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HP Designjet Z3200ps 44 in User Manual

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Page 181

2.To avoid an electric shock, switch the printer off and unplugged it.
3.Open the transparent window.
4.Find the printhead drop detector beside the stored printhead carriage.
5.Remove any debris blocking the printhead drop detector.
ENWW Clean the printhead drop detector 171Ink system issues
 

Page 182

6.With a dry lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris.
7.Close the window.
8.Plug in and switch on the printer.
9.Power the printer on at the front panel.
Align the printheads
Precise alignment between printheads is essential for accurate colors, smooth color transitions and
sharp edges in graphical elements. Your printer has an automatic printhead alignment process which
runs whenever a printhead has been accessed or replaced.
In cases where the paper has...

Page 183

NOTE:If the paper has jammed, it is recommended that you reinsert the printheads and initiate the
realignment procedure with the Image Quality Maintenance menu 
.
TIP:Photo paper is recommended for the best quality; plain, bond and thin coated papers provide
acceptable but marginal results.
Do not use transparent or semi-transparent paper to align the printheads.
Reinsert printheads procedure
1.If the realignment process is running and the wrong paper is loaded, press the Cancel key on the
front panel....

Page 184

3.If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.
Ensure the transparent window is closed, as a strong light source near the printer during printhead
realignment can affect alignment.
4.The process takes about six minutes. Wait until the front-panel display shows the process complete
before using the printer.
Scanning errors during alignment
If the alignment process fails, a Scanning problems message appears on the front panel. This means
that the...

Page 185

15 Troubleshooting general printer issues
●The printer does not print
●
The printer seems slow
●
Communication failures between computer and printer
●
Cannot access the HP Printer Utility
●
Some Color Center options are unavailable
●
Cannot access the Embedded Web Server
●
Automatic file system check
●
No output when printing from Microsoft Visio 2003
●
Unavailable driver features when printing from QuarkXPress
●
Printer alerts
ENWW175
General printer issues
 

Page 186

The printer does not print
If all is in order (paper loaded, all ink components installed and no file errors), there are still reasons
why a file you have sent from your computer may not start printing when expected:
●You may have an electrical power problem. If there is no activity at all from the printer, and the front
panel does not respond, check that the power cable is connected correctly and that there is power
available at the socket.
●You may be experiencing unusual electromagnetic phenomena,...

Page 187

Communication failures between computer and printer
Some symptoms are:
●The front-panel display does not show the Receiving message when you have sent an image to
the printer.
●Your computer displays an error message when you are trying to print.
●Your computer or printer hangs (stays idle), while communication is taking place.
●Your printed output shows random or inexplicable errors (misplaced lines, partial graphics, etc.).
To solve a communication problem:
●Ensure that you have selected the correct...

Page 188

If this is the case, you will see a green circle in the Printer Selector beside the name of your printer. If
you see a green small house, then the printer is correctly configured to print and all options will be
available.
Cannot access the Embedded Web Server
Have you set a password for the Embedded Web Server, and then forgotten the password? If so, go to
the front panel and select the Setup menu icon 
, then Front panel options > Resets > Reset EWS
password. Otherwise, please continue reading this...

Page 189

CAUTION:If you turn the printer off before the file system check has finished, the file system could
be seriously damaged, making the printers hard disk unusable. In any case, the file system check
restarts from the beginning whenever you turn the printer on.
A file system check is scheduled every 90 days, in order to maintain the hard disks file system integrity.
NOTE:When the printer is powered back on, it takes about three minutes to initialize and check and
prepare the printheads. However, it can...

Page 190

There are three different alerts communicators within your printers system.
●Embedded Web Server: The upper-right corner of the EWS screen shows the Printer status. If
there is an alert in the printer, the status shows the alert text. Both the front-panel display and the
EWS show the same alert.
●Driver: The driver shows alerts. The driver warns about job configuration settings that may produce
a problem in the final output. If the printer is not ready to print, it displays a warning.
●HP Printer...
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