HP Deskjet 2540 User Manual
Here you can view all the pages of manual HP Deskjet 2540 User Manual. The HP manuals for All in One Printer are available online for free. You can easily download all the documents as PDF.
Page 71
iv.On the General tab, next to Startup type, make sure that Automatic is selected. v.If the service is not already running, under Service status, click Start, and then click OK. Windows XP i.From the Windows Start menu, right click My Computer. ii.Click Manage, and then click Services and Applications. iii.Double-click Services, and then select Print Spooler. iv.Right-click Print Spooler, and click Restart to restart the service. b.Make sure the correct printer is set as the default printer. The default...
Page 72
Clear print carriage Remove any objects, such as paper, which are blocking the print carriage. See Clear paper jam on page 62 for more information. NOTE:Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. Click here to go online for more information. 68 Chapter 8 Solve a problemENWW
Page 73
Identify a defective cartridge If both the tri-color and black ink cartridge lights are blinking, and the On button light is on, both cartridges may still have tape on, be very low on ink, or are missing. First make sure that the pink tape has been removed from both cartridges, and that both ink cartridges are installed. If both ink cartridge lights are still blinking, then one or both cartridges may be defective. To determine if one cartridge is defective, do the following: 1.Remove the black ink...
Page 74
Prepare trays Open output tray ▲Output tray must be open to begin printing. Close cartridge access door ▲Cartridge door must be closed to begin printing. Click here to go online for more information. 70 Chapter 8 Solve a problemENWW
Page 75
Resolve copy and scan issues HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common “Unable to scan” issues. NOTE:The HP Print and Scan Doctor may not be available in all languages. Take me to the HP Print and Scan Doctor download page. Learn more about how to solve scan issues. Click here to go online for more information. Learn how to solve copy issues. Click here to go online for more information. ENWW Resolve copy and scan issues 71
Page 76
Printer failure Resolve printer failure ▲Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help . 72 Chapter 8 Solve a problemENWW
Page 77
Ink cartridge problem First try removing and reinserting the ink cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, replace the ink cartridges. For more information, see Replace ink cartridges on page 41. Clean the ink cartridge contacts CAUTION:The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the...
Page 78
6.On the inside of the printer, locate the contacts for the cartridge. The printer contacts are the set of gold-colored bumps positioned to meet the contacts on the ink cartridge. 7.Use a dry swab or lint-free cloth to wipe the contacts. 8.Reinstall the ink cartridge. 9.Close the cartridge access door, and check if the error message has gone away. 10.If you still receive the error message, turn the printer off, and then on again. NOTE:If one ink cartridge is causing problems, you can remove it and use...
Page 79
Older generation cartridges You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date. If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement. Click here to go online for more information. ENWWOlder generation cartridges 75
Page 80
Networking ●Learn how to find your network security settings. Click here to go online for more information. ●Learn about other troubleshooting tips. Click here to go online for more information. ●Learn about the HP Print and Scan Doctor. Click here to go online for more information. ●Learn how to change from a USB to wireless connection. Click here to go online for more information. ●Learn how to work with your firewall and antivirus programs during printer setup. Click here to go online for more...