HP Designjet Z3200ps 44 in User Manual

16 Front-panel error messages
Occasionally you may see one of the following messages appear on the front-panel display. If so, please
follow the advice in the Recommendation column.
If you see an error message that does not appear here, and you feel in doubt about the correct response,
contact HP Support. See 
Contact HP Support on page 185.
Table 16-1  Text messages
MessageRecommendation
[Color] cartridge has expiredReplace the cartridge. See Handling ink cartridges andprintheads on page 112.
[Color]...

MessageRecommendation
Replace [color] cartridgeReplace the cartridge. See Handling ink cartridges and
printheads on page 112.
Reseat [color] cartridgeRemove and reinsert the same cartridge. See Handling inkcartridges and printheads on page 112.
Update: failed. Invalid file Make sure that you have selected the correct firmware update
file. Then try again to perform the update.
Table 16-2  Numerical error codes
Error codeRecommendation
52:01The printer needs internal cleaning. See Clean the printhead drop...

17 HP Customer Care
●Introduction
●
HP Professional Graphics Services
●
HP Proactive Support
●
Contact HP Support
ENWW183
HP Customer Care
 

Introduction
HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,
providing comprehensive, proven support expertise and new technologies to give you unique end-to-
end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair
and exchange services, phone and Web support, software updates and self-maintenance services. To
find out more about HP Customer Care, please visit us at:
http://www.hp.com/go/graphic-arts/
or call...

They include remote support. On-site service is also provided if necessary, with two alternative
response-time options.
●Next business day
●Same business day, within four hours (may not be available in all countries)
For more information on HP Care Packs, please visit 
http://www.hp.com/go/lookuptool/.
HP Installation
The HP Installation service unpacks, sets up and connects the printer for you.
This is one of the HP Care Pack services; for more information, please visit 
http://www.hp.com/go/...

●If you have installed third-party software drivers and RIPs, see their documentation.
●If you call one of the Hewlett-Packard offices, please have the following information available to
help us answer your questions more quickly:
◦The printer you are using (the product number and the serial number, found on the label at
the back of the printer)
◦If there is an error code on the front panel, note it down; see 
Front-panel error messages
on page 181
◦
The printers Service ID: at the front panel, select...

18 Printer specifications
●Functional specifications
●
Physical specifications
●
Memory specifications
●
Power specifications
●
Ecological specifications
●
Environmental specifications
●
Acoustic specifications
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Specifications
 

Functional specifications
Table 18-1  HP 70 ink supplies
PrintheadsTwo inks in each printhead: gloss enhancer and gray, blue and
green, magenta and yellow, light magenta and light cyan,
photo black and light gray, and matte black and red
Ink  cartridges Cartridges containing 130 ml of ink: gloss enhancer, gray, blue,
green, magenta, yellow, light magenta, light cyan, photo black,
light gray, matte black and red
Table 18-2  Paper sizes
MinimumMaximum
Roll width11 inches (279 mm)24-inch printer: 24 inches...

NOTE:Printing without margins is possible with glossy and satin paper types.
Table 18-5  Mechanical accuracy 
±0.2% of the specified vector length or ±0.3 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/A0 printing
material in Best or Normal mode with HP Matte Film roll feed.
Table 18-6  Graphic languages supported
HP Designjet Z3200ps Photo Printer HP-PCL3 GUI, CALS/G4, PostScript
Table 18-7  Operating systems supported
Apple Mac OS X10.4 and later versions
Microsoft Windows XP...

For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search
for “ecological specifications”.
Environmental specifications
Table 18-11  Printer environmental specifications
Temperature rangeHumidity range
Operating for optimal print-quality22°C to 26°C (72°F to 79°F)30% to 60%
Operating for standard printing15°C to 35°C (59°F to 95°F)20% to 80%
Printer without consumables5°C to 40°C (41°F to 104°F)
Non-operating packed consumables and
printer:-40°C to 60°C...