HP Color LaserJet CP3505dn User Manual
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Copyright and License © 2007 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CB441-90939 Edition 1, 12/2007 Trademark Credits Adobe® is a trademark of Adobe Systems Incorporated. CorelDRAW™ is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft® is a U.S. registered trademark of the Microsoft Corporation. Windows® and MS Windows®, are U.S. registered trademarks of Microsoft Corp. Netscape Navigator is a U.S. trademark of Netscape Communications Corporation. PANTONE® is Pantone, Incs check- standard trademark for color. PostScript® is a trademark of Adobe Systems Incorporated. UNIX® is a registered trademark of The Open Group. Energy Star® and the Energy Star® logo are U.S. registered marks of the United States Environmental Protection Agency.
Table of contents 1 Printer basics Product comparison ............................................................................................................................. 2 Product features ................................................................................................................................... 3 Product walkaround .............................................................................................................................. 5 2 Control panel Control-panel overview ....................................................................................................................... 10 Control-panel indicator lights ............................................................................................. 11 Display ............................................................................................................................... 11 Control-panel menus .......................................................................................................................... 13 Retrieve Job menu ............................................................................................................................. 14 Information menu ............................................................................................................................... 15 Paper Handling menu ......................................................................................................................... 16 Configure Device menu ...................................................................................................................... 17 Printing sub-menu .............................................................................................................. 17 Print Quality sub-menu ...................................................................................................... 19 System Setup sub-menu ................................................................................................... 20 I/O sub-menu ..................................................................................................................... 23 Resets sub-menu ............................................................................................................... 23 Diagnostics menu ............................................................................................................................... 25 Change control-panel configuration settings ...................................................................................... 26 Tray Behavior menu options .............................................................................................. 26 Set the Use Requested Tray feature ................................................................. 26 Set the Manually Feed Prompt feature ............................................................. 27 Set the PS Defer Media feature ........................................................................ 27 Set the Use Another Tray feature ..................................................................... 27 Set the Size/Type Prompt feature ..................................................................... 27 Set the Duplex Blank Pages feature ................................................................. 28 Set the Display Brightness feature .................................................................... 28 Personality feature ............................................................................................................. 28 Clearable Warnings feature ............................................................................................... 29 Auto Continue feature ........................................................................................................ 29 Replace Supplies feature ................................................................................................... 30 Jam Recovery feature ........................................................................................................ 30 ENWWiii
Language feature ............................................................................................................... 31 Use the printer control panel in shared environments ........................................................................ 32 3 Software for Windows Supported operating systems for Windows ........................................................................................ 34 Supported printer drivers for Windows ............................................................................................... 35 Select the correct printer driver for Windows ..................................................................................... 36 Priority for print settings ...................................................................................................................... 37 Change printer-driver settings for Windows ....................................................................................... 38 Install the Windows software .............................................................................................................. 39 Install Windows software for direct connections ................................................................ 39 Install Windows software for networks ............................................................................... 39 Software installation types for Windows ............................................................................ 40 Remove software for Windows ........................................................................................................... 41 Supported utilities ............................................................................................................................... 42 HP Web Jetadmin .............................................................................................................. 42 Embedded Web server ...................................................................................................... 42 HP Easy Printer Care Software ......................................................................................... 42 Other components and utilities .......................................................................................... 43 Software for other operating systems ................................................................................................. 44 4 Use the product with Macintosh Software for Macintosh ....................................................................................................................... 46 Supported operating systems for Macintosh ..................................................................... 46 Supported printer drivers for Macintosh ............................................................................. 46 Priority for print settings for Macintosh .............................................................................. 46 Change printer-driver settings for Macintosh ..................................................................... 46 Software installation types for Macintosh .......................................................................... 47 Install Macintosh software for direct connections (USB) ................................... 47 Install Macintosh software for networks ............................................................ 47 Remove software from Macintosh operating systems ....................................................... 48 Supported utilities for Macintosh ........................................................................................ 48 Embedded Web server ..................................................................................... 48 Use features in the Macintosh printer driver ....................................................................................... 49 Create and use printing shortcuts in Macintosh ................................................................. 49 Resize documents or print on a custom paper size ........................................................... 49 Print a cover page .............................................................................................................. 49 Use watermarks ................................................................................................................. 50 Print multiple pages on one sheet of paper in Macintosh .................................................. 50 Print on both sides of the page (duplex printing) ............................................................... 51 Set the color options .......................................................................................................... 51 Use the Services menu ...................................................................................................... 52 ivENWW
