HP DesignJet 9000s User Manual

X: L (left), R (right)
YY: Y, M, C, K, Lm, Lc
Z: error code (1 to 9)
Problem: an ink cartridge error has occurred.
Solution: follow the instructions on the front panel. See How do I... 
Replace an ink cartridge.
X: L (left), R (right)
YY: Y, M, C, K, Lm, Lc
Problem: no ink cartridge is installed.
Solution: follow the instructions on the front panel. See How do I... 
Replace an ink cartridge.
X: L (left), R (right)
Problem: the ink cover is open.
Measure: follow the instructions on the front panel.
X: L...

The ink LED flashes
Problem: ink is running out (warning).
Solution: prepare a new ink cartridge.
Waste ink bottle is not installed
1.The following front panel message is displayed. The waste ink bottle is not installed.
2.Insert a new waste ink bottle into the printer and install the waste ink bottle cover. See Replace thewaste ink bottle.
Waste ink bottle is full
Problem: the waste ink bottle is full.
Solution: follow the instructions on the front panel. See 
Replace the waste ink bottle.
Media crash...

Problem: There is no media loaded in the printer.
Solution: Load media. See How do I... 
Install a media roll in the printer.
Problem: you have set an invalid media size (less than 297 mm wide or 64 inch wide or more).
Solution: set the correct size. See How do I... 
Install a media roll in the printer.
Problem: there is media skew.
Solution: Reload the media (see Loading media). Skew may be caused by ink deposits on the platen.
Check the platen for ink deposits and clean any ink. See How do I... 
Clean...

Problem: the ambient temperature is not within the operating temperature range for the printer.
Solution: use the printer within its operating temperature range (15 °C to 30 °C).
An abnormal sound
If your printer makes an unusual sound, contact HP Support.
114 Chapter 8   The problem is… (troubleshooting topics) ENWW
The problem is…
(troubleshooting topics)
 

9 The problem is print quality
This section explains how to solve print quality problems.
SymptomPossible causeCorrective measure
A blank sheet of media is printed or the
printed image is faded.The printer did not receive data.Check print data.
The environment conditions do not
meet the printer specifications.Use the printer in the specified
environmental conditions (temperature
and humidity).
Media settings are incorrect.Check the media settings.
Parts of a drawing are missing or the
print is...

SymptomPossible causeCorrective measure
Poor print quality cannot be improved
even when the cleaning is performed.The cap or wiper is stained.Check for stains on the cap and wiper.
If they are stained, clean them.
There is banding on new mediaThe printer requires calibration for the
new media.Adjust the printer settings for the new
media. See How do I...
There is banding on media that has
been calibrated and did not give
banding before.If one of the following is true, try the
corresponding solution and...

10 Tell me about… (basic knowledge
topics)
This chapter provides necessary information to operate the printer. Familiarize yourself with the basics
of the printer before reading the rest of this Guide.
●Operating conditions
●The power supply
●Front panel messages and printer state
ENWW117
Tell me about… (basic
knowledge topics)
 

Operating conditions
This section describes the operating conditions for the printer.
Installation space
Make sure that there is sufficient space around the printer for the replacement of frequently used parts,
for printing output, and for ventilation. In addition, leave the maintenance space indicated below for
service repairs.
A. 1 m
B. 0.4 m
Environmental conditions
Operating temperature and humidity levels
The printer should be used within the temperature and humidity levels shown below.
Temperature:...

Places where the printer must not be installed
Do not install the printer in places that are:
●In direct sunlight
●Subject to vibration
●Excessively dusty
●Subject to extreme changes in temperature or humidity conditions
●Near an air conditioner or a heater
●Places where the printer may get wet
●Subject to direct air circulation from vents
●Near a diazo copier that may generate ammonia gas
●Poorly ventilated
The power supply
Power
The power of the printer and the power of the heater are separate.
The...

2. Power socket
3. Power on/off key
The printer is turned on by turning the printer switch on.
Afterwards, turn the printer on or off using the on/off switch on the front panel.
The heater has a power switch at the rear as follows.
1. Heater switch
2. 100/200 V alternation switch
3. Power socket
Dryer
The optional dryer dries the output media.
Exhaust attachment
The exhaust attachment allows for the attachment of exhaust hoses to the printer.
Front panel messages and printer state
This section describes...