HP Designjet Z3200ps 44 in User Manual

3.If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics
Print on page 163.
4.Try aligning the printheads. See 
Align the printheads on page 172. After alignment, you may wish
to reprint your job in case the problem has been solved.
5.Go to the front panel and press the View loaded paper key to see the paper advance calibration
status. If the status is RECOMMENDED, you should perform paper advance calibration: see
Recalibrate the paper advance on page 148.
If the...

●The borders of colored blocks are wrongly colored.
To correct this kind of problem:
1.Reseat the printheads by removing them and then reinserting them. See 
Remove a printhead
on page 117 and Insert a printhead on page 119.
2.Align the printheads. See 
Align the printheads on page 172.
Lines are discontinuous
If your lines are broken in the following way:
1.Check that you are using appropriate print-quality settings. See Printing on page 45.
2.Reseat the printheads by removing them and then reinserting...

Lines are blurred
Humidity can cause ink to soak into the paper, making the lines blurred and fuzzy. Try the following:
1.Check that your environmental conditions (temperature, humidity) are suitable for high-quality
printing. See 
Environmental specifications on page 190.
2.Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. To check on the front panel, use the View loaded paper key.
3.Try changing to a heavier paper type, such as HP...

The print is divided into two parts, both of which test printhead performance.
●Part 1 (top) consists of rectangles of pure colors, one for each printhead. This part represents the
print quality that you will get from each color.
●Part 2 (bottom) consists of small dashes, one for each nozzle on each printhead. This part
complements the first, and aims more specifically to detect how many faulty nozzles each printhead
has.
Please look carefully at the print. The names of the colors are shown above the...

If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, the printhead
responsible needs cleaning. However, if the rectangles look solid, do not worry about just a few missing
dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles.
Here is an example of a light gray printhead in a good state:
And here is an example of the same printhead in a bad state:
The gloss enhancer (E) cannot be seen when printed on its own, because it...

3.If the problem remains, consider cleaning your printheads manually (see Clean the printheads
on page 169). You could also try reprinting your current print job, in case it now prints satisfactorily.
4.If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you
when this is necessary, but it may be worth trying even if the printer has not suggested it. See
Clean the printhead drop detector on page 170.
5.If the problem still remains, replace any persistently...

14 Troubleshooting ink cartridge and
printhead issues
●Cannot insert an ink cartridge
●
Ink cartridge status messages
●
Cannot insert a printhead
●
The front-panel display recommends reseating or replacing a printhead
●
Clean the printheads
●
Clean the printhead drop detector
●
Align the printheads
●
Printhead status messages
ENWW167
Ink system issues
 

Cannot insert an ink cartridge
1.Check that you have the correct type of cartridge (model number).
2.Check that the colored label on the cartridge is the same color as the label on the slot.
3.Check that the cartridge is correctly oriented, with the letter or letters marking the cartridge label
right-side up and readable.
CAUTION:Never clean inside the ink cartridge slots.
Ink cartridge status messages
These are the possible ink cartridge status messages:
●OK: The cartridge is working normally, with no...

The front-panel display recommends reseating or
replacing a printhead
1.From the front panel, turn the power off then on.
2.Check the front-panel display message, if it shows the ready message, the printer is ready to print.
If the problem remains continue with the next step.
3.Remove the printhead, see 
Remove a printhead on page 117.
4.Clean the electrical connections on the backside of the printhead with a lint-free cloth. You can
carefully use de-ionized or distilled water if moisture is needed to...

Clean the printhead drop detector
The printhead drop detector is a sensor that detects which nozzles on the printheads are not printing in
order to substitute them for good printing nozzles. If particles, such as fibers, hair or paper pieces, block
the sensor print-quality is affected.
When the front panel displays a warning message that the clean process is needed, you are
recommended to clean the printhead drop detector. If you do not clean the printhead drop detector
immediately, the printer continues...