HP DeskJet 3070A User Manual

							
7 Work with cartridges
•Check the estimated ink levels
•
Order ink supplies
•
Replace the cartridges
•
Cartridge warranty information
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink
supply level shows an estimate of the amount of ink remaining in the cartridges.
To check the ink levels from the control panel
1. From the Control Panel home screen, which displays  Copy, Scan , and  Quick Forms , press the Setup button.
NOTE: If you do not see the home screen, press the  Back button until you can see it.
2.Select  Ink Status
To check the ink levels from the Printer Software
1. Click the HP All-in-One desktop icon to open the Printer Software.
NOTE: You can also access the Prin ter Software by clicking Start > Programs > HP > HP Deskjet 3070
B611 series > HP Deskjet 3070 B611 series
2. In the Printer  Software, click  Estimated Ink Levels .
NOTE: 1If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another
printer, the ink level indicator might be inaccurate or unavailable.
NOTE: 2 Ink level warnings and indicators provide estimates for planning purposes only. When you receive a
low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays.
You do not have to replace the cartridges until the print quality is unacceptable.
NOTE: 3 Ink from the cartridges is used in the printing process in a number of different ways, including in the
initialization process, which prepares the product and ca rtridges for printing, and in printhead servicing, which
keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it
is used. For more information, see 
www.hp.com/go/inkusage .
Order ink supplies
Before ordering cartridges, locate the corre ct cartridge number.
Locate the cartridge number on the printer
▲ The cartridge number is located inside the cartridge door.
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Locate the cartridge number in the Printer Software
1.Click the HP All-in-One desktop icon  to open the Printer Software.
NOTE:You can also access the Printer Software by clicking  Start > Programs > HP > HP Deskjet 3070
B611 series > HP Deskjet 3070 B611 series
2. In the Printer  Software, click  Shop For Supplies Online . The correct cartridge numb er will be automatically
displayed when you use this link.
To order genuine HP supplies for the HP All-in-One, go to 
www.hp.com/buy/supplies . If prompted, choose your
country/region, follow the prompts to select your product, and then click one of the shopping links on the page.
NOTE: Ordering cartridges online is not supported in all coun tries/regions. If it is not available in your country/
region, you may still view supplies information and print a li st for reference when shopping at a local HP reseller.
Related topics
• Choose the right cartridges on page 30
Choose the right cartridges
HP recommends that you use original HP cartridges. Original HP cartridges are designed and tested with HP printers
to help you easily produce great results, time after time.
Related topics
• Order ink supplies on page 29
Replace the cartridges
To replace the cartridges
1.Check that power is on.
2. Remove cartridge.
a. Open cartridge access door.
Wait for print carriage to mo ve to right side of product.
b . Press tab on cartridge, th en remove it from slot.
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30 Work with cartridges
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3.Insert new cartridge.
a. Remove cartridge from packaging.
b . Twist orange cap to snap it off. A force ful twist may be required to remove cap.
c. Match color icons, then sl ide cartridge into slot until it  clicks into place.
Replace the cartridges 31
Work with cartridges
 
						

							
d. Close cartridge door.
Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty
does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty
date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the product as indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product.
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32 Work with cartridges
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8 Connectivity
•WiFi Protected Setup (WPS – requires WPS router)
•
Traditional wireless connection (requires router)
•
USB Connection (non-n etwork connection)
•
Change from a USB connection to a wireless network
•
Connect a new printer
•
Change network settings
•
Tips for setting up and using a networked printer
•
Advanced printer management tools (for networked printers)
WiFi Protected Setup (WPS – requires WPS router)
These instructions are for  customers who have already setup and installed the pr inter software. For first time
installation refer to the setup instructions that came with the printer.
To connect the HP All-in-One to a wireless network using WiFi Protected Setup (WPS), you will need the following:
 A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
NOTE: 802.11n will only support 2.4Ghz
 A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the wireless network th at you intend to install the HP All-in-One on.
NOTE:If you have a Wi-Fi Protected Setup (WPS) router with a WPS push button, follow the  Push Button
method . If you are not certain your router has a push button, follow the  Wireless Settings Menu method.
Push Button (PBC) method
1.Press the WiFi Protected Setup (WPS) button on your router.
2. Press and hold the  Wireless button on the printer until the wireless light starts blinking. Press and hold for 3
seconds to start WPS push button mode .
NOTE: The product begins a timer for approximately two minutes in which the corresponding button on the
networking device needs to be pressed.
Wireless Setting s Menu method
1. Press the  Wireless button on the printer to display the Wireless menu. If the printer is printing, in an error state,
or performing a critical task,  wait until the task has been completed or the error cleared before pressing the
Wireless  button.
2. Select  Wireless Settings  from the printer display.
3. Select  WiFi Protected Setup  from the printer display.
4. If you have a Wi-Fi Protected Setup (WPS) router with a WPS push button, select  Push Button, and then follow
the onscreen instructions. If your router does not have a  push button or you are not certain if your router has a
push button, select  PIN, and then follo w the onscreen instructions.
NOTE:The product begins a timer for approximately two minutes during which the corresponding button on
the networking device needs to be pressed or the router PIN needs to be entered on the router’s configuration
page.
Traditional wireless connection (requires router)
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will need the following:
Connectivity 33
Connectivity
 
