-711-2884
Japan0570-000511
Navi Dial, Japan Domestic Only: 03-3335-9800
Korea, Republic of1588-3003
Luxembourgwww.hp.com/support
Malaysia1800 88 8588
MexicoMexico City: 55-5258-9922
Outside Mexico City: 01-800-472-68368
Morocco22 404747
Netherlandswww.hp.com/support
New Zealand0800 441 147
Nigeria1 3204 999
Norwaywww.hp.com/support
Panama1-800-711-2884
Paraguay009 800 54 1 0006
Peru0-800-10111
Philippines2 867 3551
Poland22 5666 000
Portugalwww.hp.com/support
Puerto Rico1-877-232-0589
Republica Dominicana1-800-711-2884
Romania(21) 315 4442
RussiaMoscow: 095 777 3284
St. Petersburg: 812 332 4240
Saudi Arabia800 897 1415
Singapore6 272 5300
Slovakia0850 111 256
South AfricaInternational: +27 11 2589301
RSA: 086 0001030
Rest of West Africa +351 213 17 63 80
ENWW Obtaining HP telephone support 103
 
						

							Country/RegionTelephone number
Spainwww.hp.com/support
Swedenwww.hp.com/support
Switzerlandwww.hp.com/support
Taiwan02-8722-8000
Thailand+66 (2) 353 9000
Trinidad and Tobago1-800-711-2884
Tunisia71 89 12 22
Turkey90 216 444 71 71
United Kingdomwww.hp.com/support
Ukraine(044) 230-51-06
United Arabic Emirates (UAE)600 54 47 47
United States1-(800)-474-6836
Uruguay0004-054-177
Venezuela0-800-474-68368
Caracas: 58-212-278-8666
Vietnam +84 88234530
104 Appendix B   Support and warranty ENWW
 
						

							Hewlett-Packard limited warranty statement
HP productDuration of Limited Warranty
Software1 year
Accessories1 year
Ink Cartridges6 months*
Printheads1 year*
Printer peripheral hardware (see below for details) 1 year
* For more detailed warranty information, see www.hp.com/support/inkjet_warranty.
Extent of limited warranty
1.Hewlett-Packard warrants to the end-user customer that the HP products specified above will be
free from defects in materials and workmanship for the duration specified above, which duration
begins on the date of purchase by the customer.
2.For software products, HPs limited warranty applies only to a failure to execute programming
instructions. HP does not warrant that the operation of any product will be uninterrupted or error
free.
3.HPs limited warranty covers only those defects that arise as a result of normal use of the
product, and does not cover any other problems, including those that arise as a result of:
a.Improper maintenance or modification;
b.Software, media, parts, or supplies not provided or supported by HP;
c.Operation outside the products specifications;
d.Unauthorized modification or misuse.
4.For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not
affect either the warranty to the customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the use of a non-HP or refilled ink
cartridge, HP will charge its standard time and materials charges to service the printer for the
particular failure or damage.
5.If HP receives, during the applicable warranty period, notice of a defect in any product which is
covered by HPs warranty, HP shall either repair or replace the product, at HPs option.
6.If HP is unable to repair or replace, as applicable, a defective product which is covered by HPs
warranty, HP shall, within a reasonable time after being notified of the defect, refund the
purchase price for the product.
7.HP shall have no obligation to repair, replace, or refund until the customer returns the defective
product to HP.
ENWW Hewlett-Packard limited warranty statement 105
 
						

							8.Any replacement product may be either new or like new, provided that it has functionality at least
equal to that of the product being replaced.
9.HP products may contain remanufactured parts, components, or materials equivalent to new in
performance.
10
.HPs Limited Warranty Statement is valid in any country/region where the covered HP product is
distributed by HP. Contracts for additional warranty services, such as on-site service, are
available from any authorized HP service facility in countries/regions where the product is
distributed by HP or by an authorized importer.
Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS
MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
AND FITNESS FOR A PARTICULAR PURPOSE.
Limitations of liability
1.To the extent allowed by local law, the remedies provided in this Warranty Statement are the
customers sole and exclusive remedies.
2.TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS
SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP
OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT,
OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Local law
1.This Warranty Statement gives the customer specific legal rights. The customer may also have
other rights which vary from state to state in the United States, from province to province in
Canada, and from country/region to country/region elsewhere in the world.
2.To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement
shall be deemed modified to be consistent with such local law. Under such local law, certain
disclaimers and limitations of this Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some governments outside the United
States (including provinces in Canada), may:
a.Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory
rights of a customer (e.g., the United Kingdom);
b.Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c.Grant the customer additional warranty rights, specify the duration of implied warranties
which the manufacturer cannot disclaim, or allow limitations on the duration of implied
warranties.
3.FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN
THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO
106 Appendix B   Support and warranty ENWW
 
