HP Designjet Z5200ps User Manual

							●Waiting for nest: the printer is set up with nesting on and is waiting for other jobs in order to
complete the nest and proceed with printing
●On hold: the job was sent with the on hold for preview option and is on hold
TIP:Do not send a job for preview with more than 64 pages.
NOTE:If the printer hangs up while printing a job, and the queue facility is turned on, the
partially printed job appears in the queue as on hold when the printer is next turned on. When
you resume the job, it starts printing at the page it was interrupted.
●On hold for paper: the job cant be printed because paper is not loaded in the printer. Load the
required paper, see 
Paper handling on page 24, and click Continue to resume the job
●On hold for accounting: the job cant be printed because the printer requires all jobs to have an
account ID: enter the account ID and then click Continue to resume the job
●Printing
●Drying
●Cutting paper
●Ejecting page
●Canceling: the job is being canceled, but remains in the printer job queue
●Deleting: the job is being deleted from the printer
●Printed
●Canceled: the job has been canceled by the printer
●Canceled by user
●Empty job: the job does not contain anything to print
Remove a hold
When the printer puts a job on hold you receive an alert, see Printer alerts on page 171, which
explains why the job is on hold. Follow the instructions on the screen to remove the hold and continue
printing.
ENWWJob status messages 101
Job queue
 
						

							8 Retrieving printer usage information
●Get printer accounting information
●
Check printer usage statistics
●
Check ink and paper usage for a job
●
Request accounting data by E-mail
102 Chapter 8   Retrieving printer usage information ENWW
Printer usage
 
						

							Get printer accounting information
There are various different ways of getting accounting information from your printer.
●View printer usage statistics for the whole lifetime of the printer, see 
Check printer usage
statistics on page 103.
●View ink and paper usage for each of your recent jobs by using the HP Utility or the front panel,
see 
Check ink and paper usage for a job on page 103. If the HP Utility is not available, see
Access the HP Utility on page 20.
●Request accounting data by E-mail. The printer sends data in XML at regular intervals to a
specified E-mail address; the data may be interpreted and summarized by a third-party
application, or displayed as an Excel spreadsheet. See 
Request accounting data by E-mail
on page 104.
●Use a third-party application to request printer status, printer usage or job accounting data from
the printer through the Internet. The printer provides data in XML to the application whenever
requested. HP provides a Software Development Kit to facilitate the development of such
applications.
Check printer usage statistics
There are two ways to check your printers usage statistics.
NOTE:The accuracy of the usage statistics is not guaranteed.
Printer statistics with the HP Utility
1.Start the HP Utility, see Access the HP Utility on page 20.
2.Go to the Usage window to view the total printer usage.
●Under Windows, go to the Overview tab and click Printer usage.
●Under Mac OS, select Information > Printer Usage and click the Start button.
Printer statistics with the Embedded Web Server
1.Access the Embedded Web Server, see Access the Embedded Web Server on page 20.
2.Go to the Main tab and select Usage
Check ink and paper usage for a job
There are two ways to check ink and paper usage for a job.
NOTE:The accuracy of the usage statistics is not guaranteed.
Ink and paper statistics with the HP Utility
1.Start the HP Utility, see Access the HP Utility on page 20.
2.Go to the Accounting window to view information regarding the most recent jobs.
●Under Windows, go to the Job Accounting tab.
●Under Mac OS, select Information > Job Accounting and click the Look Up button.
ENWW Get printer accounting information 103
Printer usage
 
						

							Printer statistics with the Embedded Web Server
1.Access the Embedded Web Server, see Access the Embedded Web Server on page 20.
2.Go to the Main tab and select Accounting.
Request accounting data by E-mail
1.Ensure that the printers date and time have been set correctly. See Set the date and time
on page 22.
2.In the Embedded Web Servers Setup tab, select E-mail server. Enter the address of the SMTP
server that will be used to send e-mail messages, and e-mail address of the printer. The latter is
a fake address that is required only so that the receiver of the messages can recognize where
they are coming from.
3.Also in the Setup tab, select Printer settings and open the Accounting section. You must
enter an E-mail address to which accounting files will be sent, and the frequency with which they
will be sent (specified as a number of days or as a number of prints).
4.When you have completed the above steps, the printer will send accounting data by E-mail with
the frequency that you specified. The data are provided in XML and can easily be interpreted by
a third-party program. The data provided on each job include the job name, the account ID if
any, the user name, when the job was submitted, when the job was printed, the printing time, the
type of image, the number of pages, the number of copies, the paper type and size, the amount
of each color of ink used, and various other attributes of the job.
You can download an Excel template from HP Designjet Online (
http://www.hp.com/go/graphic-arts/)
that will enable you to display the XML data more readably in the form of a spreadsheet.
Analysis of the accounting data will enable you to bill customers precisely and flexibly for the use of
your printer. You can, for instance:
●Bill each customer for the total amount of ink and paper used by that customer over a particular
period.
●Bill each customer separately per job.
●Bill each customer separately for each project, broken down by job.
104 Chapter 8   Retrieving printer usage information ENWW
Printer usage
 
