HP Ilo 2 User Guide
Have a look at the manual HP Ilo 2 User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1114 HP manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Displayingthecurrentsessioncookie Afterloggingin,youcanforcethebrowsertodisplaythecurrentsessioncookiebyentering javascript:alert(document.cookie)intheURLnavigationbar.Thefirstfieldvisibleis thesessionID.IfthesessionIDisthesameamongthedifferentbrowserwindows,thenthese windowsaresharingthesameiLO2session. YoucanforcethebrowsertorefreshandrevealyourtrueidentitybypressingtheF5key,selecting View>Refresh,orusingtherefreshbutton. Preventingcookie-relateduserissues Topreventcookie-basedbehavioralissues: •Startanewbrowserforeachloginbydouble-clickingthebrowsericonorshortcut. •ClicktheLogOutlinktoclosetheiLO2sessionbeforeclosingthebrowserwindow. InabilitytoaccessActiveXdownloads IfyournetworkdoesnotallowActiveXcontrolsyoucancapturetheDVC.DLLfromasinglesystem andthendistributethefiletoclientmachinesonthenetwork. 1.LogintoiLO2. 2.Enterhttps://ilo_name/dvc.cabinthebrowseraddressbar. 3.Thefiledownloaddialogboxappears.ClickOpenandsavetheDVC.DLLfiletoyourlocal drive. 4.CopytheDVC.DLLfiletotheclientsystemthatdoesnotallowActiveXdownloads. 5.Fromthisclientsystem,openacommandpromptwindow.Navigatetothedirectorycontaining theDVC.DLLfileandenterregsvr32 dvc.dll. InabilitytogetSNMPinformationfromHPSIM TheagentsrunningonthemanagedserversupplySNMPinformationtoHPSIM.Foragentsto passinformationthroughiLO2,iLO2devicedriversmustbeinstalled.Forinstallationinstructions, see“InstallingiLO2devicedrivers”(page21). IfyouhaveinstalledthedriversandagentsforiLO2,verifythatiLO2andthemanagementPC areonthesamesubnet.YoucanverifythisquicklybypingingiLO2fromthemanagementPC. ConsultyournetworkadministratorforproperroutestoaccessthenetworkinterfaceofiLO2. Incorrecttimeordateoftheentriesintheeventlog YoucanupdatethetimeanddateoniLO2byrunningtheRBSU.Thisutilityautomaticallysetsthe timeanddateontheprocessorusingtheservertimeanddate.Thetimeanddatearealsoupdated byInsightManagementagentsonsupportednetworkoperatingsystems. InabilitytoupgradeiLO2firmware IfyouattempttoupgradetheiLO2firmwareanditdoesnotrespond,doesnotacceptthefirmware upgrade,oristerminatedbeforeasuccessfulupgrade,youcanuseoneofthefollowingoptions torestoreyouriLO2firmware.ConsulttheiLO2scriptingandcommand-lineresourceguidefor detailsonusingthescriptingcapabilitiesofiLO2. •Onlinefirmwareupdate–DownloadthiscomponentandrunitfromtheAdministratororroot contextofasupportedoperatingsystem.Thissoftwarerunsonthehostoperatingsystemand updatestheiLO2firmwarewithoutrequiringyoutolog-intoiLO2. •OfflinefirmwareupdateforSmartStartmaintenance–Downloadthecomponenttousewith theSmartStartfirmwaremaintenanceCDunderROMUpdateUtilityontheMaintenancetab. ThesecomponentscanalsobeusedwiththeHPDrivekeybootutility. Troubleshootingmiscellaneousissues201
•FirmwareMaintenanceCD-ROM–DownloadthecomponenttocreateabootableCD-ROM thatcontainsmanyfirmwareupdatesforProLiantserversandoptions. •ScriptingwithCPQLOCFG–DownloadCPQLOCFGcomponenttogetthenetwork-based scriptingutility,CPQLOCFG.CPQLOCFGenablesyoutouseRIBCLscriptsthatperform firmwareupdates,iLO2configuration,andiLO2operationsinbulk,securelyoverthenetwork. HPrecommendsthatLinuxusersreviewtheHPLights-OutXMLPERLscriptingsamplesforLinux. •ScriptingwithHPONCFG–DownloadtheHPONCFGcomponenttogetthehost-basedscripting utility,HPONCFG.ThisutilityenablesyoutouseRIBCLscriptsthatperformfirmwareupdates, andLOMprocessorconfigurationandoperationsinbulk,fromAdministratororrootaccount