HP Ilo 2 User Guide
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HPIntegratedLights-Out2UserGuide HPPartNumber:394326-402Published:June2011Edition:1
©Copyright2011Hewlett-PackardDevelopmentCompany,L.P Notices Theinformationcontainedhereinissubjecttochangewithoutnotice.TheonlywarrantiesforHPproductsandservicesaresetforthintheexpress warrantystatementsaccompanyingsuchproductsandservices.Nothinghereinshouldbeconstruedasconstitutinganadditionalwarranty.HPshall notbeliablefortechnicaloreditorialerrorsoromissionscontainedherein. Confidentialcomputersoftware.ValidlicensefromHPrequiredforpossession,useorcopying.ConsistentwithFAR12.211and12.212,Commercial ComputerSoftware,ComputerSoftwareDocumentation,andTechnicalDataforCommercialItemsarelicensedtotheU.S.Governmentunder vendor'sstandardcommerciallicense. Microsoft,Windows,WindowsServer,WindowsVista,WindowsNT,andWindowsXPareU.S.registeredtrademarksofMicrosoftCorporation. AMDisatrademarkofAdvancedMicroDevices,Inc.IntelisatrademarkofIntelCorporationintheU.S.andothercountries.Javaisaregistered trademarkofOracleand/oritsaffiliates. Intendedaudience Thisdocumentisforthepersonwhoinstalls,administers,andtroubleshootsserversandstoragesystems.HPassumesyouarequalifiedinthe servicingofcomputerequipmentandtrainedinrecognizinghazardsinproductswithhazardousenergylevels.
Contents 1Overview................................................................................................11 NewinthisreleaseofiLO2.....................................................................................................11 iLO2Overview......................................................................................................................11 DifferencesbetweeniLO2andiLO......................................................................................12 HPInsightControlserverdeployment...................................................................................12 ServermanagementthroughIPMIversion2.0compliantapplications........................................13 WS-Managementcompatibilityoverview..............................................................................13 iLO2browserinterfaceoverview..............................................................................................14 Supportedbrowsersandclientoperatingsystems...................................................................15 Supportedserveroperatingsystemsoftware..........................................................................15 2SettingupiLO2.......................................................................................17 Quicksetup...........................................................................................................................17 PreparingtosetupiLO2.........................................................................................................17 Connectingtothenetwork.......................................................................................................18 ConfiguringtheIPaddress.......................................................................................................19 LoggingintoiLO2forthefirsttime..........................................................................................20 Settingupuseraccounts..........................................................................................................20 SettingupiLO2usingiLO2RBSU.......................................................................................20 SettingupiLO2withthebrowser-basedoption......................................................................21 ActivatingiLO2licensedfeatureswithabrowser........................................................................21 InstallingiLO2devicedrivers...................................................................................................21 Microsoftdevicedriversupport............................................................................................22 Linuxdevicedriversupport..................................................................................................22 NovellNetWaredevicedriversupport..................................................................................22 3ConfiguringiLO2....................................................................................24 iLO2configurationoverview....................................................................................................24 UpgradingiLO2firmware.......................................................................................................24 UpgradingiLO2withabrowser..........................................................................................25 UpdatingthefirmwareusingthemaintenanceCD..................................................................25 RecoveringfromafailediLO2firmwareupdate.....................................................................26 DowngradingtheiLO2firmware.........................................................................................26 Licensing...............................................................................................................................26 Useradministration.................................................................................................................28 Addinganewuser............................................................................................................29 Viewingormodifyingexistingusersettings............................................................................30 Deletingauser..................................................................................................................31 Groupadministration.........................................................................................................31 ConfiguringiLO2access........................................................................................................32 Servicesoptions.................................................................................................................33 TerminalServicesPassthroughoption...............................................................................34 TerminalServicesclientrequirements...........................................................................35 EnablingtheTerminalServicesPassthroughoption.............................................................36 TerminalServiceswarningmessage............................................................................36 TerminalServicesPassthroughoptiondisplay...............................................................37 RemoteConsoleandTerminalServicesclients...................................................................37 TerminalServicestroubleshooting....................................................................................37 Accessoptions..................................................................................................................38 iLO2RemoteConsoleandRemoteSerialConsoleaccess.......................................................40 Security.................................................................................................................................40 Generalsecurityguidelines.................................................................................................41 Contents3
