HP Fax 1010 Plain Paper Inkjet Fax Machine Users Manual

							specifications 
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and regulatory INFORMATION45a sample of ITU #1 chart (reduced to 60.5%)hp fax 1010 series
a sample of ITU #1 chart (reduced to 60.5%) 
						

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environmental product stewardship program
protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. 
This product has been designed with several attributes to minimize impacts on our environment. Please visit 
HP’s Environment website at http://www.hp.com/go/environment for more information.
ozone production
This product generates no appreciable ozone gas (O3)
energy consumption 
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves 
money without affecting the high performance of this product. This product qualifies for ENERGY STAR, 
which is a voluntary program established to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, Hewlett-
Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency. 
For more information, see
 
http://www.energystar.gov.
paper use
This product is suited for the use of recycled paper according to DIN 19309.
plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to 
identify plastics for recycling purposes at the end of the product's life.
material safety data sheets 
Material Safety Data Sheets (MSDS) can be obtained from the HP web site at http://www.hp.com/go/msds. 
If you are in the United States or Canada and do not have access to the internet, call the U.S. HP FIRST (fax-
on-demand service) at (1) (800) 231-9300. Use Index number 7 for a listing of the material safety data 
sheets.
International customers without Internet access should call (404)-329-2009 for further information.
recycling programs
HP offers an increasing number of product return and recycling programs in many countries, as well as 
partnering with some of the largest electronic recycling centers throughout the world. HP also conserves 
resources by refurbishing and reselling some of its most popular products.
hp fax 1010 series battery
This product contains a small Lithium battery that must be removed and disposed of properly at the end of the 
product’s useful life. The battery is located on the main circuit board.
Battery Specifications
Battery Part Number: Panasonic CR2032
Battery Material: Lithium
Battery Type: Button/Coin Cell Battery
Quantity Per Product: 1
Weight: approximately 3 grams
Lithium Type: Solid
Battery Manufacturer: Panasonic of Japan 
						

							specifications 
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specifications 
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regulatory information
The following sections describe product requirements from various regulatory agencies.
Notice to users of the U.S. telephone network: FCC requirements
This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the 
FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested, provide this information to 
your telephone company.
An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be 
connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This 
equipment connects to the telephone network through the following standard network interface jack: USOC RJ-11C.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices 
ring when your number is called. Too many devices on one line may result in failure to ring in response to an incoming call. 
In most, but not all, areas the sum of the RENs of all devices should not exceed five (5). To be certain of the number of devices 
you may connect to your line, as determined by the REN, you should call your local telephone company to determine the 
maximum REN for your calling area.
If this equipment causes harm to the telephone network, your telephone company may discontinue your service temporarily. 
If possible, they will notify you in advance. If advance notice is not practical, you will be notified as soon as possible. You 
will also be advised of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, 
equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given 
advance notice so you will have the opportunity to maintain uninterrupted service.
If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty 
or repair information. Your telephone company may ask you to disconnect this equipment from the network until the problem 
has been corrected or until you are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to 
state tariffs. Contact your state's public utility commission, public service commission, or corporation commission for more 
information.
This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers:
•Remain on the line and explain to the dispatcher the reason for the call.
•Perform such activities in the off-peak hours, such as early morning or late evening.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic 
device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom 
of each transmitted page or on the first page of transmission, the date and time it is sent and an identification of the business, 
other entity, or other individual sending the message and the telephone number of the sending machine or such business, 
other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges 
exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should 
complete the steps described in the software.
regulatory notices
The following sections are statements from various regulatory agencies.
FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be 
brought to the attention of users of this product.
Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause 
harmful interference, and (2) this device must accept any interference received, including interference that may cause 
undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee 
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
•Reorient the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Product Regulations Manager, Hewlett-Packard Company, San Diego, 858-655-4100.
The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and 
Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 
20402. Stock No. 004-000-00345-4.
CAUTION Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved 
by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this 
equipment.
DOC statement / Déclaration de conformité (Canada)
Le present appareil numerique n’emet pas de bruitis radioelectriques depassant les limits applicables aux appareils 
numeriques de la class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des 
Communications du Canada.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio 
Interference Regulations of the Canadian Department of Communications. 
						

