HP Color LaserJet CP3505dn User Manual

Control panel messageDescriptionRecommended action
Clearing paper pathThe printer jammed or detected misplaced
media. The printer is attempting to eject these
pages automatically.No action necessary.
CLOSE TOP COVER AND FRONT DOORThe top cover and front door need to be
closed.Close the top cover and front door.
CODE CRC ERRORAn error has occurred during a firmware
upgrade.1.Reinstall the firmware.
2. If the problem persists, contact
HP Support.
COLOR RFU FAILEDAn error has occurred during a firmware...

Control panel messageDescriptionRecommended action
INFLATE FAILUREAn error has occurred during a firmware
upgrade.1.Reinstall the firmware.
2. If the problem persists, contact
HP Support.
InitializingThis message appears when the printer is
turned on and begins initialization.No action necessary.
Initializing permanent storageThis message appears when the printer is
turned on to show that permanent storage is
being initialized.No action necessary.
INSERT OR CLOSE TRAY XXA tray is open and the printer is...

Control panel messageDescriptionRecommended action
DO NOT POWER OFFspecifies a sequence number indicating the
current program being loaded.
MANUALLY FEED  
alternates with
For help press Tray 1 is empty and no other tray is available.Load media into tray 1, and press  to
continue.
Press 
 for help.
or
See 
Configure trays on page 73  for more
information.
MANUALLY FEED  
alternates with
To continue press  Media is in tray 1, but the print job requires a
specific type and size that is not currently...

Control panel messageDescriptionRecommended action
ORDER  CARTRIDGE
alternates with
ReadyThe identified print cartridge is nearing the
end of its useful life. The printer is ready and
will print for the estimated number of pages
indicated.Order the identified print cartridge. Printing
will continue until REPLACE 
CARTRIDGE  appears.
NOTE: Estimated pages remaining is
based upon historical page coverage with this
supply.
See 
Supplies and accessories on page 181
for more information.
NOTE: To prevent...

Control panel messageDescriptionRecommended action
Printing... FILE DIRECTORYThe printer is generating the mass storage
directory page. The printer will return to the
Ready state when the page has printed.No action necessary.
Printing... FONT LISTThe printer is generating either the PCL or PS
personality typeface list. The printer will
return to the  Ready state when the page has
printed.No action necessary.
Printing... MENU MAPThe printer is generating the printer menu
map. The printer will return to...

Control panel messageDescriptionRecommended action
RAM DISK FILE SYSTEM IS FULL
alternates with
Ready
To clear press The printer received a PJL file system
command to store something on the file
system, but the file system is full.1.Use HP Web Jetadmin software to
delete files from the RAM disk memory
and try again.
2. To remove this message from the
display, press 
.
RAM DISK IS WRITE PROTECTED
alternates with
Ready
To clear press  The file system is protected and no new files
can be written to it.1.To...

Control panel messageDescriptionRecommended action
See Supplies and accessories on page 181
for more information.
REPLACE SUPPLIES
alternates with
To continue press  More than one supply item is low, and the
REPLACE SUPPLIES  setting in SYSTEM
SETUP  is set to  STOP AT LOW .1.Press  Menu and navigate to the
SUPPLIES STATUS  menu in order to
identify which supplies should be
ordered.
2. Order the supplies.
3. Press 
 to continue printing.
See 
Supplies and accessories on page 181
for more information....

Control panel messageDescriptionRecommended action
SANITIZING DISK X% COMPLETE
alternates with
DO NOT POWER OFFThe memory disk is being sanitized. This
process might take up to an hour. During this
time, no jobs can be printed.Do not turn off the printer. Wait for the
process to complete.
The printer automatically restarts at the end
of the sanitation process.
Setting savedA menu selection has been saved.No action necessary.
SIZE MISMATCH IN TRAY XX
alternates with
ReadyThe tray is loaded with a media...

Control panel messageDescriptionRecommended action
USB ACCESSORY ERRORThe printer has detected too much current on
the USB storage accessory.1.Turn the printer off.
2. Remove the USB storage accessory.
3. Replace the USB storage accessory.
4. Turn the printer on.
USB Storage  initializingThe USB storage device is initializing.No action necessary.
USB Storage  not functionalThe USB storage device is not working.Replace the USB storage device.
USB STORAGE DEVICE FAILURE
alternates with
Ready
To clear...

Common causes of jams
Common causes of jams1
CauseSolution
The media does not meet specifications.Use only media that meets HP specifications. See Supported
paper and print media sizes on page 61.
A component is installed incorrectly.Verify that all print cartridges, the transfer unit, and the fuser
are correctly installed.
You are using media that has already passed through a printer
or copier.Do not use media that has been previously printed on or
copied.
An input tray is loaded incorrectly.Remove any...