HP LaserJet 3050 User Manual
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4.With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3390/3392 5. Close the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 6.Open tray 2 and tray 3. 7.With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. ENWW Clearing jams 313
8.If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in-one. 9.Close the main input tray (tray 2). 10. Close the rear output door. 314 Chapter 13 Troubleshooting ENWW
Output bin CAUTIONDo not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3390/3392 HP LaserJet 3050 HP LaserJet 3052/3055 Straight-through output path (HP LaserJet 3390/3392 all-in-one) To clear a jam in the straight-through output path, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. 1. Open the rear output door. 2.Rotate the green pressure release levers downward. ENWW Clearing jams 315
3.With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3390/3392 NOTE If you cannot grasp the media with your hands, perform the procedure in Print cartridge area. 4. Close the rear output door. HP LaserJet 3390/3392 NOTE The pressure release levers automatically close when you close the rear output door. 316 Chapter 13 Troubleshooting ENWW
Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one) To clear a jam in the automatic two-sided path, perform the following steps: CAUTIONDo not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. 1. Open the rear output door. 2.Rotate the green pressure release levers downward. 3.Remove tray 2. ENWW Clearing jams 317
4.Push down on the green lever on the automatic two-sided path door on the front of the all-in-one. 5.With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 6.Close the automatic two-sided path door. 7.Reinsert the main input tray (tray 2). 318 Chapter 13 Troubleshooting ENWW
8.Close the rear output bin, and then open the automatic two-sided path door on the back of the all-in-one. 9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 10. Close the automatic two-sided path door. ENWW Clearing jams 319
Jams occur in the automatic document feeder (ADF) Occasionally, media becomes jammed during a fax, copy, or scan job. You are notified of a media jam by the Doc feeder jam Clear, Reload message that appears on the all-in-one control-panel display. ● The ADF input tray is loaded incorrectly or is too full. See Loading documents to fax, copy, or scan for more information. ● The media does not meet HP specifications, such as those for size or type. See Media specifications for more information. To clear a media jam from the ADF (HP LaserJet 3050 all-in-one) 1. Open the ADF lid. 2.Carefully remove jammed media. Gently try to remove the page without tearing it. 3.Close the ADF lid. To clear a media jam from the ADF (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. Open the ADF cover. NOTE Verify that any shipping tape inside the ADF has been removed. 320 Chapter 13 Troubleshooting ENWW
2.Remove the jam cleanout part. Using both hands, lift up on the two handles until the part unsnaps. Rotate and lift out the cleanout part and set it aside. 3.Lifting the green lever, rotate the pick mechanism until it stays open. 4.Gently try to remove the page without tearing it. If you feel resistance, go to the next step. 5.Open the ADF lid and gently loosen the media by using both hands. 6.When the media is free, gently pull it out in the direction shown. ENWW Clearing jams 321
7.Close the lid to the flatbed scanner. HP LaserJet HP LaserJet 3390/3392 3052/3055 8. Lower the green lever. 9.Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place. Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced correctly. 10.Close the ADF lid. 322 Chapter 13 Troubleshooting ENWW