accessonsupportedhostoperatingsystems. •HPDirectoriesSupportforManagementProcessors–Downloadthecomponenttogetthe directorysupportcomponents.Oneofthecomponents,theHPLOMIG,canbeusedtodiscover iLO,iLO2,RILOE,andRILOEIIprocessorsandupdatethefirmware.Youdonothavetouse directoryintegrationtotakeadvantageofthisfunctionality. Diagnosticsteps Beforeattemptingaflashrecoveryofthefirmware,usethefollowingdiagnosticstepstoverifythat flashrecoveryisneeded: 1.AttempttoconnecttoiLO2throughtheWebbrowser.Ifyouareunabletoconnect,thenthere isacommunicationissue. 2.AttempttopingiLO2.Ifyouaresuccessful,thenthenetworkisworking. iLO2networkflashrecovery TheiLO2networkflashrecoverypayloadenablesyoutorecoverfromafailedfirmwareupgrade. TheflashrecoverypayloadusesFTP,whichcanonlybeusedwhentheflashrecoverypayloadis active,totransferthefirmwareimagetoiLO2.Theflashrecoverypayloadmustonlybeusedif: •Previousfirmwareupgradeattemptshavefailed •YouareunabletoconnecttotheWebbrowser IftheiLO2firmwareimageisdamaged,missing,orotherwisecorrupted,thentheiLO2flash recoveryprocessisusedtore-flashiLO2.Theflashrecoveryprocessisforthesolepurposeof gettingthesystemre-flashed.Nootherprocessescanrununtiltherecoveryprocessiscomplete. RecoveringfromabadiLO2flashimageusingnetworkflashrecovery PerformthefollowingstepstorecoverfromabadiLO2flashusingnetworkflashrecovery: 1.OpenanFTPsessiontotheIPaddressorDNSnameofiLO2. 2.LogintoiLO2usingthefixedusernameflash andthepasswordrecovery. Theusernameandpasswordarecase-sensitive. 3.AttheFTPprompt,entertheputcommand,andthefilenameofthefirmwareimage. Thefollowingisanexampleoftheentriesusedfortheflashrecoveryprocess: ftp 192.168.177.142 login: flash password: recovery put \iLO2_200.bin 202TroubleshootingiLO2
Ifthefileisfound: •TheputcommandtransfersthefiletoiLO2 •Theimagevalidates •Theflashprocessbegins Ifthefileisnotfound: •Someversionsoftheputcommanddonotdisplayanerrormessage NOTE:Ifthedirectorypathincludesspaces,enclosethepathandfilenameinquotes. Afterthefirmwareimagetransfers,therecoverypayloadcalculatesthechecksum,validatesthe digitalsignature,andreportsiftheimageisvalid.Theflashreprogrambeginsiftheimageisvalid, andtheflashprogressisreportedtotheclient. NOTE:Thisprocesstakesafewsecondswhiletherecoverypayloaddecryptsthestoredhash andcomputesahashfortheimagetocompareagainst.Iftheimageisvalid,theFTPserverbegins programmingtheimageintotheflashportion,andprovidesstatusupdates. Whencompleted,theflashrecoverypayloadmoduledisconnectsandrebootstheiLO2processor. Iftheflashrecoveryprocessisunsuccessful,starttheprocessagain,andwatchtheprogressfor anyerrors.Youmighthavetouseadifferentfirmwareimagefortheprocess. RecoveringfromabadiLO2flashimageusingtheHPSmartUpdateFirmwareDVD UsethefollowingproceduretorecoveriLO2fromabadflashupgradeusingthefirmwareDVD 9.00,andiLO21.81: 1.SettheiLO2SecurityOverrideSwitchonthesystemboardtoOn.Thelocationoftheswitch isprintedonalabellocatedontheinsideofthehoodcover. 2.PowertheserveronandbootusingtheSmartUpdateFirmwareDVDversion9.00.TheISO imageisavailablefordownloadfromthefollowingwebsiteathttp://www.hp.com/go/ foundation 3.Atthebootmenu,selectInteractiveFirmwareUpdateversion9.00. 4.AftertheSelectLanguagescreendisplays,enterthefollowingkeystrokestoexittheHPSmart UpdateManager: NOTE:AcommandpromptdisplaysontopoftheHPSmartUpdateManagerwindow(the commandprompttakesapproximately30secondstoappear). CTRL+ALT+d+b+x(pressandholdtheCTRL andALT keyswhiletypingd b x). 5.Atthecommandprompt,navigatetotheSmartUpdateFirmwareDVDdirectorycontaining thesupplementaliLO2firmwareupdatebyusingthefollowingcommand: cd /mnt/cdrom/hp/swpackages 6.TounloadtheHPILOmodule,enterthecommand: rmmod hpilo 7.ToexecutetheiLO2firmwareupdateindirectmode,enterthecommand: sh CP012108.scexe --direct (thisparameterrequirestwodash(--)characters) 8.AftertheiLO2firmwareupgradecompletes,powertheserveroffandsettheiLO2Security OverrideSwitchonthesystemboardtoOff. Troubleshootingmiscellaneousissues203
