HP Jornada 700 Series Handheld PC Users Guide

							 Chapter 6 | Accessing e-mail | 97 
  
After you are connected to your ISP, use the Inbox program to 
send and receive e-mail or use Internet Explorer to browse the 
Web. (For more information, see the Sending, receiving, and 
processing your e-mail and Browsing the Web or your 
intranet with MS Internet Explorer 4.01 for H/PC sections 
in this chapter.) 
A dialup connection cannot be made while synchronization is 
in process, or after synchronizing while still connected to your 
desktop PC when the autodial option is selected. You must 
disconnect from the desktop PC in order to make a connection. 
 
To disconnect from your ISP or dialup LAN 
connection 
1.  Double-tap the HP connection icon in the status area of the 
taskbar.  
2. In the HP dialup window, tap Disconnect.  
When the HP connection icon is displayed in the status area of 
the taskbar, your HP Jornada is connected to your service 
provider. Be sure to disconnect from your service provider and to 
unplug the phone line from your HP Jornada when it is not in 
use.  
If you have already created one connection profile using HP 
dialup, you can add another by tapping the New button on the 
Service Provider tab in the HP dialup window. The Service 
Provider Setup Wizard will start. 
 
Connecting directly to corporate e-mail and network 
resources through a network interface card (NIC) 
You must use an NIC to connect your HP Jornada directly to a 
LAN. NICs are available from several manufacturers  
as PC Card accessories. (For a list of recommended  
PC Card NICs, go to the Hewlett-Packard Web site at  
www.hp.com/jornada
.) Install the PC Card NIC in the PC Card 
slot on your HP Jornada, and then attach the network cable 
according to the instructions provided by your card 
manufacturer.  
						

							98 HP Jornada 700 Series Handheld PC 
 
In addition to the PC Card NIC, you will need to install the 
appropriate driver software to configure the NIC. Drivers for the 
following LAN cards are included on the HP Jornada: 
Socket LP-E LAN card 
Proxim RangeLAN2 wireless LAN card 
Cisco Aironet 4800 series wireless LAN cards 
Drivers for other cards must be obtained from the card 
manufacturer. Install software drivers as you would any other 
third party program. (For more information, see the Installing 
programs section in chapter 7.) 
Establishing an account or guest privileges on the network 
Contact your network administrator to set up an account or guest 
privileges on the network. The network administrator will give 
you the information you need to log on to the network, including 
user name, password, domain name, and IP address (if 
applicable).  
Use the Network control panel to configure the NIC with the 
information your network administrator has provided.  
To configure the NIC 
1. On the Start menu, point to Settings, and then tap Control 
Panel. 
2.  Double-tap the Network icon. The Network Configuration 
dialog box appears. 
3. On the Adapters tab, select the driver or adapter, and then 
tap Properties. Check with your network administrator if 
you do not know which settings to use. 
4. On the Identification tab, enter your user name, password, 
and domain name. This information will be saved, so you will 
not have to type it every time you connect to a network 
resource. 
Connecting the network cable and logging on 
Connect your NIC to the network cable. Follow the manufacturer’s 
instructions included with your PC Card. Contact your network administrator 
for further assistance..  
						

							 Chapter 6 | Accessing e-mail | 99 
  
To log on to the network with your HP Jornada 
1.  Insert the NIC into the PC Card slot on your HP Jornada 
and connect the network cable. The network will establish a 
connection automatically. 
2.  Once you are connected a connection icon will appear in the 
status area of the taskbar. (For more information, see the 
Inserting a PC Card section in chapter 7.) 
After you have connected your HP Jornada to the network, you 
can access a file on a network file server by typing the complete 
path to the file in the Windows Explorer address bar.  
To access a file on a network 
1. On the Start menu, point to Programs, and then tap 
Windows Explorer. 
2.  Be sure the address bar is visible—on the View menu, be 
sure a check mark appears next to Address Bar. 
3.  In the address bar, type the full network path  
to the file you want to open, using the format  
file:///servername/share/filename
. 
  
Windows Explorer keeps a list of the most recently used 
Internet and network resources, so you will not have to type 
the path each time. Select a network path or URL from the 
drop-down list.    
  
						

							100 HP Jornada 700 Series Handheld PC 
 
Creating and modifying connections  
You may set up more than one connection using HP dialup; for 
example, you may create separate connections for access to your 
personal e-mail and for network access. After you have set up the 
first e-mail/Internet or network connection, use HP dialup to 
create another connection. You can also use HP dialup to modify 
existing connections; for instance, you may want to change the 
dial-up telephone number or the dialing location. 
 