						

							NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH
CUSTOMERS.
ENWW Hewlett-Packard limited warranty statement 107
 
						

							HP Inkjet Supplies - Warranty Quick Reference
This information is intended to be an easy-to-read summary of the full HP warranty statement. To
read the full warranty statement, go to 
www.hp.com/support/inkjet_warranty and select your supply.
Is your product covered under warranty?
If you believe your ink supply or printhead is defective, you may return it for a refund or replacement
provided that ALL of the following are true:
●Ink supply: it is not out of ink
●Ink supply: it has not been refilled, remanufactured, or otherwise tampered with
●Ink supply: it is not past the end of warranty date on the product label
●Printhead: it is not past 1 year from date of printhead installation or not past end of warranty date
on the printhead, whichever is later
To determine the date of printhead installation, see the Printhead Status section on the
configuration page.
End of warranty date locations:
Date format: YYYY/MM/DD
HP Inkjet Supplies Expiration
As ink ages, it loses water. When ink is old enough, it can damage the printheads or other parts of
the printing system. In normal use, most ink cartridges will run out of ink long before the ink is old
enough to cause damage. It is recommended to replace the ink cartridge before the expiration date
is reached. If expired ink is detected, the printer will pause printing, you will need to accept the use of
expired ink, and then the printing will resume. See Expiration date (Y-M-D) located under the Ink
Cartridge Status section on the configuration page.
How do you return a product?
There are two ways to return a product under warranty:
●Visit the retailer where you bought the product (subject to the retailers return policy).
●If you cannot return the product to the retailer, visit HP website (
www.hp.com/support/
officejetprok550) or call the support phone number listed on the product insert that came in the
box with the product.
108 Appendix B   Support and warranty ENWW
 
						

							C
Printer specifications
For media and media-handling specifications, see Selecting print media.
Physical specifications
Available models and physical
dimensions
Size (width x depth x height)HP Officejet Pro K550: 
496 x 403.2 x 212.5 mm (19.5 x 15.9 x 8.4 inches)
HP Officejet Pro K550dtn/K550dtwn: 
496 x 503.9 x 301.2 mm (19.5 x 19.8 x 11.9 inches)
 Weight (does not include
printheads or ink cartridges)HP Officejet Pro K550:  
9.7 kg (21.4 lb)
HP Officejet Pro K550dtn/K550dtwn:  
12.9 kg (28.5 lb)
Product features and capacities
Connectivity
 ●
USB 2.0-compliant high speed
●USB host connector is only supported up to full
speed.
●Fast Ethernet 10/100Base-TX for wired
network connection (HP Officejet Pro K550dtn/
K550dtwn)
●802.11b/g wireless network (HP Officejet Pro
K550dtwn)
Print method Drop-on-demand thermal inkjet printing
Ink cartridges Four ink cartridges (one each for black, cyan,
magenta, and yellow)
Printheads Two printheads (one black and yellow, and one
magenta and cyan)
Supply yields Visit www.hp.com/pageyield/ for more information
on estimated ink cartridge yields.
Device languages 
HP PCL 3 enhanced
ENWW109
 
						

