HP OfficeJet Pro K550dtn User Manual

							4.Double-click the CD icon on the desktop.
5.Double-click the setup icon and follow the onscreen instructions.
6.When the Main Installation dialog box appears, select Uninstall from the drop-down list located
in the upper-left part of the dialog box.
7.Follow the onscreen instructions to remove the printer software.
ENWW Uninstalling the printer software 93
 
						

							94 Chapter 6   Configuring and managing the printer ENWW
 
						

							A
HP supplies and accessories
This section provides information on HP supplies and accessories for the printer. The information is
subject to changes, visit HP website (
www.hpshopping.com) for the latest updates. You may also
make purchase through the website.
●
Ordering printing supplies online
●
Accessories
●
Supplies
ENWW95
 
						

							Ordering printing supplies online
Besides the HP website, you may order printing supplies through the embedded Web server or the
Toolbox (Windows).
System requirements for ordering printing supplies
To use the Toolbox, ensure you have the following:
●Internet access
●Printer connected to your computer using a USB cable, or connected to the network
●Toolbox installed on your computer (supported for Windows only)
To use the embedded Web server, ensure you have the following:
●TCP/IP-based network (IPX/SPX-based networks are not supported)
●Printer connected to the network
●Web browser installed on your computer (either Microsoft Internet Explorer 5.5, Netscape 7.0,
Opera 7.54, Mozilla Firefox 1.0, or Safari 1.2, or later)
To order printing supplies
1.Embedded Web server: On the Information tab, click Order Supplies.
Toolbox (Windows): On the Printer Status tab, click Order Supplies.
HP Printer Utility (Mac OS): Click Supplies Status from the Information and Support panel,
and click Order HP Supplies.
Your default Web browser starts and displays a website.
2.Follow the instructions on the website to select and order printing supplies.
96 Appendix A   HP supplies and accessories ENWW
 
						

							Accessories
HP automatic two-sided printing accessoryC8255A
350-sheet input trayC8256A
HP USB A-B (2 meters) C6518A
ENWWAccessories 97
 
						

							Supplies
Ink cartridges
If you live in Europe, go to 
www.hp.com/eu/hard-to-find-supplies to locate information on HP 88 ink
cartridges.
HP 88 BlackC9385A
HP 88 CyanC9386A
HP 88 MagentaC9387A
HP 88 YellowC9388A
HP 88L BlackC9396A
HP 88L CyanC9391A
HP 88L MagentaC9392A
HP 88L Yellow C9393A
Printheads
HP 88 Black and YellowC9381A
HP 88 Magenta and Cyan C9382A
HP media
To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On
Paper, or HP Greeting Cards, go to 
www.hp.com.
Choose your country/region, and then select Buy or Shopping.
98 Appendix A   HP supplies and accessories ENWW
 
						

							B
Support and warranty
The information in Maintaining and troubleshooting suggests solutions to common problems. If your
printer is not operating properly and those suggestions did not solve your problem, try using one of
the following support services to obtain assistance.
This section contains the following information:
●
Obtaining electronic support
●
Obtaining HP telephone support
●
Hewlett-Packard limited warranty statement
●
HP Inkjet Supplies - Warranty Quick Reference
ENWW99
 
						

							Obtaining electronic support
You can obtain support from HP from the following electronic sources:
●Web: Visit HP website (
www.hp.com/support/officejetprok550) for the latest software, product,
operating system, and support information.
●Toolbox (Windows): The Toolbox provides easy, step-by-step solutions to common printing
problems. See 
Toolbox (Windows).
●Embedded Web server: When the printer is connected to a network, you can use the printers
embedded Web server to view status information, change settings, and manage the printer at
your computer. See 
Embedded Web server.
100 Appendix B   Support and warranty ENWW
 
						

							Obtaining HP telephone support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
Before you call
Visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or
product fixes and updates.
To assist our Customer Care Center representatives to serve you better, prepare the following
information if you need to call HP.
1.Print the configuration page of the printer. See 
Understanding the configuration page. If the
printer does not print, get the following information ready.
●printer model
●model number and serial number (check the back of the printer)
2.Check the operating system that you are using, such as Windows 98 SE.
3.If the printer is connected to the network, check the network operating system.
4.Note how the printer is connected to your system, such as through USB or network connection.
5.Obtain the version number of the printer software, such as HP Officejet Pro K550 Series Version:
60.52.213.0. (To find the version number of the printer driver, open the printer settings or
properties dialog box, and click the About tab.)
6.If you have a problem printing from a particular application, note the application and version
number.
Telephone support numbers
In many locations, HP provides toll free telephone support during the warranty period. However,
some of the support numbers listed below may not be toll free.
For the most current list of telephone support numbers, see 
www.hp.com/support.
Country/RegionTelephone number
Algeria61 56 45 43
Argentina0-800-555-5000
Buenos Aires: 54-11-4708-1600
Australia1300 721 147
1902 910 910 (out-of-warranty)
Austriawww.hp.com/support
Bahrain17212049
Belgiumwww.hp.com/support
ENWW Obtaining HP telephone support 101
 
						

							Country/RegionTelephone number
Brazil0-800-709-7751
São Paolo: 55-11-4004-7751
Canada1-800-474-6836
Mississauga Area: (905) 206-4663
Central America & The Caribbeanwww.hp.com/support
Chile800-360-999
China021-3881 4518
800-810-3888
Colombia01-8000-51-4746-8368
Bogota: 571-606-9191
Costa Rica0-800-011-1046
Cyprus800 9 2649
Czech Republic810 222 222
Denmarkwww.hp.com/support
EcuadorAndinatel: 1-999-119  
800-711-2884
Pacifictel: 1-800-225-528  
800-711-2884
Egypt(02) 6910602
El Salvador800-6160
Finlandwww.hp.com/support
Francewww.hp.com/support
Germany
HP bietet während der Gewährleistungsfrist vielerorts gebührenfreien
telefonischen Support an. Die nachfolgend aufgelisteten
Rufnummern sind jedoch unter Umständen nicht gebührenfrei.
Zur weiteren Klärung oder um zusätzliche Information zu erhalten,
können Sie Kontakt mit der Online-Kundenbetreuung von HP
(
www.hp.com/cpso-support/guide/psd/cscemea.html) aufnehmen.
www.hp.com/support
GreeceInternational: +30 210 6073603
In-country: 801 11 22 55 47
Guatemala1-800-711-2884
Hong Kong S.A.R.2802 4098
Hungary1 382 1111
India 1 600 44 7737
Support in Hindi and English
102 Appendix B   Support and warranty ENWW