HP Deskjet D2663 User Manual

Solution 1: Check the print settings 
Solution: Check the print settings. 
• Check the paper type setting to make sure it matches the type of paper loaded in 
the input tray. 
• Check the print quality setting and make sure it is not set too low. 
Print the image with a high print quality setting, such as  Best or Maximum dpi. 
Cause: The paper type or print quality settings were set incorrectly. 
If this did not solve the issue, try the next solution.
Solution 2: Use a higher quality image 
Solution:...

3.In the Print Settings area, click Printer Toolbox.
NOTE:You can also open the Printer Toolbox from the Print Properties 
dialog box. In the  Print Properties dialog box, click the Features tab, and 
then click  Printer Services.
The Printer Toolbox appears. 
4. Click the Device Services tab. 
5. Click Align the Printer. 
The product prints a test page, aligns the print head, and calibrates the printer. 
Recycle or discard the page. 
Cause: The printer needed to be aligned.
Printouts have vertical...

Solution 2: Make sure only one type of paper is loaded 
Solution: Load only one type of paper at a time. 
Cause: More than one type of paper was loaded in the input tray.
Ink streaks on the back of the paper
Try the following solutions if there is smeared ink on the back of your printout. 
•Solution 1: Print on a page of plain paper 
•Solution 2: Wait while the ink dries 
Solution 1: Print on a page of plain paper 
Solution: Print one or several pages of plain paper to soak up any excess ink in 
the...

Solution 1: Use TrueType or OpenType fonts 
Solution: Use TrueType or OpenType fonts to ensure that the product is able to 
print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
TrueType iconOpenType icon
Cause: The font was a custom size. 
Some software applications offer custom fonts that have jagged edges when enlarged 
or printed. Also, if you want to print bitmapped text, it might have jagged edges when
enlarged or printed. 
If this did not solve the issue, try the next...

If this did not solve the issue, try the next solution.
Print troubleshooting
Use this section to solve these printing problems: 
•Envelopes prin t incorrectly 
•The product prints meaningless characters
•The pages in my document came out in the wrong order
•The margins are not printing as expected
•A blank page came out while printing
Envelopes print incorrectly
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution...

Cause:The wrong type of envelope was loaded. 
If this did not solve the issue, try the next solution.
Solution 3: Tuck the flaps to avoid paper jams
Solution: To avoid paper jams, tuck the flaps inside the envelopes. 
Cause: The flaps might get caught in the rollers.
The product prints meaningless characters
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the
remaining...

The margins are not printing as expected
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Set the correct margins in your software application 
•Solution 2: Verify the paper size setting 
•Solution 3: Load the stack of paper correctly
•Solution 4: Load the stack of envelopes correctly 
Solution 1: Set...

If this did not solve the issue, try the next solution.
Solution 4: Load the stack of envelopes correctly 
Solution: Remove all paper from the input tray. Load a stack of envelopes in the 
input tray, with the envelope flaps facing up and on the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
For more information, see:
Load media 
Cause: A stack of envelopes was loaded incorrectly.
A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are...

If this did not solve the issue, try the next solution.
Solution 2: Check for blank pages at the end of the document 
Solution: Open the document file in your software application and remove any extra 
pages or lines at the end of the document. 
Cause: The document you are printing contains an additional blank page. 
If this did not solve the issue, try the next solution.
Solution 3: Load more paper in the input tray 
Solution: If the product has only a few sheets remaining, load more paper in the 
input...

Cause:The protective plastic tape was only partially removed from the print 
cartridge.
Errors
If the product has an error, the lights on the product might flash, or an error message
might appear on your computer screen. 
This section contains the following topics: 
•Flashing lights 
•Product messages 
•File messages 
•General user messages 
•Paper messages
•Power and connection messages
•Print cartridge messages
Flashing lights
The lights on the product flash in special  sequences to inform you about...