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notice to users of the Canadian telephone network
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain 
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal 
Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's 
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local 
telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer 
should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations 
made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request 
the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and 
internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural 
areas.
CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric 
inspection authority, or electrician, as appropriate.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum 
number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any 
combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does 
not exceed 5.
The REN for this product is 0.6B (AC), 0.4B(DC), based on FCC Part 68 test results.
for non-European customers
This product is approved for use only in the country in which it was purchased. Local country laws may 
prohibit the use of this product outside the country of purchase. It is strictly forbidden by law in virtually every country to connect 
nonapproved telecommunications equipment (fax machines) to public telephone networks. 
						

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declaration of conformity
 
DECLARATION OF CONFORMITY 
according to ISO/IEC Guide 22 and EN 45014 
______________________________________________________________________ 
Manufacturers Name: Hewlett-Packard Company 
 
Manufacturers Address: 16399 West Bernardo Drive 
  San Diego CA 92127, USA 
declares, that the product 
Product Name:  HP Fax 1010 Series 
Model Number(s):  C9270A, C9271A, C9272A, C9273A, C9274A 
Product Options:  None 
 
conforms to the following Product Specifications: 
 
Safety:   UL1950/CSA22.2 No.950, 3
rd Ed.:1995 
    NOM-019-SCFI:1993 
  
EMC:  FCC Part 15 - Class B  
   ICES-003, Issue 2       
 
Telecom: NOM-EM-151-SCT1-1997 
 
 
 
 
    
 Supplementary  Information:  
  
1)  This product was tested in a typical configuration. 
  
 
20 September 2002 
  
 
             Date   Steve Smith 
Hardware Test and  Regulations Manager 
 
European contact for regulatory topics only: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strafle 1 30, 
 D-71034 Bˆblingen (FAX: +49 -7031-14-3143)  
						

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use hewlett-packard support services
www.hp.com/support
If you are unable to find the answer you need in the printed documentation supplied with your product or on the web, you 
can contact one of the HP support services listed in the following pages. If a support service number is not listed for your 
country, contact your nearest authorized HP dealer for help.
before calling customer support
1Make sure that 
•Your unit is plugged in and turned on.
•The correct print cartridge is installed properly.
•The recommended paper is loaded in the input tray.
2Reset your unit by unplugging it and plugging it in again.
3If you need to speak to an HP Customer Support Representative:
•Have your serial number ready.
•Print a Self-Test Report.
•Be prepared to discuss your problem in detail.
4Be near your unit when you call.
prepare your unit for shipment
If you are requested to send in your unit for service, do the following:
•Remove the print cartridge and place it in an airtight bag so it will not dry out. Do not send the print cartridge with the unit 
unless asked to do so.
•If you do not have the original packing material, you can request a replacement package set from HP Customer Support. 
Shipping damage caused by improper packaging is not covered under the warranty.
•Include these items in the box:
•A brief description of the symptoms (sample prints are helpful).
•A copy of your sales slip or proof of purchase (to establish the warranty period)
•Your name, address, and telephone number where you can be reached during the day.
*U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of 
support may change without notice).
country or region hp technical support
U.S. during warranty* (208) 323-2551
Canada during warranty (905) 206-4663
Canada post warranty
(per call charge)(877) 621-4722
Caribbean and Central America 1-800-711-2884
Chile 800-360-999
Colombia 9-800-114-726
Costa Rica 0-800-011-0524
Ecuador 1800-711-2884
Guatemala 1800-995-5105
Mexico 01-800-472-6684
Mexico (Mexico City) 5258 9922
Panama 001-800-7112884
Peru 0-800-10111
Puerto Rico 1-877-2320-589
Venezuela 0-800-47468368 or 
800-477-7777
Venezuela (Caracas) (502) 207-8488 
						

