HP Designjet Z3200ps 44 in User Manual
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HP Designjet Z3200ps Photo Printer Using your printer
Legal notices © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. USB 2.0 high-speed certified.Trademarks Adobe®, Acrobat®, Adobe Photoshop® and Adobe® PostScript® 3™ are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Energy Star® is a U.S. registered mark of the United States Environmental Protection Agency. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE® is Pantone, Inc.s check- standard trademark for color.
Table of contents 1 Introduction Safety precautions ................................................................................................................................ 2 HP Start-Up Kit ..................................................................................................................................... 2 Your printers documentation ............................................................................................................... 2 Using this guide .................................................................................................................................... 2 Introduction .......................................................................................................................... 2 Use and maintenance .......................................................................................................... 3 Troubleshooting ................................................................................................................... 3 Accessories, support and specifications .............................................................................. 3 Glossary ............................................................................................................................... 3 Index .................................................................................................................................... 3 Warnings and Cautions ....................................................................................................... 3 The printers main features ................................................................................................................... 4 The printers main components ............................................................................................................ 4 Front view ............................................................................................................................ 5 Rear view ............................................................................................................................. 5 The front panel ..................................................................................................................................... 6 Printer software .................................................................................................................................... 7 The printers internal prints ................................................................................................................... 7 2 Installing the software Choose which connection method to use ........................................................................................... 10 Connect to a network (Windows) ....................................................................................................... 10 Connect directly to a computer (Windows) ......................................................................................... 11 Printer sharing considerations ........................................................................................... 12 Uninstall the printer software (Windows) ............................................................................................ 12 Connect to a network (Mac OS) ......................................................................................................... 12 Bonjour/Rendezvous connection ....................................................................................... 12 TCP/IP connection ............................................................................................................. 14 Connect directly to a computer (Mac OS) .......................................................................................... 15 Sharing the printer ............................................................................................................. 16 Uninstall the printer software (Mac OS) ............................................................................................. 16 3 Personalizing the printer Turn the printer on and off .................................................................................................................. 19 Change the language of the front-panel display ................................................................................. 19 Access the HP Printer Utility .............................................................................................................. 20 ENWWiii
Access the Embedded Web Server ................................................................................................... 20 Change the language of the HP Printer Utility .................................................................................... 21 Change the language of the Embedded Web Server ......................................................................... 21 Password-protect the Embedded Web Server ................................................................................... 21 Set the date and time ......................................................................................................................... 22 Change the sleep mode setting .......................................................................................................... 22 Turn the buzzer on and off ................................................................................................................. 22 Change the front-panel display contrast ............................................................................................. 22 Change the units of measurement ..................................................................................................... 22 Configure network settings ................................................................................................................. 23 Change the graphic language setting ................................................................................................. 23 4 Paper handling General advice ................................................................................................................................... 26 Load a roll onto the spindle ................................................................................................................ 26 Load a roll into the printer ................................................................................................................... 28 Easy loading procedure ..................................................................................................... 29 Paper menu procedure ...................................................................................................... 31 Unload a roll ....................................................................................................................................... 32 Unload paper key procedure with paper on the roll ........................................................... 32 Paper menu procedure with paper on the roll .................................................................... 32 Roll out of paper procedure ............................................................................................... 33 Load a single sheet ............................................................................................................................ 33 Easy loading procedure ..................................................................................................... 33 Paper menu procedure ...................................................................................................... 35 Unload a single sheet ......................................................................................................................... 36 Unload paper key procedure ............................................................................................. 36 Paper menu procedure ...................................................................................................... 37 View information about the paper ....................................................................................................... 37 Paper presets ..................................................................................................................................... 38 To install a downloaded paper preset ................................................................................ 38 To create your own paper preset ....................................................................................... 39 Advanced paper preset creation ........................................................................................ 40 Print on loaded paper ......................................................................................................................... 42 Move the paper .................................................................................................................................. 42 Maintain the paper .............................................................................................................................. 42 Change the drying time ...................................................................................................................... 43 Turn the automatic cutter on and off .................................................................................................. 43 Feed and cut the paper ...................................................................................................................... 43 5 Printing Create a print job ................................................................................................................................ 46 Using the Embedded Web Server to print files .................................................................. 46 Printing stored jobs ............................................................................................................ 47 Select print quality .............................................................................................................................. 47 Select paper size ................................................................................................................................ 48 ivENWW