Passwordguidelines......................................................................................................41 SecuringRBSU..............................................................................................................42 iLO2SecurityOverrideSwitchadministration...................................................................42 TrustedPlatformModulesupport..........................................................................................43 Useraccountsandaccess...................................................................................................43 Privileges.....................................................................................................................43 Loginsecurity................................................................................................................44 SSHkeyadministration.......................................................................................................44 SSLcertificateadministration...............................................................................................44 Two-factorauthentication....................................................................................................45 Settinguptwo-factorauthenticationforthefirsttime...........................................................46 Settingupauserfortwo-factorauthentication...................................................................48 Two-factorauthenticationlogin........................................................................................48 Usingtwo-factorauthenticationwithdirectoryauthentication...............................................49 Directorysettings...............................................................................................................50 Configuringdirectorysettings.........................................................................................51 Directorytests...............................................................................................................53 Encryption........................................................................................................................53 Encryptionsettings........................................................................................................54 ConnectingtotheiLO2usingAES/3DESencryption.........................................................54 HPSIMsinglesign-on(SSO)...............................................................................................55 SettingupiLO2forHPSIMSSO....................................................................................55 AddingHPSIMtrustedservers........................................................................................56 SettingupHPSIMSSO..................................................................................................57 RemoteConsoleComputerLock...........................................................................................58 Network................................................................................................................................59 NetworkSettings...............................................................................................................60 iLO2subsystemnamelimitations....................................................................................61 iLO2SharedNetworkPort.............................................................................................61 iLO2SharedManagementPortfeaturesandrestrictions................................................62 EnablingtheiLO2SharedNetworkPortfeature...........................................................62 Re-enablingthededicatediLO2managementport.......................................................63 DHCP/DNSSettings..........................................................................................................63 SNMP/InsightManagersettings...............................................................................................65 EnablingSNMPalerts........................................................................................................65 SNMPgeneratedtrapdefinitions.........................................................................................66 ConfiguringInsightManagerintegration...............................................................................67 ProLiantBLp-Classconfiguration...............................................................................................68 ProLiantBLp-Classuserrequirements....................................................................................68 StaticIPbayconfiguration...................................................................................................68 ConfiguringaProLiantBLp-Classbladeenclosure.............................................................68 ConfiguringstaticIPbaysettings.....................................................................................69 ProLiantBLp-Classstandardconfigurationparameters........................................................69 ProLiantBLp-Classadvancedconfigurationparameters......................................................70 EnablingiLO2IPaddressassignment..............................................................................70 HPBladeSystemsetup.........................................................................................................70 TheiLO2firmwareconfigurationscreen...........................................................................71 VerifyServerRAIDConfigurationscreen...........................................................................72 ConnectVirtualMediascreen.........................................................................................72 InstallSoftwarescreen...................................................................................................73 iLO2diagnosticportconfigurationparameters......................................................................73 4UsingiLO2.............................................................................................74 Systemstatusandstatussummaryinformation............................................................................74 SystemInformationSummary...............................................................................................75 4Contents
Fans............................................................................................................................76 Temperatures................................................................................................................76 Power..........................................................................................................................77 Processors....................................................................................................................77 Memory.......................................................................................................................77 NIC.............................................................................................................................77 iLO2Log.........................................................................................................................77 IML..................................................................................................................................78 Diagnostics.......................................................................................................................79 InsightAgents....................................................................................................................80 iLO2RemoteConsole.............................................................................................................80 RemoteConsoleoverviewandlicensingoptions.....................................................................81 RemoteConsolesettings.....................................................................................................81 Remoteconsolehotkeys.................................................................................................83 Supportedhotkeys........................................................................................................84 Hotkeysandinternationalkeyboards..............................................................................85 HotkeysandVirtualSerialPort.......................................................................................85 IRCFullscreen....................................................................................................................85 