 To create an additional connection or location 
1.  Double-tap the HP dialup icon on your desktop. The HP 
dialup window appears. Select the tab for the type of service 
or location that you want to add. 
2.  Under the service name list box, tap New to start the setup 
wizard for that service or location type, and follow the 
prompts to enter information and create a new service. 
3.  When you are finished, tap Done. Your new connection or 
location will appear in the drop-down list on the service tab 
in the HP dialup window.  
To modify an existing connection or location 
1. Double-tap the HP dialup icon on your desktop. 
2.  Select the tab of the service or location that you want to 
modify. 
3. Tap Edit More to activate the setup wizard for the service to 
guide you through editing the information on the setup 
screens 
—or— 
Edit the values directly in the input boxes on the 
selected tab. 
4. Close the HP dialup window and your changes will be saved 
automatically.  
						

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Tapping on New in the Dialing Location tab does not start a 
setup wizard. When you click on New, only the Prefix for 
calling values change. 
 
Creating connections without the HP Jornada dialup 
application  
You can also create connections to your ISP or network by 
configuring the necessary programs manually. Before you can 
dial up, you will need to: 
  If your HP Jornada does not have a built-in modem or you do 
not want to use the built-in modem, install and configure a PC 
Card modem
*. Follow the instructions provided by your 
modem manufacturer. 
  Establish an account with an Internet Service Provider (ISP) 
or your corporate network administrator (for remote access to 
your corporate network). Note the same information that is 
presented in the previous sections in this chapter. 
  Set up a Remote Networking connection. 
  Set dialing patterns and dialing locations. 
  Set up an e-mail service in Inbox and/or a Web service in 
Internet Explorer. For more information, see the Using Inbox 
and Browsing the Web or your intranet with MS 
Internet Explorer for H/PC sections later in this chapter. 
  Connect your HP Jornada to a telephone line. 
To set up a Remote Networking connection  
1.  Use either the HP Jornada built-in modem (on models with 
built-in modem), or install a PC Card modem. 
2.  Get the following information from your service provider (ISP 
or network administrator): dial-up access telephone number, 
user name, password, and domain name. 
3. On the Start menu, point to Programs, point to 
Communication, and then tap Remote Networking. 
                                                                
 * Modem purchased separately. Some Web sites/content may not be 
available.  
						

							102 HP Jornada 700 Series Handheld PC 
 
4.  Double-tap the Make New Connection icon. The Make New 
Connection dialog box appears. 
5.  Enter a name for the connection, such as “Corporate Dial-
Up,” tap Dial-Up Connection, and then tap Next. 
6.  Select your modem type from the list. You should not need to 
change settings in the Configure or TCP/IP Settings 
dialog boxes (if you are not sure, check with your network 
administrator). When you are finished, tap Next. 
7.  Enter the access telephone number and tap Finish. 
Once you have created the dial-up connection, simply double-tap 
the connection, enter your user name, password, and domain, and 
tap Connect any time you want to connect.  
Once connected, you can use Internet Explorer to visit Web pages 
and use Inbox to send and receive e-mail. Before you can use 
Inbox, you need to set up an e-mail service. See the Using Inbox 
section later in this chapter. 
 To set a dialing location for a Remote Networking connection, 
double-tap the icon for the connection in the Remote 
Networking folder. In the Dial-up Connection dialog box, 
tap Dial Properties, and then fill in the information as you 
would for a network or ISP connection using HP dialup. 
Using your connections
Using your connectionsUsing your connections Using your connections 
    
After you have set up for the connection that best meets your 
needs, you are ready to use that connection for sending and 
receiving e-mail, or browsing the Web. 
Using Inbox 
You can use the Inbox program to send and receive e-mail over 
the Internet with your HP Jornada. You can also exchange e-mail 
over your company’s intranet, either by remote dial-up (using 
your modem) or by direct connection (with an NIC). 
Using Microsoft ActiveSync, you can synchronize information in 
Microsoft Outlook or Microsoft Exchange on your desktop 
computer with your HP Jornada. Each time you synchronize, 
Microsoft ActiveSync compares the changes you made on your 
HP Jornada and desktop PC and updates both computers, 
including changes to the messages in your Inbox. For more  
						

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information, see chapter 3, Connecting to your desktop or 
refer to online Help.  
HP dialup automatically sets up an Inbox service for you. 
However, you can also set up Inbox services from within the 
Inbox program. 
 
To set up an e-mail service 
1. On the Start menu, point to Programs, point to Pocket 
Outlook, and then tap Inbox. 
2.  In Inbox, on the Services menu, tap Options. 
3. On the Services tab, tap Add. 
4.  The Mail Service Setup wizard will guide you through 
the steps required to create a mail service. Enter the 
appropriate information on each of the three setup 
screens. (Refer to Inbox online help for more detailed 
information.) 
5.  Tap Finish to complete the setup of this new service. If 
this is the first time you have created an e-mail service, 
click No in the Enable Address Issue dialog box. 
For more information about Inbox settings, see the Inbox 
settings section later in this chapter. 
 
