HP Deskjet D2663 User Manual

							Print cartridges in wrong slot 
Solution: Make sure the print cartridges are installed into the correct slots. If they 
are, remove and reinsert the print cartridges and verify that they are fully inserted and 
locked in place.
To make sure the print cartridges are installed correctly 
1. Make sure the product is turned on. 
2. Open the print cartridge door. 
The print carriage moves to the center of the product. 
3. Check to make sure you are using the correct print cartridges for your product. 
For more information about compatible print cartridges, see Order ink supplies 
4. Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts. Check for possible damage to the copper-
colored contacts or ink nozzles. 
Make sure the clear plastic tape has been removed. If it is still covering the ink 
nozzles, gently remove the clear plastic tape by using the pink pull tab. Make sure 
you do not remove the copper colored tape containing the electrical contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
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							5.Reinsert the print cartridge by sliding it forward into the slot on the right. Then 
push the print cartridge forward  until it clicks into the socket.
6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
NOTE:If the print cartridges are installed in the wrong slots and you cannot 
remove them from the product, contact HP support for service. 
Go to: www.hp.com/support . 
If prompted, choose your country/region, and then click  Contact HP for 
information on calling for technical support.
Cause: The indicated print cartridges were installed incorrectly.
Print cartridge problem 
The message might indicate which cartridge is causing the problem. If so, try the following 
solutions to resolv e the issue. Solutions are listed in order, with the most likely solution 
first. If the first solution does not solve the problem, continue trying the remaining solutions 
until the issue is resolved. 
•Solution 1: Remove and reinsert the print cartridges 
•Solution 2: Clean the print cartridge contacts 
•Solution 3: Replace the print cartridges 
Solution 1: Remove and reinsert the print cartridges 
Solution: Remove and reinsert the print cartridges and verify that they are fully 
inserted and locked in place. 
Also, make sure the print cartridges  are installed into the correct slots. 
To make sure the print cartridges are installed correctly 
1. Make sure the product is turned on. 
2. Open the print cartridge door. 
The print carriage moves to the center of the product. 
3. Check to make sure you are using the correct print cartridges for your product. 
For more information about compatible print cartridges, see Order ink supplies
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							4.Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts. Check for possible damage to the copper- 
colored contacts or ink nozzles. 
Make sure the clear plastic tape has been removed. If it is still covering the ink 
nozzles, gently remove the clear plastic tape by using the pink pull tab. Make sure 
you do not remove the copper colored tape containing the electrical contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
5. Reinsert the print cartridge by sliding it forward into the slot on the right. Then 
push the print cartridge forward  until it clicks into the socket.
6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side. 
Cause: The indicated print cartridges were installed incorrectly. 
If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts
Solution: Clean the print cartridge contacts on the print carridge(s) that are 
experiencing the problem.
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							Make sure you have the following materials available: 
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart 
or leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning print cartridges.
•Distilled, filtered, or bottled water (tap water might contain contaminants that can 
damage the print cartridges).
CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge 
contacts. These can damage the print cartridge or the product.
To clean the print cartridge contacts 
1. Turn on the product and open the print cartridge door. 
The print carriage moves to the center of the product. 
2. Wait until the print carriage is idle and silent, and then unplug the power cord from 
the back of the product. 
3. Lightly press down on the print cartridge to release it, and then pull it towards you 
out of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and 
clean each print cartridge one at a time. Do not leave a print cartridge outside
the HP Printer for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup. 
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze 
any excess water from it. 
6. Hold the print cartridge by its sides. 
7. Clean only the copper-colored contacts. Allow the print cartridges to dry for 
approximately ten minutes.
1Copper-colored contacts
2Ink nozzles (do not clean)
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							8.Hold the print cartridge with the HP logo on top, and insert the print cartridge back 
into the slot. Make sure you push the print cartridge in firmly until it snaps into 
place.
9. Repeat if necessary for the other print cartridge. 
10. Gently close the print cartridge door and plug the power cord into the back of the 
product. 
Cause: The print cartridge contacts needed to be cleaned. 
If this did not solve the issue, try the next solution.
Solution 3: Replace the print cartridges
Solution: Replace the print cartridges that are experiencing the problem. If only one 
of the print cartridges is experiencing the problem, you can also remove it and print 
using ink-backup mode. 
Cause: One or both of the print cartridges were having a problem.
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							6 Stop the current job
To stop a print job from the HP Printer 
▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. 
It can take a few moments for printing to be cancelled.
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							7 Technical information
The technical specifications and international regulatory information for the HP Printer are provided in this section. 
For additional specifications, see  the printed documentation that came with the HP Printer. 
This section contains  the following topics: 
•Notice 
•Specifications
•Environmental product stewardship program 
•Regulatory notices
Notice
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission  of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such produc ts and services. Nothing herein should be construed as  constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P.Windows, Windows 2000, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other  countries.  Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and  other countries.
Specifications
Technical specifications for the HP Printer are  provided in this section. For complete product 
specifications, see the Product Data Sheet at www.hp.com/support . 
System requirements 
Software and system requirements are located in the Readme file. 
For information about future operating system releas es and support, visit the HP online support Web site at www.hp.com/support . 
Environmental specifications 
• Recommended operating temperature range: 15 ºC to 32 ºC (59 ºF to 90 ºF) 
• Allowable operating temperature range: 5 ºC to 40 ºC (41 ºF to 104 ºF) 
• Humidity: 15% to 80% RH non-condensing; 28 ºC maximum dewpoint 
• Non-operating (Storage) temperature range: –40 ºC to 60 ºC (–40 ºF to 140 ºF) 
• In the presence of high electromagnetic fields, it is possible the output from the HP Printer may 
be slightly distorted 
• HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields 
Paper tray capacity 
Plain paper sheets: Up to 80 
Paper size 
For a complete list of supported m edia sizes, see the printer software. 
Paper weights 
Letter Paper: 65 to 90 g/m² (16 to 24 lb) 
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							Legal Paper: 70 to 90 g/m² (20 to 24 lb) 
Envelopes: 70 to 90 g/m² (20 to 24 lb)
Cards: Up to 200 g/m² (110-lb index maximum)
Photo Paper: Up to 280 g/m² (75-lb index maximum) 
Print resolution 
To find out about the printer resolution, see the printer software. For more information, see View the
print resolution . 
Cartridge yield 
Visit www.hp.com/go/learnaboutsupplies  for more information on estimated cartridge yields. 
Acoustic information 
If you have Internet access, you can get acoust ic information from the HP Web site. Go to:
www.hp.com/support.
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. 
Design for recycling has been incorporated into th is product. The number of materials has been kept 
to a minimum while ensuring proper functionality  and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other co nnections are easy to locate, access, and 
remove using common tools. High priority parts  have been designed to access quickly for efficient disassembly and repair. 
For more information, visit HP’s Commi tment to the Environment Web site at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html 
This section contains the following topics: 
•Eco-Tips 
•Paper use 
•Plastics 
•Material safety data sheets 
•Recycling program 
•HP inkjet supplies recycling program 
•Power consumption 
•Disposal of waste equipment by users in  private households in the European Union 
•Chemical Substances 
•Toxic and hazardous substance table
Eco-Tips
HP is committed to helping customers reduce t heir environmental footprint. HP has provided the Eco-Tips below to help you focus on ways to assess  and reduce the impact of your printing choices. 
In addition to specific features in this product, pl ease visit the HP Eco Solutions web site for more 
information on HP’s environmental initiatives. 
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