TheiLO2firmwaredoesnotrespondtoSSLrequests TheiLO2firmwaredoesnotrespondtoSSLrequestswhenaJavawarningappears.Ifauseris loggingintoaniLO2browserconnectionanddoesnotcompletetheloginprocessbyresponding totheJavacertificatewarning,iLO2doesnotrespondtofuturebrowserrequests.Theusermust continuetheloginprocesstofreetheiLO2Webserver. TestingSSL Thefollowingtestchecksforthecorrectsecuritydialogprompt.Anon-workingserverwillproceed toaPage cannot be displayedmessage.Ifthistestfails,yourdomaincontrollerisnot acceptingSSLconnections,andprobablyhasnotbeenissuedacertificate. 1.OpenabrowserandnavigatetoCertificatesfolder.Right-clickthefolderandselectRequestNewCertificate. c.VerifyTypeisdomaincontrollerandclickNextuntilacertificateisused. YoucanalsouseMicrosoftLDPtooltoverifySSLconnections.FormoreinformationontheLDP tool,gototheMicrosoftwebsiteathttp://www.microsoft.com/support. AnoldcertificatecancauseissueswithSSLandonthedomaincontrollerwhenitpointstoa previouslytrustedCAwiththesamename,whichisrarebutmighthappenifacertificateservice isaddedandremovedandthenaddedagainonthedomaincontroller.Toremoveoldcertificates andissueanewonefollowtheinstructionsaboveinstep2. ResettingiLO2 Inrareinstances,itmightbenecessarytoresetiLO2;forexample,ifiLO2isnotrespondingto thebrowser.ToresetiLO2,youmustpowerdowntheserveranddisconnectthepowersupplies completely. TheiLO2firmwaremightresetitselfincertaininstances.Forexample,aninternaliLO2watchdog timerresetsifthefirmwaredetectsaniLO2issue.Ifafirmwareupgradeiscompletedoranetwork settingischanged,iLO2alsoresets. TheHPInsightManagementAgents5.40andlaterhavetheabilitytoresetiLO2.ToresetiLO2, chooseoneofthefollowingoptions: •SelecttheResetiLO2optionontheHPManagementAgentwebpageundertheiLO2section. •ClickApplyontheNetworkSettingspagetomanuallyforcetheiLO2managementprocessor toreset.YoudonotneedtochangeanyparametersbeforeclickingApply. •ClickResetontheDiagnosticpageoftheiLO2browserinterface. ServernamestillpresentafterERASEutilityisexecuted TheServerNamefieldiscommunicatedtoiLO2throughtheInsightManagerAgents. 204TroubleshootingiLO2
ToremovetheServerNamefieldafteraredeploymentofaserver,dooneofthefollowing: •LoadtheInsightManagerAgentstoupdatetheServerNamefieldwiththenewservername. •UsetheResettoFactoryDefaultsfeatureoftheiLO2RBSUutilitytocleartheServerName field. ThisprocedureclearsalliLO2configurationinformation,notjusttheServerNameinformation. •ChangetheservernameontheAdministration>Access>OptionspageontheiLO2browser interface. Troubleshootingaremotehost Troubleshootingaremotehostservermightrequirerestartingtheremotesystem.Youcanrestart theremotehostserverbyusingtheoptionslistedintheVirtualDevicestab. Troubleshootingmiscellaneousissues205
