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HP DeskJet F2280 User Manual

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Page 101

Print quality troubleshooting
If you are having problems with print quality, try the solutions in this section and observe 
the following guidelines. 
To troubleshoot print quality issues 
1. Check the print cartridges. 
HP recommends that you use genuine HP print cartridges. Genuine HP print 
cartridges are designed and tested with HP pr inters to help you easily produce great 
results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer 
service or repairs...

Page 102

7.Evaluate the self-test report. 
If the self-test report shows a defect, try the following: 
• Clean the print cartridges automatically. For more information, see Clean the print
cartridges . 
• If you are missing lines when you print, clean the electrical contacts. For more 
information, see Clean the print cartridge contacts . 
• Replace the print cartridge. For more information, see Replace the print
cartridges . 
For more information, see Print a self-test report . 
8. If the self-test report does...

Page 103

HP recommends that you use genuine HP print cartridges. Genuine HP print 
cartridges are designed and tested with HP pr inters to help you easily produce great 
results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer 
service or repairs required as a result of  using a non-HP supply will not be covered 
under warranty. 
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
Cause: Non-HP ink was being used. 
If...

Page 104

For more information, see: 
•Recommended papers for printing and copying 
•Information on paper 
Cause: The wrong kind of paper was loaded in the input tray. 
If this did not solve the issue, try the next solution.
Solution 4: Check to see if the product is in ink-backup mode 
Solution: Check to see if the the product is printing in ink-backup mode, with only 
one print cartridge installed. 
If the product is in ink-backup mode, text and photo quality will differ from those printed 
when using both print...

Page 105

If this did not solve the issue, try the next solution.
Solution 6: Clean the print cartridges 
Solution: Print a self-test report to determine if there is a problem with the print 
cartridges. If the self-test report shows a problem, clean the print cartridges. If the
problem persists, you might need to replace the print cartridges. 
For more information on  print cartridges, see Print cartridge troubleshooting. 
Cause: The print cartridges need to be cleaned.
Ink is not filling the text or graphics...

Page 106

For more information, see: 
•Set the paper type for printing 
•Change the print speed or quality 
•Print using Maximum dpi 
•Change copy speed 
Cause: The paper type or print quality settings were incorrectly. 
If this did not solve the issue, try the next solution.
Solution 3: Check the paper type
Solution: HP recommends that you use HP Premium Papers or any other paper 
type that is appropriate for the product. 
Always make sure the paper you are printing on is flat. For best results when printing...

Page 107

NOTE:There is no problem with the ink supplies and replacing the print cartridges 
is unnecessary.
•Solution 1: Check the paper type 
•Solution 2: Check the print quality setting 
•Solution 3: Rotate the image 
Solution 1: Check the paper type 
Solution: HP recommends that you use HP Premium Papers or any other paper 
type that is appropriate for the product. 
Always make sure the paper you are printing on is flat. For best results when printing 
images, use HP Premium Plus Photo Paper. 
Store photo...

Page 108

Solution 3: Rotate the image 
Solution: If the problem persists, use the software you installed with the product or 
another software application to rotate your image 180 degrees so that the light blue, 
gray, or brown hues in your image do not print at the bottom of the page. 
For more information, see:
Change the page orientation
Cause: The photo image had light blue, gray, or brown hues that print near the 
bottom of the page.
Printouts have horizontal streaks or lines
Try the following solutions if...

Page 109

Solution 3: If the print cartridge was dropped, wait for it to recover 
Solution: Allow 30 minutes for the print cartridge to recover. 
Cause: A tri-color or photo print cartridge was jarred or handled roughly during 
installation. 
If this did not solve the issue, try the next solution.
Solution 4: Clean the print cartridge nozzles 
Solution: Check the print cartridges. If it looks as though there are fibers or dust 
around the ink nozzles, clean the ink nozzle area of the print cartridge. 
For more...

Page 110

Solution 1: Check the print settings 
Solution: Check the print settings. 
• Check the paper type setting to make sure it matches the type of paper loaded in 
the input tray. 
• Check the quality setting. Use a higher quality setting to increase the amount of 
ink used for printing. 
For more information, see: 
•Set the paper type for printing 
•Change the print speed or quality
•Print using Maximum dpi 
•Change copy speed 
Cause: The paper type or print quality settings were set incorrectly. 
If this...
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