IntegratedRemoteConsoleoption........................................................................................85 OptimizingmouseperformanceforRemoteConsoleorIntegratedRemoteConsole................88 HighPerformanceMousesettings....................................................................................88 Multi-useraccesstotheIntegratedRemoteConsole................................................................89 UsingConsoleCapture.......................................................................................................90 UsingHPiLOVideoPlayer..................................................................................................90 iLOVideoPlayeruserinterface.......................................................................................91 iLOVideoPlayercontrols...............................................................................................92 AcquiringtheRemoteConsole.............................................................................................92 RemoteConsole.................................................................................................................93 RemoteConsolefeaturesandcontrols..............................................................................94 Recommendedclientsettings..........................................................................................94 Recommendedserversettings.........................................................................................95 MicrosoftWindowsServer2003settings.....................................................................95 RedHatLinuxandSUSELinuxserversettings...............................................................95 Text-basedremoteconsoleoverview.....................................................................................95 Text-basedconsoleduringPOST......................................................................................95 Text-basedconsoleafterPOST........................................................................................96 UsingtheiLO2TextConsole.....................................................................................97 CustomizingiLO2TextConsole.................................................................................97 UsingaLinuxsession................................................................................................99 Virtualserialportandremoteserialconsole......................................................................99 RemoteSerialConsole............................................................................................100 VirtualSerialPortenhancements...............................................................................101 WindowsEMSConsole...........................................................................................102 Virtualmedia.......................................................................................................................104 UsingiLO2VirtualMediadevices.....................................................................................104 VirtualMediaandWindows7.....................................................................................105 iLO2VirtualFloppy/USBKey........................................................................................105 VirtualFloppy/USBKeyoperatingsystemsnotes.........................................................106 OperatingsystemUSBsupport.................................................................................107 MountingUSBVirtualFloppy/USBKeyinNetWare6.5...............................................107 MountingUSBVirtualMedia/USBKeyinLinux...........................................................108 Changingdiskettes.................................................................................................109 iLO2VirtualCD/DVD-ROM.........................................................................................109 VirtualMediaCD/DVD-ROMoperatingsystemnotes..................................................110 MountingUSBVirtualMediaCD/DVD-ROMinLinux..................................................110 Contents5
CreatingiLO2diskimagefiles.....................................................................................111 Virtualfolder...................................................................................................................111 Virtualfolderoperatingsystemnotes..................................................................................112 Powermanagement..............................................................................................................112 Serverpowersettings.......................................................................................................113 Serverpowerdata...........................................................................................................115 Processorstates...............................................................................................................116 Powerefficiency...............................................................................................................117 Gracefulshutdown...........................................................................................................118 Brown-Outrecovery.........................................................................................................119 ProLiantBLp-ClassAdvancedmanagement..............................................................................119 RackView.......................................................................................................................120 Bladeconfigurationandinformation..............................................................................121 Enclosureinformation...................................................................................................122 Powerenclosureinformation.........................................................................................122 Networkcomponentinformation...................................................................................123 iLO2controlofProLiantBLp-ClassserverLEDs....................................................................123 ServerPOSTtracking...................................................................................................123 Insufficientpowernotification........................................................................................124 ProLiantBLp-Classalertforwarding....................................................................................124 ProLiantBladeSystemHPOnboardAdministrator......................................................................124 iLO2BLc-Classtab.........................................................................................................124 EnclosurebayIPaddressing..............................................................................................125 Dynamicpowercappingforserverblades..........................................................................127 iLO2VirtualFan.............................................................................................................128 iLOoption.......................................................................................................................128 WebAdministration.........................................................................................................128 BLp-ClassandBLc-Classfeatures......................................................................................129 5Directoryservices...................................................................................130 Overviewofdirectoryintegration............................................................................................130 Benefitsofdirectoryintegration..............................................................................................130 Advantagesanddisadvantagesofschema-freedirectoriesandHPschemadirectory.....................131 