						

							
 A wireless 802.11b/g/n network that includes a wireless router or access point.
NOTE:802.11n will only support 2.4Ghz
 A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The
computer must be connected to the  wireless network that you intend to install the HP All-in-One on.
 Network name (SSID).
 WEP key or WPA Passphrase (if needed).
To connect the product
1. Insert the product Software CD in the computer CD-ROM drive.
2. Follow the instruct ions on the screen.
When you are prompted, connect the product to the computer using the USB setup cable included in the box.
Follow the onscreen prompts to enter yo ur wireless network settings. The product will attempt to connect to the
network. If the connection fails, follow the prompts to correct the problem, and then try again.
3. When the setup is finished, you will be prompted to disconnect the USB cable and test the wireless network
connection. Once the product connects successfully to the network, install the software on each computer that
will use the product over the network.
USB Connection (non-network connection)
The HP All-in-One supports a rear USB 2.0 High Speed port for connection to a computer.
NOTE: Web services will not be available  with a USB direct connection.
To connect the product with the USB cable
▲Refer to the setup instructions that came with your product for information on connecting to a computer with a
USB cable.
NOTE: Do not connect the USB cable to the product until you are prompted to do so.
If the printer software has been installed, the printer will operate as a plug and play device. If the software has not
been installed, insert the CD that came with the device and follow the onscreen instructions.
Change from a USB connecti on to a wireless network
If you first setup your printer and installed the software with a USB cable, directly connecting the printer to your
computer, you can easily change to a wireless network connection. You will need a wireless 802.11b/g/n network
that includes a wireless router or access point.
NOTE:802.11n will only support 2.4Ghz
Change from a USB connection to a wireless network
1.From the computer’s start menu select  All Programs or Programs , and then select  HP.
2. Select  HP Deskjet 3070 B611 All-in-One series
3. Select  Printer Setu p and Software Selection .
4. Select  Convert a USB  connected printer to wireless.  Follow the onscreen instructions.
Connect a new printer
Connect a new printer
1.From the computer’s start menu select  All Programs or Programs , and then select  HP.
2. Select  HP Deskjet 3070 B611 All-in-One series
Chapter 8
34 Connectivity
Connectivity
 
						

							
3.Select  Printer Setup and  Software Selection .
4. Select  Connect a new printer . Follow the onscreen instructions.
Change network settings
Change network settings
1.From the computer’s start menu select  All Programs or Programs , and then select  HP.
2. Select  HP Deskjet 3070 B611 All-in-One series
3. Select  Printer Setup and  Software Selection .
4. Select  Connect a new printer . Follow the onscreen instructions.
Tips for setting up and  using a networked printer
Use the following tips to set up and use a networked printer:
•When setting up the wireless networked  printer, make sure your wireless router or access point is powered on.
The printer searches for wireless routers, then lists the detected network names on the computer.
• If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before
you can access any other  device on your network, including the printer.
• Learn how to find your ne twork security settings. 
Click here to go online for more information.
• Learn about the Network Diagnostic Utility and other troubleshooting tips. 
Click here to go online for more
information.
• Learn how to change from a USB to wireless connection. 
Click here to go online for more information.
• Learn how to work with your firewall and anti-virus programs during printer setup. 
Click here to go online for
more information.
Advanced printer manageme nt tools (for networked
printers)
When the printer is connected to a network, you can use the embedded Web server to view status information,
change settings, and manage the printer from your computer.
NOTE: To view or change some settings, you might need a password.
You can open and use the embedded Web server without being connected to the Internet. However, some
features are not available.
•To open the embedded Web server
•
About cookies
To open the embedded Web server
NOTE: The printer must be on a network and must have an IP address. The IP address for the printer can be
found by pressing the  Wireless button or by printing a network configuration page.
In a supported Web browser on your computer, type the IP address or hostname that has been assigned to the
printer.
For example, if the IP address is 192.168.0.12, type t he following address into a Web browser such as Internet
Explorer: http://192.168.0.12.
About cookies
The embedded Web server (EWS) places very small text files (cookies) on your hard drive when you are browsing.
These files let the EWS recognize your computer the next time you visit. For example, if you have configured the
EWS language, a cookie helps remember which language you have selected so that the next time you access the
Advanced printer management tools (for networked printers) 35
Connectivity
 