						

							9 Handling ink cartridges and printheads
●About the ink cartridges
●
Check ink cartridge status
●
Remove an ink cartridge
●
Insert an ink cartridge
●
About the printheads
●
Check printhead status
●
Remove a printhead
●
Insert a printhead
ENWW105
Ink and printheads
 
						

							About the ink cartridges
Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.
You can purchase 130 ml and 300 ml ink cartridges for your printer, see 
Accessories on page 123.
CAUTION:Observe precautions when handling ink cartridges because they are ESD-sensitive
devices (see the 
Glossary on page 183). Avoid touching pins, leads and circuitry.
Check ink cartridge status
To view the ink levels of your ink cartridges, press the View ink level key on the front panel.
To get more information on your ink cartridges, you can use the front panel or the HP Utility.
For an explanation of the ink cartridge status messages, see 
Ink cartridge status messages
on page 159.
Ink menu procedure
1.
In the front panel, select the Ink menu icon , then Ink cartridge information.
2.Select the cartridge on which you want information.
3.The front panel displays information about that cartridge.
HP Utility procedures
●In the HP Utility for Windows, go to the Overview tab, each cartridges status is under Supply
Status > Cartridges.
●In the HP Utility for Mac OS, select Printer Status in the Information group.
Remove an ink cartridge
There are three occasions when you need to remove an ink cartridge.
●The ink level in the cartridge is very low and you want to replace it with a full cartridge for
unattended printing (you can use up the remaining ink in the first cartridge at a more convenient
time).
●The ink cartridge is empty or faulty, and you must replace it to continue printing.
●The ink cartridge has expired.
TIP:Remove an ink cartridge only if you are ready to insert another one.
CAUTION:Do not try to remove an ink cartridge while printing.
106 Chapter 9   Handling ink cartridges and printheads ENWW
Ink and printheads
 
						

							CAUTION:Make sure the printer wheels are locked (the brake lever is pressed down) to prevent
the printer from moving.
1.
From the front panel, select the Ink menu icon , then Replace ink cartridges.
2.Open the ink cartridge cover completely. Magenta and yellow are in the left side, while light
magenta, light cyan, photo black, light gray, matte black and cyan are in the right side.
3.Grip the cartridge you wish to remove.
ENWWRemove an ink cartridge 107
Ink and printheads
 
						

							4.Pull the cartridge straight up.
NOTE:Avoid touching the end of the cartridge that is inserted into the printer, as there may be
ink on the connection.
NOTE:Avoid storing partially used ink cartridges.
5.The front-panel display identifies the missing ink cartridge.
Insert an ink cartridge
1.Before removing the cartridge from its wrapping, shake it vigorously.
2.Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or
letters (in these illustrations, M for magenta) marking the empty slot, matches the letter or letters
on the cartridge label.
3.Insert the ink cartridge into its slot.
108 Chapter 9   Handling ink cartridges and printheads ENWW
Ink and printheads
 
						

							4.Push the cartridge into the slot until it snaps into position. You should hear a beep and see
confirmation that the cartridge has been inserted.
If you have difficulty, see Cannot insert an ink cartridge on page 159.
5.When all cartridges have been inserted, close the cover.
6.The front-panel display confirms that all cartridges have been correctly inserted, press the OK
key on the front panel.
About the printheads
The printheads are connected to the ink cartridges and jet ink onto the paper.
CAUTION:Observe precautions when handling printheads because they are ESD-sensitive devices
(see the 
Glossary on page 183). Avoid touching pins, leads and circuitry.
Check printhead status
The printer automatically checks and services the printheads after each print. Follow the steps below
to get more information on your printheads.
1.
In the front panel, select the Ink menu icon 
, then Printhead information.
2.Select the printhead on which you want information.
3.The front panel displays information about that printhead.
You can also get most of this information without leaving your computer by using the HP Utility.
For an explanation of the printhead status messages, see 
Printhead status messages on page 165.
ENWWAbout the printheads 109
Ink and printheads
 
						

							NOTE:If the warranty status is See warranty note, this indicates that non-HP ink is being used.
Printer service or repairs required as a result of using non-HP ink are not covered under warranty.
See the Legal Information document for detailed warranty implications.
Remove a printhead
CAUTION:Make sure the printer wheels are locked (the brake lever is pressed down) to prevent
the printer from moving.
CAUTION:Printhead replacement must be performed with the printer powered on.
1.
From the front panel, select the Ink menu icon , then Replace printheads.
2.The printer moves the carriage into the correct position.
CAUTION:If the carriage is left in the removal position for more than three minutes without
inserting or removing any printheads, it tries to move back to its normal position in the right-hand
end.
3.When the carriage has stopped moving, the front-panel display asks you to open the window.
4.Locate the carriage on the right side of the printer.
110 Chapter 9   Handling ink cartridges and printheads ENWW
Ink and printheads