HP Officejet J6413 User Manual

Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart
or leave fibers.
TIP:Coffee filters are lint-free and work well for cleaning print cartridges.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
CAUTION:Do not use platen cleaners or alcohol to clean the print cartridge
contacts. These can damage the print cartridge or the HP All-in-One.
To clean...

8.Slide the print cartridge back into the slot. Push the print cartridge forward until it
clicks into place.
9.Repeat if necessary for the other print cartridge.
10.Gently close the print cartridge door and plug the power cord into the back of the
device.
Clean the area around the ink nozzles
If the device is used in a dusty environment, a small amount of debris might
accumulate inside the device. This debris can include dust, hair, carpet, or clothing
fibers. When debris gets on the print cartridges, it...

6.Clean the face and edges around the ink nozzle area with the swab, as shown
below.
1Nozzle plate (do not clean)
2Face and edges around the ink nozzle area
CAUTION:Do not clean the nozzle plate.
7.Slide the print cartridge back into the slot. Push the print cartridge forward until it
clicks into place.
8.Repeat if necessary for the other print cartridge.
9.Gently close the print cartridge door and plug the power cord into the back of the
device.
Store printing supplies
The print cartridge protector is...

To insert a print cartridge into the print cartridge protector
▲Place the print cartridge into the print cartridge protector at a slight angle and snap
it securely into place.
To remove the print cartridge from the print cartridge protector
▲Press down on the top of the print cartridge protector to release the print cartridge,
then gently remove the print cartridge out of the print cartridge protector.
Clean the device
This section provides instructions for keeping the device in top working condition....

Clean the scanner glass
To clean the scanner glass
1.Turn off the device.
2.Lift the scanner lid.
3.Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild
glass cleaner. Dry the glass with a dry, soft, lint-free cloth.
CAUTION:Use only glass cleaner to clean the scanner glass. Avoid cleaners
that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which
can damage the scanner glass. Avoid isopropyl alcohol because it can leave
streaks on the glass.
CAUTION:Do...

cover to access the pick assembly inside the automatic document feeder, clean the
rollers or separator pad, and then close the cover.
To clean the rollers or separator pad
1.Remove all originals from the document feeder tray.
2.Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3), as shown below.
1Automatic document feeder cover
2Rollers
3Separator pad
3.Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess
liquid...

To clean the glass strip inside the automatic document feeder
1.Turn off the HP All-in-One, and unplug the power cord.
NOTE:Depending how long the HP All-in-One is unplugged, the date and
time might be erased. You might need to reset the date and time later, when
you plug the power cord back in.
2.Raise the lid, as if you were loading an original on the glass.
3.Lift the cover of the automatic document feeder.
Clean the device133
 

4.Lift the automatic document feeder mechanism.
There is a glass strip under the automatic document feeder.
5.Clean the glass strip with a soft cloth or sponge slightly moistened with a
nonabrasive glass cleaner.
CAUTION:Do not use abrasives, acetone, benzene, or carbon tetrachloride
on the glass, since they can damage it. Do not place or spray liquid directly on
the glass. The liquid might seep under the glass and damage the device.
6.Lower the automatic document feeder mechanism, and then close the...

• Power cord and other cables are working, and are firmly connected to the device.
Make sure the device is connected firmly to a functioning alternating current (AC)
power outlet, and is turned on. For voltage requirements, see 
Electrical
specifications.
• Media is loaded correctly in the input tray and is not jammed in the device.
• All packing tapes and materials are removed.
• The device is set as the current or default printer. For Windows, set it as the
default in the Printers folder. For the Mac...

Error message appears on control-panel display
A non-recoverable error has occurred
Disconnect all cables (such as power cord and USB cable), wait about 20 seconds,
and reconnect the cables. If the problem persists, visit the HP Web site (
www.hp.com/
support) for the latest troubleshooting information, or product fixes and updates.
The device is not responding (nothing prints)
There are print jobs stuck in the print queue
Open the print queue, cancel all documents, and then reboot the computer. Try to...