						

							
EWS, the pages are displayed in that language. Though some cookies are cleared at the end of each session (such
as the cookie that stores the selected language), others (such as the cookie that stores customer-specific
preferences) are stored on the computer until you clear them manually.
You can configure your browser to accept all cookies, or  you can configure it to alert you every time a cookie is
offered, which allows you to decide which cookies to acce pt or refuse. You can also use your browser to remove
unwanted cookies.
NOTE: Depending on your printer, if you disable cookies, you also disable one or more of the following features:
•Starting where you left the application (especially useful when using setup wizards)
• Remembering the EWS browser language setting
• Personalizing the EWS Home page
For information about how to change your privacy and cookie  settings and how to view or delete cookies, see the
documentation available with your Web browser.
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36 Connectivity
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9 Solve a problem
This section contains the following topics:
•
Improve print quality
•
Clear a paper jam
•
Unable to print
•
Networking
•
HP support
Improve print quality
1. Make sure you are using genuine HP cartridges.
2. Check the print properties to make sure you have selected the appropriate paper type and print quality from the
Media  drop-down list. In the  Printer Software, click  Printer Actions and then click Set Preferences  to access
the print properties.
3. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see  Check
the estimated ink levels on page 29 . If the print cartridges are low on ink consider replacing them.
4. Align the printer cartridges
To align the cartridges from the Printer Software
NOTE: Aligning the cartridges ensures high-quality output. The HP All-in-One prompts you to align the
cartridges every time you install a new cartridge. If  you remove and reinstall the same print cartridge, the
HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment
values for that print cartridge, so you do not need to realign the print cartridges.
a . Load letter or A4 unused plain white paper into the input tray.
b . In the Printer Software, click  Printer Actions and then click Maintenence Tasks  to access the Printer
Toolbox .
c .The  Printer Toolbox  appears.
d . Click  Align Ink Cartridges  on the Device Services  tab. The product prints an alignment sheet.
e . Load the cartridge alignment sheet print side down on the right front corner of the glass.
f . Follow the instructions on the on th e printer display to align the cartridges. Recycle or  discard the cartridge
alignment sheet.
5. Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page
a. Load letter or A4 unused plain white paper into the input tray.
b . In the Printer Software, click  Printer Actions and then click Maintenence Tasks  to access the Printer
Toolbox .
c . Click  Print Diagnostic Information  on the Device Reports  tab to print a diagnostics page. Review the blue,
magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black
boxes, or no ink in portions of the boxe s, then automatically clean the cartridges.
Solve a problem 37
Solve a problem
 
						

							
6.Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and
black boxes.
To clean the cartridges automatically
a. Load letter or A4 unused plain white paper into the input tray.
b . In the Printer Software, click  Printer Actions and then click Maintenence Tasks  to access the Printer
Toolbox .
c .Click  Clean Ink Cartridges  on the Device Services  tab. Follow the on screen instructions.
If the above solutions do not resolve the problem, 
click here for more online troubleshooting .
Clear a paper jam
If you see paper jammed and can access from the exterior of the printer, pull out jammed paper and then press OK.
If you cannot see or access paper from the exte rior, open cartridge access door to locate jam.
Open cartridge access door to locate the jam.
1. If the paper jam is located in the cartridge access area, pull on the paper to remove jammed paper.
NOTE: When you remove the paper make sure that you do not touch white encoder strip attached to the
carriage.
2. If the paper jam is located towards the back of the printer, open the cleanout door to access.
Chapter 9
38 Solve a problem
Solve a problem