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HP Deskjet F2290 User Manual

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Page 151

8.Make sure the power cord is firmly connected to both the product and the power 
adaptor. Plug the power cord into a power outlet, surge protector or power strip.
1Power connection
2Power cord and adaptor
9. Turn on the product. 
10. Print a self-test report to test the basic standalone functionality of the product. 
See the following procedure for more information about printing a self-test report. 
11. Try to scan. 
If the scan is successful, other USB devices connected to the computer might be...

Page 152

3.Make sure the test patterns show a complete grid and the thick color lines are 
complete. 
• If more than a few lines in a pattern are broken, this might indicate a problem 
with the nozzles. You might need to clean the print cartridges. 
• If the black line is missing, faded, streaked, or shows lines, this might indicate 
a problem with the black print cartridge in the right slot. 
• If any of the color lines are missing, faded, streaked, or show lines, this might 
indicate a problem with the...

Page 153

To uninstall the software completely 
a . On the Windows taskbar, click Start, Settings, Control Panel, (or just 
Control Panel ). 
b . Double-click Add/Remove Programs (or click Uninstall a program). 
c . Remove all the items that are related to the HP scanning software.
CAUTION:If the computer is manufactured by HP or Compaq, do not 
remove any applications other than those listed below.
• HP Imaging device functions 
• HP Document Viewer 
• HP Photosmart Essential 
• HP Image Zone 
• HP Photo and...

Page 154

e. If there is a check mark next to Load Startup Items, click the check mark to 
remove it. 
f . Click the Services tab, and select the Hide All Microsoft Services box. 
g . Click Disable all. 
h . Click Apply, and then click Close.
NOTE:If you receive a message stating Access is denied while making 
changes, click  OK and continue. The message will not prevent you from 
making the changes.
i . Click Restart to apply the changes to the computer during the next restart. 
After the computer restarts, the...

Page 155

5.Install the software. 
To install the software 
a . Insert software CD into the CD-ROM drive of the computer. 
The software installation will start automatically.
NOTE: If the installation does not run automatically, from the Windows 
Start  menu, click Start Search (or Run). In the Start Search (or Run 
dialog box), type  d:\setup.exe, and then press Enter. (If your CD-ROM 
drive is not assigned to drive letter D, enter the appropriate drive letter.)
b . Follow the prompts on the computer screen to...

Page 156

3.Make sure the test patterns show a complete grid and the thick color lines are 
complete. 
• If more than a few lines in a pattern are broken, this might indicate a problem 
with the nozzles. You might need to clean the print cartridges. 
• If the black line is missing, faded, streaked, or shows lines, this might indicate 
a problem with the black print cartridge in the right slot. 
• If any of the color lines are missing, faded, streaked, or show lines, this might 
indicate a problem with the...

Page 157

4.Reconnect the USB cable to the product and the computer.
After reconnecting the USB cable, the product should start printing the jobs in 
queue.
NOTE: If you are connecting the product through a USB hub, make sure the 
hub is turned on. If the hub is on, try connecting directly to your computer.
5. If the product does not start printing automatically, start another print job. 
Cause: The USB cable needed to be disconnected. 
If this did not solve the issue, try the next solution.
Solution 4: Verify the...

Page 158

To verify the print driver 
1. Depending upon your operating system, do one of the following: 
• W i n d o w s  V i s t a :  O n  t he Windows taskbar, click Start, click Control Panel, and 
then click  Printers. 
• Windows XP: On the Windows taskbar, click  Start, click Control Panel, and 
then click  Printers and Faxes. 
• Windows 2000: On the Windows taskbar, click  Start, point to Settings, and 
then click  Printers. 
2. Right-click the icon next to the product, and select Properties. 
3. Click the...

Page 159

3.On the Printer menu, make sure there are no check marks next to Pause 
Printing  or Use Printer Offline. 
On the  Printer menu, make sure there are no check marks next to Pause 
Printing  or Use Printer Offline. If a check mark is present on either option, click 
the menu option to remove it. If the menu has the  Use Printer Online option, 
select that option to put  a check mark next to it. 
4. If you made any changes, try to print again. 
Cause: The product was paused or offline. 
If this did not...

Page 160

Cause:The print spooler needed to be restarted. 
If this did not solve the issue, try the next solution.
Solution 8: Check the software application
Solution: Verify whether the software application is the problem. 
To verify the software application 
1. Close the software application and reopen it. 
2. Try to print again from the software application.
NOTE:The printer might not support printing from a DOS application. 
Determine if the software application is Windows-based or DOS-based by 
checking the...
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