HP LaserJet Enterprise M551dn User Manual
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Part numbers Ordering information and availability might change during the life of the product. Accessories Item Description Part number HP Color LaserJet 1 x 500 Paper Feeder 500-sheet paper and heavy media tray. CF084A Print cartridges and toner collection unit Item Description1Cartridge number Part number HP Color LaserJet black print cartridge Standard black cartridge 507A CE400A HP Color LaserJet black print cartridge High-capacity black cartridge 507X CE400X HP Color LaserJet cyan print cartridge Cyan cartridge 507ACE401A HP Color LaserJet yellow print cartridge Yellow cartridge 507ACE402A HP Color LaserJet magenta print cartridge Magenta cartridge 507ACE403A Toner Collection Unit Receptacle for toner that has not fused to the paper. CE254A 1For more information, go to www.hp.com/go/learnaboutsupplies Cables and interfaces Item Description Part number HP Jetdirect print servers HP Jetdirect ew2500 Wireless Print Server J8021A HP Jetdirect 2700w USB Wireless Print ServerJ8026A USB cable 2-meter standard USB-compatible device connector C6518A ENWW Part numbers 223
Maintenance kits ItemDescription Part number Fuser kit 110 Volt replacement fuserCE484A 220 Volt replacement fuser CE506A 224 Appendix A Supplies and accessories ENWW
B Service and support ●Hewlett-Packard limited warranty statement ● HPs Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Color LaserJet Fuser Kit, Toner Collection Unit, and Transfer Kit Limited Warranty Statement ● Data stored on the print cartridge ● End User License Agreement ● OpenSSL ● Customer self-repair warranty service ● Customer support ENWW 225
Hewlett-Packard limited warranty statement HP PRODUCTDURATION OF LIMITED WARRANTY HP LaserJet Enterprise 500 color M551n, M551dn, M551xh One-year on-site warranty HP warrants to you, the end-user cu stomer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period , HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, du e to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP prod ucts will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purcha se price upon prompt return of the product. HP products may contain remanufactured parts equi valent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WR ITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IM PLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HPs limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this prod uct. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DA TA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/ regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 226 Appendix B Service and support ENWW
HPs Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience proble ms resulting from misuse, improper storage, or operation outside of the published environmental sp ecifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HPs option, HP will either replace products that prove to be defectiv e or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WR ITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IM PLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW HPs Premium Protection Warranty: LaserJet print cartridge limited warranty statement 227
Color LaserJet Fuser Kit, Toner Collection Unit, and Transfer Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WR ITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IM PLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 228 Appendix B Service and support ENWW
Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that assists in the operation of the product. In addition, this memory chip collects a limited set of information exclusively for the purpose of understanding usage of the product, which might include the following: the date when the print cartridge was first installed, the date when the print cartridge was last used, the page coverage, the printing modes used, and the product model. This information helps HP design future products to meet our customers printing needs. The data collected from the print cartridge memory chip does not contain information that can be used to identify a customer or user of the print cartridge or their product. HP collects a sampling of the memory chips from print cartridges returned to HPs free return and recycling program (HP Planet Partners: www.hp.com/recycle ). The memory chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this print cartridge might have access to this data, as well. Any third party possessing the print cartridge might have access to the anonymous information on the memory chip. If you prefer to not allow access to th is information, you can render the chip inoperable. However, after you render the memory chip inoper able, the memory chip cannot be used in an HP product. ENWW Data stored on the print cartridge 229
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in onli ne documentation. The term “Software” may include (i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or electronic documentation (collectively “User Documentation”). RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR OTHERWISE USE THE SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA, PLEASE RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A REFUND OF THE PURCHASE PRICE; IF THE SOFT WARE IS INSTALLED ON OR MADE AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT. 1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software (“HP Software”), software under licenses from third parties (“Third Party Software” and “Third Party License”). Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License. Generally, th e Third Party License is in a file such as “license.txt” or a “readme” file. You should contact HP support if you cannot find a Third Party License. If the Third Party Licenses include licenses that provide for the availability of source code (such as the GNU General Public License) and the corresponding source code is not included with the Software, then check the product support pag es of HPs website (hp.com) to learn how to obtain such source code. 2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and conditions of this EULA: a.Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing, copying, storing, loading, executing, displaying, or otherwise using the HP Software. You may not modify the HP Software or disabl e any licensing or control feature of the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with such product (“HP Product”). Additional restrictions on Use may appear in the User Documentation. You may not separate component parts of the HP Software for Use. You do not have the right to distribute the HP Software. b. Copying. Your right to copy means you may make archival or back-up copies of the HP Software, provided each copy contains all the original HP Software’s proprietary notices and is used only for back-up purposes. 3. UPGRADES. To Use HP Software provided by HP as an upgrade, update, or supplement (collectively “Upgrade”), you must first be licensed for the original HP Software identified by HP as eligible for the Upgrade. To the extent the Upgrad e supersedes the original HP Software, you may no longer use such HP Software. This EULA applies to each Upgrade unless HP provides other terms with the Upgrade. In case of a conflict be tween this EULA and such other terms, the other terms will prevail. 230 Appendix B Service and support ENWW
4.TRANSFER. a.Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the HP Software to another end user. Any transfer will include all component parts, media, User Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a co nsignment. Prior to the transfer, the end user receiving the transferred Software will agree to this EULA. Upon transfer of the HP Software, your license is automatically terminated. b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use. You may not sublicense, assign or otherwise transfer the HP Software except as expressly provided in this EULA. 5. PROPRIETARY RIGHTS. All intellectual property righ ts in the Software and User Documentation are owned by HP or its suppliers and are protecte d by law, including applicable copyright, trade secret, patent, and trademark laws. You will not remove any product identification, copyright notice, or proprietary rest riction from the Software. 6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the HP Software, except and only to the extent that the right to do so is allowed under applicable law. 7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Prod uct. All such information will be subject to HP’s privacy policy. HP will not use such information in a form that personally identifies you except to the extent necessary to enhance your Use or provide support services. 8. LIMITATION OF LIABILITY. Notwithstanding any dam ages that you might incur, the entire liability of HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, OR LOSS OF PRIVACY) RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states or other jurisdictions do no t allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 9. U.S. GOVERNMENT CUSTOMERS. Software was developed entirely at private expense. All Software is commercial computer software within the meaning of the applicable acquisition regulations. Accordingly, pursuant to US FAR 48 CFR 12.212 and DFAR 48 CFR 227.7202, use, duplication and disclosure of the Software by or for the U.S. Government or a U.S. Government subcontractor is subject solely to the terms and conditions set forth in this End User License Agreement, except for provisions which are co ntrary to applicable mandatory federal laws. 10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i) applicable to the export or import of the Software , or (ii) restricting the Use of the Software, including any restrictions on nuclear, chemical, or biological weapons proliferation. 11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in this EULA. © 2009 Hewlett-Packard Development Company, L.P. Rev. 04/09 ENWW End User License Agreement 231
OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE Open SSL PROJECT ``AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NO T LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUL AR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTO RS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRA CT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE PO SSIBILITY OF SUCH DAMAGE. This product includes cryptographic software writte n by Eric Young ([email protected]). This product includes software written by Tim Hudson ([email protected]). 232 Appendix B Service and support ENWW