Schema-freedirectoryintegration.......................................................................................131 SettingupSchema-freedirectoryintegration.............................................................................132 ActiveDirectorypreparation..............................................................................................132 Introductiontocertificateservices..................................................................................132 Installingcertificateservices..........................................................................................132 Verifyingcertificateservices..........................................................................................133 ConfiguringAutomaticCertificateRequest......................................................................133 Schema-freebrowser-basedsetup.......................................................................................133 Schema-freescriptedsetup................................................................................................133 Schema-freeHPLOMIG-basedsetup....................................................................................134 Schema-freesetupoptions.................................................................................................134 Schema-freenestedgroups................................................................................................135 SettingupHPschemadirectoryintegration..............................................................................136 FeaturessupportedbyHPschemadirectoryintegration.........................................................136 Settingupdirectoryservices..............................................................................................136 Schemadocumentation.....................................................................................................137 Directoryservicessupport.................................................................................................137 Schemarequiredsoftware.................................................................................................138 Schemainstaller..............................................................................................................138 SchemaPreview..........................................................................................................138 Setup.........................................................................................................................138 Results.......................................................................................................................139 6Contents
Managementsnap-ininstaller............................................................................................140 DirectoryservicesforActiveDirectory.................................................................................140 ActiveDirectoryinstallationprerequisites........................................................................140 InstallingActiveDirectoryonWindowsServer2008.......................................................141 DirectoryservicespreparationforActiveDirectory...........................................................141 Snap-ininstallationandinitializationforActiveDirectory..................................................142 Example:CreatingandconfiguringdirectoryobjectsforusewithiLO2inActiveDirectory....143 Directoryservicesobjects.............................................................................................145 ActiveDirectorysnap-ins.........................................................................................146 ActiveDirectoryrolerestrictions................................................................................147 ActiveDirectoryLights-Outmanagement.........................................................................148 DirectoryservicesforeDirectory.........................................................................................149 eDirectoryinstallationprerequisites................................................................................149 Snap-ininstallationandinitializationforeDirectory..........................................................150 CreatingandconfiguringdirectoryobjectsforusewithLOMdevicesineDirectory..............150 DirectoryServicesobjectsforeDirectory.........................................................................152 Rolemanageddevices............................................................................................152 Members...............................................................................................................153 eDirectoryRoleRestrictions...........................................................................................154 Timerestrictions......................................................................................................154 EnforcedclientIPaddressorDNSnameaccess.........................................................154 eDirectoryLights-OutManagement................................................................................155 Userloginusingdirectoryservices.....................................................................................156 Directory-enabledremotemanagement....................................................................................156 Introduction.....................................................................................................................156 Creatingrolestofolloworganizationalstructure...................................................................157 Usingexistinggroups..................................................................................................157 Usingmultipleroles.....................................................................................................157 Howdirectoryloginrestrictionsareenforced.......................................................................158 Restrictingroles...........................................................................................................158 Roletimerestrictions...............................................................................................159 Roleaddressrestrictions..........................................................................................159 Userrestrictions...........................................................................................................159 Useraddressrestrictions..........................................................................................159 Howusertimerestrictionsareenforced......................................................................160 Creatingmultiplerestrictionsandroles...........................................................................161 Usingbulkimporttools.....................................................................................................162 HPQLOMIGdirectorymigrationutility.....................................................................................162 IntroductiontoHPQLOMIGutility.......................................................................................162 Compatibility..................................................................................................................163 HPLights-Outdirectorypackage........................................................................................163 UsingHPQLOMIG...........................................................................................................163 Findingmanagementprocessors...................................................................................163 Upgradingfirmwareonmanagementprocessors.............................................................165 Selectingadirectoryaccessmethod..............................................................................166 Namingmanagementprocessors..................................................................................167 ConfiguringdirectorieswhenHPExtendedschemaisselected..........................................168 Configuringdirectorieswhenschema-freeintegrationisselected........................................169 Settingupmanagementprocessorsfordirectories............................................................170 Directoryservicesschema......................................................................................................171 HPManagementCoreLDAPOIDclassesandattributes........................................................171 Coreclasses...............................................................................................................172 Coreattributes............................................................................................................172 Coreclassdefinitions...................................................................................................172 hpqTarget..............................................................................................................172 Contents7