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warranty
hewlett-packard limited global warranty statement for fax 1010 product
extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP Fax 1010 product (“Product”), including 
related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration 
specified in the paragraph below, which duration begins on the date of purchase by the Customer.
For each hardware Product, the duration of HP's limited warranty is one year for parts and one year for labor. For all other 
Products, the duration of HP’s limited warranty for both parts and labor is ninety days.
For each software Product, HP's limited warranty applies only to a failure to execute programming instructions. HP does not 
warrant that the operation of any Product shall be uninterrupted or error free.
HP's limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any 
other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, 
media, or supplies not provided or supported by HP, or (c) operation outside the Product’s specifications.
For any hardware Product, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to 
the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use 
of a non-HP or refilled ink cartridge, HP shall charge its standard labor and materials charges to service the Product for the 
failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the 
defective Product, at HP's option. Where labor charges are not covered by HP's limited warranty, repairs shall be at HP’s 
standard charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP's warranty, HP shall, within 
a reasonable time after being notified of the defect, refund the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product 
being replaced. HP products, including each Product, may contain remanufactured parts, components, or materials equivalent 
to new in performance. HP's limited warranty for each Product is valid in any country or locality where HP has a support 
presence for the Product and where HP has marketed the Product.  The level of warranty service may vary according to local 
standards.  HP shall have no obligation to alter the form, fit, or function of the Product in order to make it operate in a country 
or locality for which the Product was never intended to operate.
limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER 
WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP 
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, 
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
limitations of liability
To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the Customer's sole and 
exclusive remedies.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED 
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, 
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER 
LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
local law
This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary 
from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the 
world.
To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modified to be 
consistent with such local law. Under such local law, certain disclaimers and limitations of this Statement may not apply to 
the Customer. For example, some states in the United States, as well as some governments outside the United States (including 
provinces in Canada), may:
•Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a consumer (e.g. the United 
Kingdom);
•Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
•Grant the Customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot 
disclaim, or not allow limitations on the duration of implied warranties.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS LIMITED WARRANTY 
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN 
ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO 
SUCH CUSTOMERS.
Complete the following information. It is necessary for contacts with the selling dealer or Hewlett-Packard Company:
Date of Purchase:
Serial Number: 
						

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							A
automatic fax redial 21
B
block junk faxes 13
broadcasting 23
C
Caller ID
junk faxes 13
turning on 12
cancelling a scheduled job 25
cartridge
cleaning 36
maintenance 33
part number 44
replacing 34
changing language 30
clearing memory 29
contrast 20
control panel 6
copies
collate 3
making 3
multiple 3
options 3
reduce or enlarge 3
D
delayed fax 23
dialing
automatic fax redial 21
discard size
(see also auto reduction) 30
DRPD 15E
ECM mode 44
F
faxes
reprinting 29
front panel 6
G
getting help 50
H
help 50
hp support 50
I
ink cartridge
part number 44
ink level
cartridge 33
ITU #1 chart 45
J
junk fax
blocking 13
L
language 30
loudspeaker 31
M
making a copy 3
memory
clearing 29
menu setting
language 30
O
one-touch
index 
						

							dialling 18
P
paper size 43
part number
ink cartridge 44
pause 17
phone book 17
dialing 18
polling 24
receive 24
send 24
print cartridge
ink level 33
part number 44
R
receiving faxes 11
redialing
automatic fax redial 21
redial a number in memory 31
regulatory information 47
reports 28
reprinting faxes 29
resolution 20, 44
ring volume 21
rings to answer 12
S
scanner adjustment 39
scheduled job
cancelling 25
setting date and time 27
setting fax number 28
specifications 43
U
user setting
auto journal 31
caller id 30
contrast 31
dial mode 31
distinctive ring 31
image tcr 31
resolution 31
silent mode 31
user settings
discard size 30user settting
junk fax 31
W
warranty 51