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HP LaserJet 4250 User Manual

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Page 141

Print job is extremely slow.Cause
Solution
The job might be very complex.
The maximum speed of the printer cannot be
exceeded even when more memory is added.
Printing speeds might be automatically reduced
when printing on custom-sized media.
Note: Slower speeds are expected when printing
on narrow paper, when printing from tray 1, or
when using the HIGH 2 fuser mode.Reduce the complexity of the page or try
adjusting the print-quality settings. If this problem
occurs frequently, add memory to the...

Page 142

The printer prints, but the text is wrong, garbled, or incomplete.Cause
Solution
The printer cable is loose or defective.Disconnect the printer cable and reconnect it.
Try a print job that you know works. If possible,
attach the cable and printer to another computer
and try a print job that you know works. Finally,
try a new cable.
The printer is on a network or sharing device and
is not receiving a clear signal.Disconnect the printer from the network and use
a parallel or USB cable to attach it directly...

Page 143

The printer does not respond when you select Print in the software. Cause
Solution
The printer is malfunctioning.Check the control-panel display for messages
and lights to determine if the printer is indicating
an error. Note any message and see 
Interpreting
control-panel messages .
ENWW Solving general printing problems 131
 

Page 144

Guidelines for using paper
For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots,
loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure what type of paper you are loading (such as bond or recycled), check the
label on the package of paper.
For a complete list of supported media, see 
Supported sizes of print media.
The following problems with paper cause print quality deviations, jamming, or even damage
to the printer.
SymptomProblem...

Page 145

Printing special pages
Special pages within the memory of the printer can help you to diagnose and learn about
problems with your printer.
● Configuration page
The configuration page lists many of the current settings and properties of the printer.
For information about how to print the configuration page, see 
Configuration page . If you
have an HP Jetdirect print server installed, a  second page prints that lists all of the
HP Jetdirect information.
● Font list
You can print a font list using the...

Page 146

Clearing jams
If a jam message appears on the printer control-panel display, look for jammed paper or
other print media in the locations that are indicated in the figure below. Then see the
procedure for clearing the jam. You might need to look for media in other locations than
those that are indicated in the jam message. If  the location of the jam is not obvious, look
first in the top-cover area  underneath the print cartridge.
When clearing jams, be very careful not to tear  jammed media. If a small...

Page 147

To clear jams from the top-cover and print-cartridge areas
1. Open the top cover and remove the print cartridge.
CAUTIONTo prevent damage to the print cartridge, do not expose it to light for more than a few
minutes. Cover the print cartridge with a sheet of paper while it is outside of the printer.
2. Use the green handle to lift the paper-access plate.
3. Slowly pull the jammed media out of the  printer. Do not tear the media. If media is
difficult to remove, try clearing it from the tray area. (See...

Page 148

5. Rotate the paper guide to check for additional jammed media underneath. If jammedmedia is present, remove it.
6. Replace the entrance cover and close tray 1.
7. Reinstall the print cartridge and close the top cover.
8. If a jam message persists, jammed media is still  in the printer. Look for the jam in
another location. (See 
Jam locations .)
If you are using a non-HP print cartridge, the message  NON HP SUPPLY INSTALLED
might appear on the printer control panel display. Press 
 ( SELECT button) to...

Page 149

2. Press and hold the release button on the left side of the optional envel\
ope feeder. Graspboth sides of the optional envelope feeder  and carefully pull it out of the printer.
3. Slowly remove any jammed envelopes from the optional envelope feeder and the printer.
4. Insert the optional envelope feeder into the printer until it locks into place. (The
connector on the top, right side of the optional envelope feeder fits into the plug in the
printer.) Pull gently on the optional envelope feeder  to be...

Page 150

To clear jams from tray 2 or an optional 500-sheet tray 
1. Slide the tray out of the printer, lift it slightly, and remove any damaged media from thetray.
2. If the edge of the jammed media is visible in the feed area, slowly pull the media down and out of the printer. (Do not pull the media  straight out, or it will tear.) If the media is
not visible, look in the next tray or in the top-cover area. (See 
To clear jams from the top-
cover and print-cartridge areas .)
NOTEDo not force the media if it...
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