hpqRole................................................................................................................172 hpqPolicy..............................................................................................................173 Coreattributedefinitions..............................................................................................173 hpqPolicyDN.........................................................................................................173 hpqRoleMembership...............................................................................................173 hpqTargetMembership............................................................................................173 hpqRoleIPRestrictionDefault......................................................................................173 hpqRoleIPRestrictions...............................................................................................174 hpqRoleTimeRestriction............................................................................................174 Lights-OutManagementspecificLDAPOIDclassesandattributes...........................................175 Lights-OutManagementclasses.....................................................................................175 Lights-OutManagementattributes..................................................................................175 Lights-OutManagementclassdefinitions........................................................................175 hpqLOMv100........................................................................................................175 Lights-OutManagementattributedefinitions....................................................................175 hpqLOMRightLogin.................................................................................................175 hpqLOMRightRemoteConsole...................................................................................176 hpqLOMRightVirtualMedia......................................................................................176 hpqLOMRightServerReset.........................................................................................176 hpqLOMRightLocalUserAdmin..................................................................................176 hpqLOMRightConfigureSettings................................................................................177 6HPSystemsInsightManagerintegration....................................................178 IntegratingiLO2withHPSIM................................................................................................178 HPSIMfunctionaloverview....................................................................................................178 EstablishingSSOwithHPSIM................................................................................................178 HPSIMidentificationandassociation......................................................................................179 HPSIMstatus..................................................................................................................179 HPSIMlinks....................................................................................................................179 HPSIMsystemslists..........................................................................................................180 ReceivingSNMPalertsinHPSIM...........................................................................................180 HPSIMportmatching...........................................................................................................181 ReviewingAdvancedPacklicenseinformationinHPSIM...........................................................181 7TroubleshootingiLO2.............................................................................182 iLO2POSTLEDindicators.....................................................................................................182 Eventlogentries...................................................................................................................183 Hardwareandsoftwarelink-relatedissues................................................................................186 JVMsupport........................................................................................................................186 Loginissues.........................................................................................................................187 Loginnameandpasswordnotaccepted.............................................................................187 Directoryuserprematurelogout.........................................................................................187 iLO2ManagementPortnotaccessiblebyname..................................................................187 iLO2RBSUunavailableafteriLO2andserverreset.............................................................188 Inabilitytoaccesstheloginpage.......................................................................................188 InabilitytoaccessiLO2usingTelnet..................................................................................188 Inabilitytoaccessvirtualmediaorgraphicalremoteconsole.................................................188 InabilitytoconnecttoiLO2afterchangingnetworksettings..................................................188 InabilitytoconnecttotheiLO2DiagnosticPort...................................................................188 InabilitytoconnecttotheiLO2processorthroughtheNIC...................................................189 InabilitytologintoiLO2afterinstallingtheiLO2certificate................................................189 Firewallissues.................................................................................................................189 Proxyserverissues...........................................................................................................190 Two-factorauthenticationerror...........................................................................................190 Troubleshootingalertandtrapissues.......................................................................................190 InabilitytoreceiveHPSIMalarms(SNMPtraps)fromiLO2....................................................191 8Contents