							Physical specifications
Font support US fonts: CG Times, CG Times Italic, Universe,
Universe Italic, Courier, Courier Italic, Letter
Gothic, Letter Gothic Italic.
Duty cycle Up to 7500 pages per month
Processor and memory specifications
Device processor
▲MIPS 5KF 64-bit (300 MHz)
Device memory●32 MB built-in RAM
●16 MB built-in Flash ROM
Operating system and network protocol specifications
Operating system compatibility
●Windows 98, Windows Me, Windows 2000, Windows XP 64-bit (Professional
and Home Editions), and Windows Server 2003
●Mac OS X (10.2, 10.3, 10.4)
●Linux
System requirements
NOTEGraphic-intensive,
complex, and large documents
might require more hard disk
space.
Minimum●
Windows 98: Pentium® 90 MHz, 16 MB RAM,
145 MB free hard disk space
●Windows Me: Pentium 150 MHz, 32 MB RAM,
145 MB free hard disk space
●Windows 2000: Pentium 300 MHz, 64 MB
RAM, 145 MB free hard disk space
●Windows XP 64-bit edition: Pentium 300
MHz, 64 MB RAM, 180 MB free hard disk space
●Windows Server 2003: Pentium 300 MHz,
128 MB RAM, 180 MB free hard disk space
●Mac OS X (10.2, 10.3, 10.4): 333 MHz, 128
MB RAM, 100 MB free hard disk space
●Microsoft Internet Explorer 6.0
Recommended
●Windows 98 and Windows Me: Pentium 266
MHz, 32 MB RAM, 175 MB free hard disk space
●Windows 2000: Pentium 300 MHz, 64 MB
RAM, 190 MB free hard disk space
●Windows XP 64-bit edition: Pentium 300
MHz, 128 MB RAM, 210 MB free hard disk
space
●Windows Server 2003: Pentium 550 MHz,
256 MB RAM, 210 MB free hard disk space
110 Appendix C   Printer specifications ENWW
 
						

							Physical specifications
●Mac OS X (10.2, 10.3, 10.4): 333 MHz, 256
MB, 200 MB free hard disk space
●Microsoft Internet Explorer 6.0 or later
Network operating system compatibility●Windows 98, Windows Me, Windows 2000, Windows XP 64-bit (Professional
and Home Editions)
●Mac OS X (10.2, 10.3, 10.4)
●Microsoft Windows Terminal Server Edition 4.0
●Microsoft Windows Server 2003 (formerly known as Microsoft Windows XP
Server Terminal Services)
●Microsoft Windows 2000 Server Terminal Services with Citrix MetaFrame 1.8
●Microsoft Windows Server 2003 Terminal Services with Citrix MetaFrame 1.8
●Microsoft Windows 2000 Server Terminal Services with Citrix V1.8
●Microsoft Windows 2000 Server Terminal Services with Citrix XP
●Microsoft Windows 2000 Server Terminal Services
Compatible network protocols▲TCP/IP
Network management
HP Web Jetadmin plug-ins 
Embedded Web serverFeatures
●Ability to remotely configure and manage
network devices
●myPrintMileage
System requirements
●TCP/IP-based network (IPX/SPX-based
networks are not supported)
●A Web browser (either Microsoft Internet
Explorer 5.5, Netscape 7.0, Opera 7.54,
Mozilla Firefox 1.0, or Safari 1.2, or later)
●Network connection. (You cannot use the
embedded Web server when the printer is
connected directly to a computer.)
●Internet connection (for some features). You
can open and use the embedded Web server
without being connected to the Internet.
However, some features will not be available.
●Must be on the same side of a firewall as the
printer.
Functional Specifications
ENWW111
 
						

							Physical specifications
Speed (U.S. Letter)Draft mode:
●Black text: 37 pages per minute (ppm)
●Mixed text with color graphics: 33 ppm
Normal mode:
●Black text: 16 ppm
●Mixed text with color graphics: 16 ppm
Best mode:
●Black text: 5 ppm
●Mixed text with color graphics: 5 ppm
Laser Quality Speed*:
●Black text: 12 ppm
●Mixed text with color graphics: 10 ppm
* Compared to color laser printers under $500. Laser Quality Speed is an HP
measurement method representing the print speed of typical office documents in
default mode; compared to published speeds by laser manufacturers as of month,
2005.
ResolutionBlack
▲Up to 1200 dpi with pigmented black ink
Color
▲HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi
Optimized on HP Premium Plus photo papers with 1200 by 1200 input dpi)
Environmental specifications
Operating environment
Operating temperature5° to 40° C (41° to 104° F)
Recommended operating
conditions15° to 35° C (59° to 95° F)
Recommended relative
humidity15 to 80 % noncondensing
Storage environmentStorage temperature-40° to 70° C (-40° to 158° F)
Storage relative humidityUp to 90 % noncondensing at a temperature of 65°
C (150° F)
Electrical specifications
112 Appendix C   Printer specifications ENWW