Custom paper sizes ........................................................................................................... 48 Select margins options ....................................................................................................................... 49 Print with shortcuts ............................................................................................................................. 49 Rescale a print ................................................................................................................................... 50 Preview a print .................................................................................................................................... 51 Print a draft ......................................................................................................................................... 53 High-quality printing ............................................................................................................................ 54 If you have a high-resolution image ................................................................................... 54 If you have printhead problems ......................................................................................... 54 If you are printing on photo paper ...................................................................................... 55 If you are printing on satin photo paper ............................................................................. 55 Print 16-bit color images ..................................................................................................................... 55 Print in gray shades ............................................................................................................................ 56 Print with no margins .......................................................................................................................... 56 Rotate an image ................................................................................................................................. 57 Autorotate .......................................................................................................................... 58 Print with crop lines ............................................................................................................................ 58 Print on sheet paper ........................................................................................................................... 58 Use paper economically ..................................................................................................................... 59 Nest jobs to save roll paper ................................................................................................................ 59 When does the printer try to nest pages? .......................................................................... 60 What pages can be nested? .............................................................................................. 60 Which pages qualify for nesting? ....................................................................................... 60 How long does the printer wait for another file? ................................................................ 60 Use ink economically .......................................................................................................................... 61 6 Color management What is color? ..................................................................................................................................... 63 The problem: color in the computer world .......................................................................................... 63 The solution: color management ........................................................................................................ 65 Color and your printer ......................................................................................................................... 67 HP Embedded Spectrophotometer .................................................................................... 67 A summary of the color management process ................................................................................... 68 Color calibration ................................................................................................................................. 69 Check calibration status ..................................................................................................... 69 Calibrate ............................................................................................................................ 69 Calibration from Photoshop ............................................................................................... 70 Color profiling ..................................................................................................................................... 70 Create your own profile ...................................................................................................... 71 Color measurement ........................................................................................................... 72 Profile your monitor ............................................................................................................ 73 Color management options ................................................................................................................ 73 Color management example with Photoshop .................................................................... 74 Synchronized color management with Photoshop ............................................................. 74 Perform black point compensation ..................................................................................................... 74 Set the rendering intent ...................................................................................................................... 75 Color emulation .................................................................................................................................. 75 ENWWv
CMYK color emulation ....................................................................................................... 76 RGB color emulation .......................................................................................................... 77 HP Professional PANTONE Emulation .............................................................................................. 77 Color adjustment options .................................................................................................................... 78 Printing in color .................................................................................................................. 79 Printing in grayscale .......................................................................................................... 79 Color management scenarios ............................................................................................................ 80 Print a color photo for an exhibition (Photoshop, PS driver) .............................................. 80 Print a color photo for an exhibition (Photoshop, PCL3 driver) .......................................... 83 Print a black-and-white photo for an exhibition (Photoshop, PS driver) ............................ 85 Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver) ........................ 89 Print a digital album (Aperture, PS driver) ......................................................................... 92 Print a digital album (Aperture, PCL3 driver) ..................................................................... 95 Proof the output on the monitor (InDesign, PS driver) ....................................................... 97 Proof the output on the printer (QuarkXPress, PS driver) ............................................... 100 7 Job queue management Embedded Web Server job queue page .......................................................................................... 105 Job preview ...................................................................................................................................... 105 Turn off the job queue ...................................................................................................................... 106 Select when to print a job in the queue ............................................................................................ 106 Identify a job in the queue ................................................................................................................ 106 Prioritize a job in the queue .............................................................................................................. 107 Delete a job from the queue ............................................................................................................. 107 Reprint or copy a job in the queue ................................................................................................... 107 Job status messages ........................................................................................................................ 107 Remove a hold ................................................................................................................. 108 8 Retrieving printer usage information Get printer accounting information ................................................................................................... 110 Check printer usage statistics .......................................................................................................... 110 Printer statistics with the HP Printer Utility ....................................................................... 110 Printer statistics with the Embedded Web Server ............................................................ 110 Check ink and paper usage for a job ................................................................................................ 110 Ink and paper statistics with the HP Printer Utility ........................................................... 110 Printer statistics with the Embedded Web Server ............................................................ 111 Cost accounting ................................................................................................................................ 111 Request accounting data by E-mail .................................................................................................. 111 9 Handling ink cartridges and printheads About the ink cartridges .................................................................................................................... 113 Check ink cartridge status ................................................................................................................ 113 Ink menu procedure ......................................................................................................... 113 HP Printer Utility procedures ........................................................................................... 113 Remove an ink cartridge .................................................................................................................. 113 Insert an ink cartridge ....................................................................................................................... 115 viENWW
About the printheads ........................................................................................................................ 116 Check printhead status ..................................................................................................................... 117 Remove a printhead ......................................................................................................................... 117 Insert a printhead ............................................................................................................................. 119 10 Maintaining the printer Check printer status ......................................................................................................................... 124 Clean the exterior of the printer ........................................................................................................ 124 Replace the cutter ............................................................................................................................ 124 Maintain the ink cartridges ............................................................................................................... 128 Move or store the printer .................................................................................................................. 128 Update the firmware ......................................................................................................................... 129 Update the software ......................................................................................................................... 130 Change the battery ........................................................................................................................... 130 Printer maintenance kits ................................................................................................................... 130 Secure Disk Erase ............................................................................................................................ 130 11 Accessories How to order supplies and accessories ............................................................................................ 133 Order ink supplies ............................................................................................................ 133 Order paper ..................................................................................................................... 134 Non-recommended paper types ...................................................................... 