HP Deskjet F2290 User Manual

Make sure you have the following materials available: 
• Lint-free cloth, or any soft material that will not come apart or leave fibers. 
• Distilled, filtered, or bottled water. 
To clean the rollers 
1. Turn off the product and remove the power cord. 
2. Remove the rear access door.
3.Dip the lint-free cloth into the purified or distilled water, and squeeze any excess 
water from it. 
4. Clean the rubber rollers to remove any dust or dirt buildup. 
5. Replace the rear access door. Gently push the door...

Paper jam or misfeed 
Solution: Clear the paper jam. 
For more information, see:
Clear paper jams 
Cause: The HP All-in-One had a paper jam.
Paper mismatch 
Solution: Change the print setting or load the appropriate paper in the input tray. 
For more information, see:
•Set the paper type for printing 
•Choose papers for printing and copying 
Cause: The print setting for the print job did not match the paper type or size loaded 
in the product.
Wrong paper width 
Solution: Change the print setting or load...

HP All-in-One not found 
Solution: If the product is not properly connected to the computer, communication 
errors can occur. Make sure the USB cable is securely connected to the product and 
the computer, as shown below.
For more information, see:
After setting up the product, it does not print 
Cause: This error applies only to USB-connected devices. The USB cable was not 
plugged in properly.
Communication test failed 
Try the following solutions to resolve the issue. Solutions are listed in order,...

Solution 2: Make sure the product is connected to the computer 
Solution: If the HP All-in-One is not properly connected to the computer, 
communication errors can occur. Make sure the USB cable is connected to the HP All- 
in-One and the computer as shown below.
For more information, see:
After setting up the product, it does not print 
Cause: The computer was not communicating with the product.
Improper shutdown 
Solution: Press the On button located on the control panel of the product to turn 
the...

Cause:The product was turned off. 
If this did not solve the issue, try the next solution.
Solution 2: Make sure the product is connected to the computer
Solution: If the product is not properly connected to the computer, communication 
errors can occur. Make sure the USB cable is securely connected to the product and 
the computer, as shown below.
For more information, see:
After setting up the product, it does not print 
Cause: The product was not connected to the computer.
Print cartridge messages
The...

•Print cartridges in wrong slot 
•Print cartridge problem 
Non-HP cartridges installed 
Solution: Follow the prompts on the computer screen to continue or replace the 
indicated print cartridges with genuine HP cartridges. 
HP recommends that you use genuine HP print cartridges. Genuine HP print 
cartridges are designed and tested with HP printers to help you easily produce great 
results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer 
service or...

www.hp.com/go/anticounterfeit 
For more information, see:
Replace the print cartridges 
Cause: The original HP ink in the indicated print cartridges was depleted.
Low on ink 
Solution: Ink levels might not be available for the indicated print cartridges. Ink level 
warnings and indicators provide estimates for planning purposes only. When you 
receive a low-ink warning message, cons ider having a replacement cartridge 
available to avoid possible printing delays. You do not need to replace the print...

The print carriage is stalled 
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Print a self-test report 
•Solution 2: Clear the print carriage 
•Solution 3: Check the power source 
Solution 1: Print  a self-test report 
Solution: Print a self-test report to see if the product can print. 
To print a...

Solution 2: Clear the print carriage 
Solution: Remove any objects, such as paper, that are blocking the print carriage. 
Then reset the product. 
To clear the print carriage 
1. Make sure the product is on. 
2. Open the print cartridge door. 
The print carriage should move to the center of the product. If the print carriage 
does not move to the center, turn the product off, and then on.
3. Make note of where the print carriage is stuck and look for jammed paper. 
A paper jam can cause the error message...

4.Close the print cartridge door. 
5. Check for a paper jam in the rear access door. 
To check for a paper jam in the rear access door 
a . Press in the tab on the rear access door to release the door. Remove the door 
by pulling it away from the product.
b . Check for any paper still in the product. Gently pull any paper out of the rollers. 
c . Replace the rear access door. Gently push the door forward until it snaps into 
place.
6. Do one of the following, depending upon the state of the product: 
•If...