iLO2SecurityOverrideswitch...........................................................................................191 Authenticationcodeerrormessage.....................................................................................191 Troubleshootingdirectoryissues..............................................................................................191 Domain/nameformatloginissues......................................................................................191 ActiveXcontrolsareenabledandIseeapromptbutthedomain/nameloginformatdoesnot work..............................................................................................................................192 Usercontextsdonotappeartowork..................................................................................192 Directoryuserdoesnotlogoutafterthedirectorytimeouthasexpires......................................192 TroubleshootingRemoteConsoleissues...................................................................................192 RemoteConsoleapplethasaredXwhenrunningLinuxclientbrowser....................................192 InabilitytonavigatethesinglecursoroftheRemoteConsoletocornersoftheRemoteConsole window..........................................................................................................................192 RemoteConsolenolongeropensontheexistingbrowsersession...........................................193 Remoteconsoletextwindownotupdatingproperly..............................................................193 RemoteConsoleturnsgrayorblack...................................................................................193 RemoteSerialConsoletroubleshooting...............................................................................193 TroubleshootingIntegratedRemoteConsoleissues....................................................................194 InternetExplorer7andaflickeringremoteconsolescreen.....................................................194 ConfiguringApachetoacceptexportedcapturebuffers........................................................194 Noconsolereplaywhileserverispowereddown.................................................................195 Skippinginformationduringbootandfaultbufferplayback...................................................195 OutofMemoryerrorstartingIntegratedRemoteConsole......................................................195 SessionleaderdoesnotreceiveconnectionrequestwhenIRCisinreplaymode.......................195 KeyboardLEDdoesnotdisplaycorrectly.............................................................................195 InactiveIRC.....................................................................................................................196 IRCFailedtoconnecttoservererrormessage......................................................................196 IRCtoolbariconsdonotupdate........................................................................................196 GNOMEinterfacedoesnotlock........................................................................................197 RepeatingkeysontheRemoteConsole...............................................................................197 RemoteConsoleplaybackdoesnotworkwhenthehostserverispoweredoff..........................197 TroubleshootingSSHandTelnetissues.....................................................................................197 InitialPuTTYinputslow.....................................................................................................197 PuTTYclientunresponsivewithSharedNetworkPort.............................................................197 SSHtextsupportfromaRemoteConsolesession..................................................................197 Troubleshootingterminalservicesissues...................................................................................197 TerminalServicesbuttonisnotworking...............................................................................197 TerminalServicesproxystopsresponding............................................................................198 Troubleshootingvideoandmonitorissues................................................................................198 Generalguidelines...........................................................................................................198 TelnetdisplaysincorrectlyinDOS......................................................................................198 VideoapplicationsnotdisplayingintheRemoteConsole......................................................198 Userinterfaceisnotdisplayingcorrectly.............................................................................198 TroubleshootingVirtualMediaissues.......................................................................................198 VirtualMediaapplethasaredXanddoesnotdisplay.........................................................199 VirtualFloppymediaappletisunresponsive........................................................................199 TroubleshootingiLOVideoPlayerissues...................................................................................199 Videocapturefiledoesnotplay........................................................................................199 Videocapturefileplayserratically......................................................................................199 TroubleshootingRemoteTextConsoleissues.............................................................................199 ViewingtheLinuxinstallerinthetextconsole.......................................................................199 PassingdatathroughanSSHterminal................................................................................199 Troubleshootingmiscellaneousissues.......................................................................................199 CookiesharingbetweenbrowserinstancesandiLO2..........................................................199 Sharedinstances.........................................................................................................200 Cookieorderbehavior.................................................................................................200 Contents9
Displayingthecurrentsessioncookie.............................................................................201 Preventingcookie-relateduserissues..............................................................................201 InabilitytoaccessActiveXdownloads.................................................................................201 InabilitytogetSNMPinformationfromHPSIM....................................................................201 Incorrecttimeordateoftheentriesintheeventlog..............................................................201 InabilitytoupgradeiLO2firmware....................................................................................201 Diagnosticsteps..........................................................................................................202 iLO2networkflashrecovery.............................................................................................202 RecoveringfromabadiLO2flashimageusingnetworkflashrecovery...................................202 RecoveringfromabadiLO2flashimageusingtheHPSmartUpdateFirmwareDVD...............203 TheiLO2firmwaredoesnotrespondtoSSLrequests............................................................204 TestingSSL......................................................................................................................204 ResettingiLO2................................................................................................................204 ServernamestillpresentafterERASEutilityisexecuted.........................................................204 Troubleshootingaremotehost...........................................................................................205 8Technicalsupport...................................................................................206 Supportinformation..............................................................................................................206 HPcontactinformation..........................................................................................................207 BeforeyoucontactHP...........................................................................................................207 Acronymsandabbreviations.......................................................................208 Index.......................................................................................................211 10Contents