139 Order accessories ............................................................................................................ 139 Introduction to the accessories ......................................................................................................... 139 Stand ............................................................................................................................... 139 12 Troubleshooting paper issues The paper cannot be loaded successfully ........................................................................................ 142 Unsuccessful roll load ...................................................................................................... 142 Unsuccessful sheet load .................................................................................................. 142 Paper loading error messages ......................................................................................... 143 The paper type is not in the driver .................................................................................................... 143 Black ink is easily removed when touched ...................................................................... 144 After printing, the paper has wrinkles or there is too much ink ........................................ 144 The paper has jammed .................................................................................................................... 145 Prints do not fall neatly into the basket ............................................................................................. 147 The sheet stays in the printer when the print has been completed .................................................. 147 The paper is cut when the print has been completed ....................................................................... 147 The cutter does not cut well ............................................................................................................. 147 The roll is loose on the spindle ......................................................................................................... 148 A strip stays on the output tray and generates jams ........................................................................ 148 Recalibrate the paper advance ........................................................................................................ 148 Recalibrating the paper advance procedure .................................................................... 149 Return to default calibration ............................................................................................. 149 13 Troubleshooting print-quality issues ENWWvii
General advice ................................................................................................................................. 151 Print quality troubleshooting wizard .................................................................................................. 151 Horizontal lines across the image (banding) .................................................................................... 152 The whole image is blurry or grainy ................................................................................................. 153 The paper is not flat .......................................................................................................................... 153 The print is scuffed or scratched ...................................................................................................... 154 Ink marks on the paper ..................................................................................................................... 154 Horizontal smears on the front of coated paper ............................................................... 154 Ink marks on the back of the paper ................................................................................. 155 Vertical dotted or dashed lines on the print ...................................................................................... 155 Vertical continuous lines on the print ................................................................................................ 156 Black ink comes off when you touch the print .................................................................................. 156 Edges of objects are stepped or not sharp ....................................................................................... 156 Edges of objects are darker than expected ...................................................................................... 157 Bronzing ........................................................................................................................................... 157 Horizontal lines at the end of a cut sheet print ................................................................................. 157 Vertical lines of different colors ........................................................................................................ 157 White spots on the print .................................................................................................................... 158 Colors are inaccurate ....................................................................................................................... 158 Color accuracy using EPS or PDF images in page layout applications ........................... 158 The image is incomplete (clipped at the bottom) .............................................................................. 159 The image is clipped ........................................................................................................................ 159 Some objects are missing from the printed image ........................................................................... 160 Lines are too thick, too thin or missing ............................................................................................. 160 Lines appear stepped or jagged ....................................................................................................... 161 Lines print double or in the wrong colors .......................................................................................... 161 Lines are discontinuous .................................................................................................................... 162 Lines are blurred .............................................................................................................................. 163 The Image Diagnostics Print ............................................................................................................ 163 Corrective action .............................................................................................................. 165 If you still have a problem ................................................................................................................. 166 14 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge .......................................................................................................... 168 Ink cartridge status messages .......................................................................................................... 168 Cannot insert a printhead ................................................................................................................. 168 The front-panel display recommends reseating or replacing a printhead ........................................ 169 Clean the printheads ........................................................................................................................ 169 Clean the printhead drop detector .................................................................................................... 170 Align the printheads .......................................................................................................................... 172 Reinsert printheads procedure ........................................................................................ 173 Image Quality Maintenance menu procedure .................................................................. 173 Scanning errors during alignment .................................................................................... 174 Printhead status messages .............................................................................................................. 174 15 Troubleshooting general printer issues viiiENWW
The printer does not print ................................................................................................................. 176 The printer seems slow .................................................................................................................... 176 Communication failures between computer and printer ................................................................... 177 Cannot access the HP Printer Utility ................................................................................................ 177 Some Color Center options are unavailable ..................................................................................... 177 Cannot access the Embedded Web Server ..................................................................................... 178 Automatic file system check ............................................................................................................. 178 No output when printing from Microsoft Visio 2003 .......................................................................... 179 Unavailable driver features when printing from QuarkXPress ......................................................... 179 Printer alerts ..................................................................................................................................... 179 16 Front-panel error messages 17 HP Customer Care Introduction ....................................................................................................................................... 184 HP Professional Graphics Services ................................................................................................. 184 Knowledge Center ........................................................................................................... 184 HP Start-Up Kit ................................................................................................................ 184 HP Care Packs and Warranty Extensions ....................................................................... 184 HP Installation .................................................................................................................. 185 HP Proactive Support ....................................................................................................................... 185 Contact HP Support ......................................................................................................................... 185 Telephone number ........................................................................................................... 186 18 Printer specifications Functional specifications .................................................................................................................. 188 Physical specifications ..................................................................................................................... 189 Memory specifications ...................................................................................................................... 189 Power specifications ......................................................................................................................... 189 Ecological specifications .................................................................................................................. 189 Environmental specifications ............................................................................................................ 190 Acoustic specifications ..................................................................................................................... 190 Glossary ........................................................................................................................................................... 191 Index ................................................................................................................................................................. 193 ENWWix