  
						

							104 HP Jornada 700 Series Handheld PC 
 
 
 Sending, receiving, and processing your e-mail 
You can use a dial-up connection to send messages directly from 
your HP Jornada, or you can use Inbox synchronization to send 
the messages you compose on your HP Jornada from your 
desktop computer (see the Synchronizing data section in 
chapter 3). 
If you send messages directly from your HP Jornada, you will 
first need to configure a connection to your ISP or network, and 
then set up an e-mail service. You can use the HP dialup 
application to set up both the connection and the e-mail service, 
or you can create a connection using Remote Networking, and 
then set up the e-mail service in Inbox. 
After you have created the connection and e-mail service, use 
Inbox to connect to your service provider and retrieve your mail. 
To connect to your service provider from Inbox 
1. On the Services menu, tap the connection you would like to 
dial, then pull the Services menu down again and tap 
Connect. 
2.  Type your user name, password, and domain name, if 
necessary. 
3. Tap Dial Properties if you need to modify a location or 
choose a different one. 
4. Tap Connect. A message will appear to show you the status 
of your connection. When your connection is established, you 
can send and receive mail. 
 You can connect to most e-mail accounts and download 
messages to your HP Jornada even if your desktop PC 
(partner) e-mail service uses a client other than Outlook or 
Exchange (for instance, if your e-mail client is Lotus Notes). 
However, you can only synchronize e-mail with your desktop 
PC inbox if your desktop PC uses either Outlook or Exchange 
as its mail client. Access to e-mail on a POP3 OpenMail 
account is not supported on your HP Jornada.  
						

							 Chapter 6 | Accessing e-mail | 105 
  
Inbox settings 
When you connect to a mail server, the messages on your device 
and mail server are synchronized: new messages or message 
headers are downloaded to the HP Jornada Inbox folder, 
messages in the HP Jornada Outbox folder are sent, and 
messages that have been deleted from your Inbox are removed 
from the server.  
You can choose settings to control what will be downloaded. 
  Set Inbox to download all your messages or only new message 
headers to the Inbox folder. 
  Downloading only message headers saves storage space and 
requires less connect time. 
  By default, only messages from the last 3 days are 
downloaded. 
  By default, only message headers and the first 100 lines of text 
are downloaded, and the original messages remain on the mail 
server. If you read a message header and decide that you want 
the full copy, tap the Get Full Copy button on the Inbox 
toolbar. The full text of the message will be retrieved the next 
time you connect. 
To change the default settings, or to set options 
for retrieving file attachments and meeting 
requests 
1 Tap Options on the Services menu, select the service 
you want to modify, and then tap Properties. 
2  The E-mail Service Definition dialog displays two panels, 
Required and Optional. Choose the options you want 
for the selected service. 
Attachments 
When you send an attached file, such as a Pocket Word file, be 
sure the recipient can read the file type you are sending. Pocket 
Word files (.pwd) can only be read by other H/PC 2000 devices 
such as the HP Jornada. You can choose to save the file as .txt or 
.rtf if you are unsure, or you can choose to save the file as a Word 
file (.doc). For information about the file types associated with a 
p a r t i c u lar program, refer to the Pocket Office section in chapter 5.  
						

							106 HP Jornada 700 Series Handheld PC 
 
Inbox supports the use of MIME encoding for binary 
attachments; however, you must be sure that both the sender’s 
and the recipient’s mail servers also support MIME. If your mail 
server does not support MIME encoding, file attachments that 
you receive may be corrupted or even cause your HP Jornada to 
freeze .  
 If you experience problems sending or receiving file 
attachments, or if you are not sure whether your mail server 
supports MIME, check with your ISP or network 
administrator. 
 
By default, Inbox will use MIME when sending attachments. To 
turn off MIME encoding, tap Options on the Services menu, 
select the service, tap Properties, tap Next, and then deselect 
the Send using MIME format check box 
For detailed descriptions of the settings related to reading and 
sending e-mail attachments, see the Inbox topic in online Help. 
If you choose to download attachments along with your messages, 
you can save them on your HP Jornada or storage device. To save 
memory, you can save attachments automatically to a storage 
card.  
To save attachments automatically to a storage 
card 
1. On the Services menu, tap Options. 
2. On the Storage tab, select the External Storage Card 
radio button. Tap OK. 
Message deletion 
Deleting messages in Inbox also deletes them on your service 
providers e-mail server. If you delete a message while off-line, 
the message is deleted from the server the next time you connect. 
Message deletion is permanent. Deleted messages are not moved 
to the Recycle Bin, and they cannot be recovered. 
When you delete a message, any files attached to the message are 
also deleted. To save a file attachment before you delete the 
message, open the file attachment in the program that created it 
(for example, Pocket Word), and then tap Save As on the File 
menu. See online Help for more information.