HP Designjet Z5200ps User Manual

							1Introduction
●Safety precautions
●
HP Start-up Kit
●
Your printers documentation
●
Using this guide
●
The printers main features
●
The printers main components
●
The front panel
●
Printer software
●
The printers internal prints
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							Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
●Use the power supply voltage specified on the nameplate. Avoid overloading the printers
electrical outlet with multiple devices.
●Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
fire and susceptibility to electromagnetic interference.
●Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
for service, see 
Contact HP Support on page 177.
●Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the
power cord. A damaged power cord has risk of fire and electric shock. Replace a damaged
power cord with an HP-approved power cord.
●Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts
of the printer. Doing so may cause fire, electric shock or other serious hazards.
●Power off the printer and unplug the power cable from the power outlet in any of the following
cases:
◦When placing your hands inside the printer
◦If there is smoke or an unusual smell coming from the printer
◦If the printer is making an unusual noise not heard during normal operation
◦A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer
◦During a thunderstorm
◦During a power failure
HP Start-up Kit
The HP Start-up Kit is the CD that comes with your printer; it contains the printers software and
documentation.
Your printers documentation
This guide is the main source of information on using your printer; it is supplied on the HP Start-up Kit
CD with your printer and can be downloaded from 
http://www.hp.com/go/Z5200ps/manuals/. A printed
document of introductory information is also supplied with your printer.
Using this guide
Using your printer is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
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							Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
●
Installing the software on page 9
●
Personalizing the printer on page 18
●
Paper handling on page 24
●
Printing on page 43
●
Color management on page 59
●
Retrieving printer usage information on page 102
●
Handling ink cartridges and printheads on page 105
●
Maintaining the printer on page 115
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following
topics.
●
Troubleshooting paper issues on page 132
●
Troubleshooting print-quality issues on page 141
●
Troubleshooting ink cartridge and printhead issues on page 158
●
Troubleshooting general printer issues on page 167
●
Front-panel error messages on page 173
Accessories, support and specifications
These chapters, Accessories on page 123, HP Customer Care on page 175 and Printer
specifications on page 179, contain reference information, including customer care, the printer
specifications and part numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 183 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING!Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION:Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the product.
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							The printers main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 1118 mm
(44 in) wide. Some major features of the printer are shown below:
●Print resolution of up to 2400 × 1200 optimized dpi
●The HP Utility, see 
Access the HP Utility on page 20, provides an easy-to-use interface
including:
◦A single-point for color control
◦Import, creation and management of paper presets
◦Job management, see 
Job queue management on page 97
◦Calibration of printer and display
◦Access to the online HP Knowledge Center
●Accurate and consistent color reproduction with automatic color calibration and profiling
●Eight-ink system providing a wide color range on matte fine art papers and glossy photo papers
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for
color accuracy in pre-press applications
●Economode for printing economically
●Embedded Spectrophotometer for consistent and accurate color, even with paper and
environment changes, and easy creation of paper presets, see 
HP Embedded
Spectrophotometer on page 64
●High productivity features such as multi-file job submitting, job previewing, queueing and nesting
using the HP Utility, see 
Access the HP Utility on page 20, or the printers Embedded Web
Server, see 
Access the Embedded Web Server on page 20
●Ink and paper usage information available from the Web from the Embedded Web Server, see
Access the Embedded Web Server on page 20
●Paper flexibility and automatic easy load, see 
Paper handling on page 24, with information and
paper presets accessible from the front panel and the HP Utility
The printers main components
The following front and rear views of the printer illustrate the main components.
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							Front view
1.Ink cartridge
2.Ink cartridge slots
3.Blue lever
4.Transparent window
5.Front panel
6.Printhead carriage
7.Printhead
8.Output tray
9.Paper alignment lines
10.Basket
Rear view
1.Spindle
2.Spindle holders
3.Document holder
4.Sockets for communication cables and optional accessories
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							5.Hard power switch
6.Power cord plug in
7.Paper feeder
The front panel
Your printers front panel is located on the front of the printer, in the center. It has the following
important functions:
●Assists you in troubleshooting issues
●Is used to perform certain procedures, such as cutting and unloading paper
●Displays helpful animations to guide you through procedures
●Displays up-to-date information about the status of the printer, such as the ink cartridges, the
printheads, the paper and the print jobs
●Displays warning and error messages, when appropriate, along with audio alerts to call attention
to a warning or message
●Can be used to change the values of printer settings and thus change the operation of the
printer. However, settings in the front panel are overridden by settings in the printer drivers, see
Installing the software on page 9.
