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HP DeskJet F2280 User Manual

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Page 111

Solution 4: Clean the glass 
Solution: Clean the glass and lid backing. 
For more information, see: 
•Clean the lid backing 
•Clean the glass 
Cause: Debris might be stuck on the glass or on the back of the document lid; this 
causes poor copy quality and slows down processing. 
If this did not solve the issue, try the next solution.
Solution 5: Clean the print cartridges 
Solution: Check the estimated ink levels remaining in the print cartridges.
NOTE:Ink level warnings and indicators provide estimates...

Page 112

Solution 1: Check the print settings 
Solution: Check the print settings. 
• Check the paper type setting to make sure it matches the type of paper loaded in 
the input tray. 
• Check the quality setting. Use a higher quality setting to increase the amount of 
ink used for printing. 
For more information, see: 
•Set the paper type for printing 
•Change the print speed or quality
•Print using Maximum dpi 
•Change copy speed 
Cause: The paper type or print quality settings were set incorrectly. 
If this...

Page 113

Cause:The wrong kind of paper was loaded in the input tray.
Printouts are slanted or skewed
Try the following solutions if your printout does not appear straight on the page. 
•Solution 1: Make sure the paper is loaded correctly 
•Solution 2: Make sure only one type of paper is loaded 
•Solution 3: Check  the rear access door 
Solution 1: Make sure the paper is loaded correctly 
Solution: Make sure the paper is loaded correctly. 
For more information, see:
Load full-size paper
Cause: The paper was not...

Page 114

3.Print a document with little or no text. 
4. Check the back of the paper for ink. If there is still ink on the back of the paper, 
try printing on another page of plain paper. 
Cause: Ink accumulated inside the product, where the back of the paper rests 
during printing. 
If this did not solve the issue, try the next solution.
Solution 2: Wait while the ink dries
Solution: Wait at least thirty minutes for the ink inside the product to dry, then try 
the print job again. 
Cause: The excess ink in the...

Page 115

Cause:The font was a custom size.
Print troubleshooting
Use this section to solve these printing problems: 
•Envelopes print incorrectly 
•Borderless printing produces unexpected results
•The product is not responding
•The product prints meaningless characters
•Nothing happens when I try to print
•The pages in my document came out in the wrong order
•The margins are not printing as expected
•Text or graphics are cut off at the edge of the page
•A blank page came out while printing
•Ink is spraying the...

Page 116

Cause:The wrong type of envelope was loaded.
Borderless printing produces unexpected results
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Print from th e HP Photosmart Software 
•Solution 2: Use the appropriate media 
Solution 1: Print from th e HP Photosmart Software 
Solution: Try printing the...

Page 117

Solution 1: Wait for the product to finish other tasks 
Solution: If the product is performing another task such as copying or scanning, 
your print job will be delayed until the product completes the current task. 
Some documents take a long time to print. If nothing has printed several minutes after 
you sent a print job to the product, check your computer to see if there are any
messages. 
Cause: The product was busy with another task. 
If this did not solve the issue, try the next solution.
Solution...

Page 118

Cause:The print carriage has stalled. 
If this did not solve the issue, try the next solution.
Solution 5: Check the cable connections to the product
Solution: If the product is not properly connected to the computer, communication 
errors can occur. Try the following:
If the connections are secure, and nothing has printed several minutes after you sent 
a print job to the product, check the status of the product. In the HP Photosmart
Software, click  Settings, and then click Status. 
For more...

Page 119

Cause:The product experienced an error. 
If this did not solve the issue, try the next solution.
Solution 8: Check the print driver status
Solution: The printer driver status might have changed to either offline or stop 
printing . 
To check the printer driver status 
1. In the HP Solution Center, click the Settings tab. 
2. Click Status. 
If the status is  Offline or Stop printing, change the status to Ready. 
Cause: The status of the printer driver has changed. 
If this did not solve the issue, try the...

Page 120

Solution 2: Try printing another document 
Solution: Try printing another document from the same software application. If this 
works, then try printing a previously saved  version of the document that is not corrupt. 
Cause: The document was corrupt.
Nothing happens when I try to print
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the...
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