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HP Fax 1010 Plain Paper Inkjet Fax Machine Users Manual

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Page 41

care and 
maintenance
care and 
maintenance
care and 
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care and 
maintenance
care and 
maintenance
care and 
maintenance
care and 
maintenance35clear jammed documents and paperhp fax 1010 series
5To load the cartridge insert the cartridge as shown below. When the cartridge is 
pushed to the back of the cartridge carrier, lift the front of the cartridge up until it clicks 
into place.
If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this 
step.
6Close the...

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36care and maintenance hp fax 1010 series
if the paper is jammed in the printing area
1Remove the jammed paper by pulling it out 
smoothly in the direction of the arrow as 
shown.
If the paper tears when it is being removed 
check to ensure that no small pieces have 
been left inside the machine.
2Press Cancel.
3If this was a fax, reprint the fax. For more 
information, see reprinting faxes on 
page 29.
if the paper is jammed in the paper feed 
area
1Remove the jammed paper as shown.
If the paper tears...

Page 43

care and 
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care and 
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care and 
maintenance37maintain the print cartridgehp fax 1010 series
clean the nozzles
1Press Access Cartridge.
2Open the front panel and cartridge compartment cover and remove the cartridge. See 
replace the print cartridge on page 34. 
3Gently blot and wipe the contacts and nozzles dry.
•  Use a clean cloth dampened with water to gently clean 
the entire copper-colored...

Page 44

38care and maintenance hp fax 1010 series
clean the document scanner area
To keep your machine working properly, occasionally clean the white roller, document 
feeder rubber piece, and the scanning glass. If they are dirty, documents sent to another fax 
machine will not be clear.
Important! If you turn the power off to clean the scanner, documents stored in memory will 
be lost.
1Open the front panel.
2Remove the white roller.
aAt the right-hand end of the white roller there is a bushing that is secured...

Page 45

care and 
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care and 
maintenance39adjust the scannerhp fax 1010 series
5Carefully wipe the scanning glass with a soft, dry cloth.
•  If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a 
dry one. 
•  Be careful not to scratch the glass surface.
6Replace the roller in reverse order, and then close the front panel firmly until it clicks 
into place....

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40care and maintenance hp fax 1010 series
Exceeded Job Memory
Cancel scheduled job
and try againThe broadcasting and delayed fax can hold 5 jobs in total. Cancel a 
scheduled job and try again.
Ink Low. Install new
ink cartridgeThe print cartridge is low or has run out of ink. To install a new print 
cartridge, see replace the print cartridge on page 34. Although this 
message is displayed, you can make a copy or print a report. 
Incoming faxes will be stored in memory. You must manually print 
them, see...

Page 47

care and 
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care and 
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care and 
maintenance41troubleshootinghp fax 1010 series
troubleshooting
Your problem may be listed in LCD error messages. The chart below shows other problems 
you can solve yourself. For problems you cannot resolve here, see use hewlett-packard 
support services on page 50. 
fax problems
Polling Error
Check remote siteThe machine you want to poll is not ready to answer...

Page 48

42care and maintenance hp fax 1010 series
print quality problems
paper feeding problems
Your machine does not make copies. Make sure your document is loaded face down. 
There are lines on copies or documents 
you send.Check your scan glass for marks and clean it (see clean the document 
scanner area on page 38.)
The machine dials a number, but fails to 
make a connection with a remote fax 
machine.The remote fax machine may be turned off or unable to answer 
incoming calls. Speak with the other fax...

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43
specifications 
and regulatory INFORMATION
specifications 
and regulatory INFORMATION
specifications 
and regulatory INFORMATION
specifications 
and regulatory INFORMATION
specifications 
and regulatory INFORMATION
specifications 
and regulatory INFORMATION
specifications 
and regulatory INFORMATION
9
specification
s
and regulator
y
INFORMATION
paper types and sizes
This chapter contains product and supplies specifications, ordering information, and 
regulatory statements.
paper types and sizes
The HP...

Page 50

44specifications and regulatory information hp fax 1010 series
print cartridge
The HP Fax uses the following print cartridge.
product specifications
The specifications are subject to change without notice.
hp no. 20 black inkjet print cartridge C6614
Item Specification
Type of unit Inkjet Desktop Facsimile Transceiver
Communication System Public Switched Telephone Network (PSTN) and PABX
Compatibility ITU Group3
Compression scheme MH, MR, MMR
Modem speed 14400/12000/9600/7200/4800/2400bps
Scanning method...
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