The front panel has the following components:
1.Direct access keys:
●First key: View ink levels, see 
Check ink cartridge status on page 106
●Second key: View loaded paper, see 
View information about the paper on page 36
●Third key: Unload paper, see 
Unload a roll on page 31 and Unload a single sheet
on page 35
●Fourth key: Form feed and cut, see 
Feed and cut the paper on page 42
2.Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it displays the status screen.
3.OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4.Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5.Down key - To go down in a menu or option, or to decrease a value, for example when
configuring the front-panel display contrast or the IP address.
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							6.Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7.Cancel key - To abort a procedure or interaction.
8.Power key - To turn the printer off or on, it also has a light to indicate the printers status. If the
power key light is off the device is off. If the power key light is blinking green, the device is
starting up. If the power key light is green on, the device is on. If the power key light is amber on,
the device is in standby. If the power key light is blinking amber, the device needs attention.
9.LED light - Indicates the printers status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing
amber, the printer needs attention.
10.Front-panel display - Displays errors, warnings and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
●The PCL3 raster printer driver
●The PostScript printer driver
●The HP Utility, see 
Access the HP Utility on page 20, allows you to:
◦Manage the printer including color with the HP Color Center
◦Manage the job queue, see 
Job queue management on page 97
◦View the status of the ink cartridges, the printheads and the paper
◦View job accounting information, see 
Retrieving printer usage information on page 102
◦Update the printers firmware, see 
Update the firmware on page 121
◦Access the HP Knowledge Center
◦Change various printer settings (in the Settings tab)
◦Perform calibrations and troubleshooting
●The Embedded Web Server runs in the printer and enables you to use a Web browser on any
computer to check ink levels and printer status, see 
Access the Embedded Web Server
on page 20
The printers internal prints
The internal prints give various kinds of information about your printer. They can be requested from
the front panel without using a computer.
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							Before requesting any internal print, make sure that paper is loaded (roll or sheet), and that the front
panel displays the Ready message. The loaded paper should be at least A3 landscape—420 mm
(16.53 in) wide—otherwise the print may be clipped.
To print any internal print, select the Internal Prints menu icon 
, then select the internal print you
want. The following internal prints are available.
●Demo prints: show some of the capabilities of the printer
◦Print black and white photo
◦Print color photo
◦Print color design demo
◦Print GIS map
NOTE:Demo prints are printed the same size as the loaded paper.
●Menu map: shows details of all the front-panel display menus
●Configuration: shows all the current front-panel display settings
●Usage report: shows estimates of the total number of prints, number of prints by paper type,
number of prints by print-quality option and total amount of ink used per color (the accuracy of
these estimates is not guaranteed)
●Service information: provides information needed by service engineers
●PostScript font list: shows PostScript fonts available
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							2 Installing the software
●Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
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							Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Gigabit Ethernet Very fast; varies
according to network
trafficLong: 100 m (328 ft) Requires extra equipment (switches)
Jetdirect print server
(optional accessory)Moderate; varies
according to network
trafficLong: 100 m (328 ft) Requires extra equipment (switches)
Provides additional features
See 
http://www.hp.com/go/jetdirect/ for
more details
USB 2.0 Very fast Short: 5 m (16 ft)
NOTE:The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches and cables. If any one of these
components cannot operate at high speed, you will have a low-speed connection. The speed of your
network connection can also be affected by the total amount of traffic from other devices on the
network.
Connect to a network (Windows)
Before you begin, check your equipment:
●The printer should be set up and on.
●The Ethernet hub or router should be on and functioning correctly.
●All computers on the network should be on and connected to the network.
●The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer:
1.Make a note of the IP address from the status screen on the printers front panel (192.168.1.1 in
this example):
2.Insert the HP Start-up Kit CD into your computer. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3.Click Software Installation.
4.Click Express Network Install. The PCL3 printer driver and the HP Utility will be installed.
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Software installation