HP Designjet T7100 User Manual

Prints do not stack correctly in the bin
●Paper often tends to curl
 near the end of a roll, which can  cause stacking problems. Load a new
roll, or remove prints manu ally as they are completed.
● If you are mixing prints or nesting sets of seve
ral different sizes, you might experience stacking
problems because of the differe nt sizes of paper in the bin.
ENWW Prints do not stack 
correctly in the bin
163
Troubleshoot paper
 

17 Troubleshoot ink-system issues
●Cannot insert an ink cartridge
●
Cannot insert a printhead
●
Cannot insert the maintenance cartridge
●
Front panel recommends reseatin g or replacing a printhead
164 Chapter 17   Troubleshoot ink-system issues ENWW
Troubleshoot ink
 

Cannot insert an ink cartridge
1.Check that you have the correct type of cartridge (model number).
2. Check that the colored label on the cartridge 
is the same color as the label on the slot.
3. Check that the cartridge is corre
ctly oriented, the arrow on the front of the ink cartridge should
face upwards.
CAUTION: Never clean inside the ink cartridge slots.
Cannot insert a printhead
1.Check that you have the correct type of printhead (model number).
2. Check that you have removed the pr
otective caps...

18 Troubleshoot stacker issues
●Paper scrolling
●
The trailing edge of the paper curling up
●
The paper is not completely ejected
●
The front panel displays that the stacker is disconnected
166 Chapter 18   Troubleshoot stacker issues ENWW
Troubleshoot stacker
 

Paper scrolling
When printing in Fast mode with highly curled paper, the paper may scroll when ejected to the stacker
tray. To avoid this problem, you ar e recommended to switch to Normal  mode or use a paper roll with a
76.2-mm (3-in) core.
The trailing edge of the paper curling up
Use the  Optimize for images  setting: see Select print quality on page 79.
The paper is not completely ejected
Check for any obstruction in the paper path, such  as loose objects or other pieces of paper.
ENWW Paper...

The front panel displays that the stacker is
disconnected
If the front panel constantly or intermittently claims that the stacker is disconnected from the printer,
there may be a problem with the heig ht of the stacker. Use the following procedure to adjust the height
of the stacker.
1. Using an hexagonal wrench, loosen
 the upper hexagonal nut on both of the stackers wheels that
are closest to the printer.
2. Adjust the height of the stacker by rotating the 
lower hexagonal nut clockwise or...

19 Troubleshoot other issues
●The printer is not printing
●
A job has not been printed
●
The software application slows down or stalls while generating the print job
●
The printer seems slow
●
Communication failures betw een computer and printer
●
Cannot access the Embedded Web Server
●
“Out-of-memory” error message
●
The platen rollers squeak
●
Cannot access the HP Utility
●
Print job canceled and purged when held for preview
●
Printer alerts
ENWW 169
Troubleshoot other
 

The printer is not printing
Possible reasons why a file you have sent from your computer is not printing when expected, include
the following:
● A problem with the electrical powe
r might exist. If the printer is not performing and the front panel
does not respond, check that the  power cable is correctly connected  and that the electrical socket
is functioning.
● An unusual electromagnetic phenom
ena may exist, such as strong electromagnetic fields or severe
electrical disturbances. Such occurrences can...

In the Windows HP-GL/2 driver, click the Advanced tab, select Document options  > Printer
features , and then set  Max. Application resolution  to 300.
The printer seems slow
Here are some possible explanations:
●
Did you set the print quality to  Best? Images printed with the  Best print-quality setting require
more time to print.
● Did you specify the correct pape
r type when loading the paper? Check that the paper type that
appears on the front panel matches the  paper that is loaded in the printer.
●...

●Try another interface cable. See Choose which connect
ion method to use on page 13.
● Make sure that the graphic language setting is correctly set.
Cannot access the Embedded Web Server
If you have not done so
 already, please read Access the Embedded Web Server on page 21.
NOTE: If you connect your printer dire ctly to your computer with a USB cable, use the HP Utility.
1.
Go to the front panel and select the  icon.
2. Select Connectivity Menu  > Advanced >  Embedded Web Server  > Allow EWS  > On .
3....