8Technicalsupport Supportinformation HPiLOAdvancedPackandHPiLOAdvancedPackforBladeSystemincludedwithInsightControl suitesandiLOPowerManagementPackincludeoneyearof24x7HPSoftwareTechnicalSupport andUpdateService.ThisserviceprovidesaccesstoHPtechnicalresourcesforhelpinresolving softwareimplementationoroperationsissues.Theservicealsoprovidesaccesstosoftwareupdates andreferencemanualseitherinelectronicformoronphysicalmediaastheyaremadeavailable fromHP. HPoffersproductsupportandproductupdatestoHPiLOAdvancedandHPiLOAdvancedPack forBladeSystemcustomersintwoways: •Whenpurchasedasindividuallicenses,youreceivestartuptechnicalsoftwaresupportatno additionalchargebycallingHPSupportupto90daysfromthedateofpurchase.Phone supportisoffered,assistingyouwithinstallation,setup,andquestionspertainingtothecanned scriptsandtherespectiveusages.HPworldwidenumbersforSupportareavailableonthe HPwebsite(http://www.hp.com/country/us/en/support.html).Youcanpurchaseupdates separatelyatyourdiscretion. •WhenHPiLOAdvancedPackandHPiLOAdvancedPackforBladeSystemareobtained withthepurchaseofanInsightControlsuiteandiLOPowerManagementPack,licenses includeoneyearof24x7HPSoftwareTechnicalSupportandUpdateService. WiththebundledTechnicalSupportandUpdateService,HPiLOAdvancedPackandHPiLO AdvancedPackforBladeSystemcustomersbenefitfromexpeditedissueresolution,and proactivenotificationanddeliveryofiLOAdvancedandiLOSelectsoftwareupdates.For moreinformation,seetheHPwebsiteathttp://www.hp.com/go/ilo,selectyourproduct, andreviewtheQuickspecs. ToactivateyourHPSoftwareTechnicalSupportandUpdateServiceforiLOAdvancedand iLOSelect,youmustregisteryoursoftwarepurchasethroughtheHPwebsiteathttp:// www.hp.com/go/ilo.Failuretoregisteryourservicejeopardizesservicefulfillment. YourServiceAgreementIdentifier(SAID)isdeliveredtoyouafterregistration.Afteryoureceive yourSAID,youcangototheSoftwareUpdateManager(SUM)webpagetoviewyour contractandchooseelectronicdelivery(inadditiontostandardmedia-basedupdates).For moreinformationaboutthisservice,seetheHPwebsiteathttp://www.hp.com/services/ insight. HPalsooffersanumberofadditionalsoftwaresupportservices.Manyareprovidedatnoadditional charge. •Startuptechnicalsoftwaresupport–Phonesupportisavailabletohelpyouwithbasic installation,setup,andusagequestions.ThissupportisprovidedbytheknowledgeableHP InsightControlManagementandSystemsInsightManagerspecialists'teamandisavailable atnoadditionalchargeupto90daysfromthedateofpurchaseofyourserver.Forsupport intheUS,call •18003345144.Whenprompted,askforInsightManager,P2P,orSMP. HPworldwidesupportnumbersareavailableattheHPwebsiteathttp://www.hp.com/go/ assistance'. •JointhediscussionontheHPwebsiteathttp://forums.itrc.hp.com.TheHPSupportForumis acommunity-based,user-supportedtooldesignedsothatHPcustomerscandiscussHPproducts. TodiscussInsightControlandInsightEssentialssoftware,clickManagementSoftwareand SystemTools. 206Technicalsupport
•SoftwareandDriversdownloadpagesareontheHPwebsiteathttp://www.hp.com/support. ThesepagesprovidethelatestsoftwareanddriversforyourProLiantproducts. •ManagementSecurityisontheHPwebsiteathttp://www.hp.com/servers/manage.HPis proactiveinitsapproachtothequalityandsecurityofallitsmanagementsoftware.Besure tocheckthiswebsiteoftenforthelatestdownloadablesecurityupdates. •ObtainthelatestSmartStartfirmwareontheHPwebsiteathttp://www.hp.com/servers/ smartstart.YoucandownloadtheSmartStart,Management,andFirmwareCDsbyfollowing asimpleregistrationprocessfromtheSmartStartwebsite.Toreceivephysicalkitswitheach release,youcanordersinglereleasekitsfromtheSmartStartwebsite.Toreceiveproactive notificationwhenSmartStartreleasesareavailable,subscribetoSubscriber'sChoicetheHP websiteathttp://www.hp.com/go/subscriberschoice. HPcontactinformation ForthenameofthenearestHPauthorizedreseller: •SeetheContactHPworldwide(inEnglish)webpageathttp://www.hp.com/go/assistance'. ForHPtechnicalsupport: •ToobtainHPcontactinformationforanycountry,seetheContactHPworldwidewebsiteat http://www.hp.com/go/assistance'. TocontactHPbyphone: ◦Call18003345144.Thisserviceisavailable24hoursaday,7daysaweek.For continuousqualityimprovement,callsmayberecordedormonitored. ◦IfyouhavepurchasedaCarePack(serviceupgrade),call1-800-633-3600.Formore informationaboutCarePacks,seetheHPwebsiteathttp://www.hp.com/hps. BeforeyoucontactHP BesuretohavethefollowinginformationavailablebeforeyoucallHP: •Technicalsupportregistrationnumber(ifapplicable) •Productserialnumber •Productmodelnameandnumber •Productidentificationnumber •Applicableerrormessages •Add-onboardsorhardware •Third-partyhardwareorsoftware •Operatingsystemtypeandrevisionlevel HPcontactinformation207
Acronymsandabbreviations ACPIAdvancedConfigurationandPowerInterface ARPAddressResolutionProtocol ASCIIAmericanStandardCodeforInformationInterchange ASMAdvancedServerManagement ASRAutomaticServerRecovery BMCbaseboardmanagementcontroller CAcertificateauthority CLICommandLineInterface CLPcommandlineprotocol CRCertificateRequest CRLcertificaterevocationlist DAVDistributedAuthoringandVersioning DDNSDynamicDomainNameSystem DHCPDynamicHostConfigurationProtocol DLLdynamiclinklibrary DMTFDistributedManagementTaskForce DNSdomainnamesystem DVODigitalVideoOut EAASEnvironmentAbnormalityAuto-Shutdown EBIPAEnclosureBayIPAddressing EMSEmergencyManagementServices EULAenduserlicenseagreement FEHfatalexceptionhandler GNOMEGNUNetworkObjectModelEnvironment GUIgraphicaluserinterface HBheartbeat HEMHighEfficiencyMode HIDhumaninterfacedevice HPSIMHPSystemsInsightManager HPONCFGHPLights-OutOnlineConfigurationutility HPQLOMGCHPLights-OutMigrationCommandLine HPQLOMIGHPLights-OutMigration ICMPInternetControlMessageProtocol iLOIntegratedLights-Out iLO2IntegratedLights-Out2 IMLIntegratedManagementLog IPInternetProtocol IPMIIntelligentPlatformManagementInterface IRCIntegratedRemoteConsole IRQinterruptrequest JVMJavaVirtualMachine KCSKeyboardControllerStyle 208Acronymsandabbreviations
KDEKDesktopEnvironment(forLinux) KVMkeyboard,video,andmouse LANlocal-areanetwork LDAPLightweightDirectoryAccessProtocol LEDlight-emittingdiode LOMLights-OutManagement LSBleastsignificantbit MACMediaAccessControl MLAMasterLicenseAgreement MMCMicrosoftManagementConsole MPMultilinkPoint-to-PointProtocol MTUmaximumtransmissionunit NICnetworkinterfacecontroller NMInon-maskableinterrupt NVRAMnon-volatilememory PERLPracticalExtractionandReportLanguage PKCSPublic-KeyCryptographyStandards POSTPower-OnSelfTest PSPProLiantSupportPack RASremoteaccessservice RBSUROM-BasedSetupUtility RDPRemoteDesktopProtocol RIBRemoteInsightBoard RIBCLRemoteInsightBoardCommandLanguage RILOERemoteInsightLights-OutEdition RILOEIIRemoteInsightLights-OutEditionII ROMread-onlymemory RSARivest,Shamir,andAdelmanpublicencryptionkey RSMRemoteServerManagement SAIDServiceAgreementIdentifier SBIPCStaticBayIPConfiguration SLESSUSELinuxEnterpriseServer SMASHSystemManagementArchitectureforServerHardware SNMPSimpleNetworkManagementProtocol SSHSecureShell SSLSecureSocketsLayer SSOsinglesign-on SUMsoftwareupdatemanager SUVserial,USB,video TCPTransmissionControlProtocol TPMtrustedplatformmodule UARTuniversalasynchronousreceiver-transmitter UIDunitidentification USBuniversalserialbus VMVirtualMachine 209
VPNvirtualprivatenetworking VRMvoltageregulatormodule WINSWindowsInternetNamingService WSwebservices XMLextensiblemarkuplanguage 210Acronymsandabbreviations