5 Connectivity USB configuration .............................................................................................................................. 54 Connect the USB cable ..................................................................................................... 54 Network configuration ......................................................................................................................... 55 Connect the network cable ................................................................................................ 55 Configure the network product ........................................................................................... 55 Manually configure TCP/IP parameters from the printer control panel ............. 55 Set the IP address ............................................................................ 55 Set the subnet mask ......................................................................... 56 Set the default gateway .................................................................... 56 Disable network protocols (optional) ................................................................. 57 Disable IPX/SPX ............................................................................... 57 Disable AppleTalk ............................................................................. 57 Disable DLC/LLC .............................................................................. 58 Enhanced I/O (EIO) configuration ..................................................................... 58 HP Jetdirect EIO print servers .......................................................... 58 6 Paper and print media Understand paper and print media use .............................................................................................. 60 Supported paper and print media sizes .............................................................................................. 61 Custom paper sizes ............................................................................................................................ 62 Special paper or print media guidelines ............................................................................................. 63 Load media ......................................................................................................................................... 64 Load tray 1 (multipurpose tray) .......................................................................................... 64 Load paper in tray 1 .......................................................................................... 64 Load envelopes in tray 1 ................................................................................... 66 Load tray 2 ......................................................................................................................... 68 Load tray 3 ......................................................................................................................... 70 Configure trays ................................................................................................................................... 73 Configure the size .............................................................................................................. 73 Configure the type ............................................................................................................. 73 Configure tray 1 for custom paper ..................................................................................... 73 Configure tray 1 for envelopes ........................................................................................... 74 Configure tray 2 or tray 3 for custom paper ....................................................................... 75 Automatic media type sensing (auto sense mode) ............................................................ 76 Tray 1 sensing ................................................................................................... 76 Tray 2 or tray 3 sensing .................................................................................... 77 7 Use product features Sleep Delay and Sleep Mode features ............................................................................................... 80 Set the sleep delay ............................................................................................................ 80 Disable or enable sleep mode ........................................................................................... 80 Manage stored jobs ............................................................................................................................ 81 ENWWv
8 Print tasks Media type and tray loading ............................................................................................................... 84 Access the printer driver ..................................................................................................................... 86 Control print jobs ................................................................................................................................ 87 Source ............................................................................................................................... 87 Type and Size .................................................................................................................... 87 Cancel a print job ............................................................................................................................... 88 Cancel the current print job from the printer control panel ................................................. 88 Cancel the current print job from the software program .................................................... 88 Use different paper and print covers .................................................................................................. 89 Print a blank first page ........................................................................................................................ 90 Use watermarks ................................................................................................................................. 91 Create and use printing shortcuts in Windows ................................................................................... 92 Resize documents .............................................................................................................................. 93 Set a custom paper size from the printer driver ................................................................................. 94 Print on both sides of the paper (duplex printing) ............................................................................... 95 Use automatic duplex printing ........................................................................................... 95 Control-panel settings for automatic 2-sided printing ........................................................ 95 Print on both sides manually .............................................................................................. 96 Options for binding 2-sided printing jobs ........................................................................... 96 Print multiple pages on one sheet of paper in Windows .................................................................... 97 Setting the color options ..................................................................................................................... 98 Using the HP Digital Imaging Options dialog box ............................................................................... 99 Use the Services tab ........................................................................................................................ 100 9 Color Use color .......................................................................................................................................... 102 HP ImageREt ................................................................................................................... 102 Media selection ................................................................................................................ 1 0 2 Color options .................................................................................................................... 102 Standard red-green-blue (sRGB) ..................................................................................... 102 Print in four colors (CMYK) .............................................................................................. 103 CMYK ink-set emulation (PostScript only) ...................................................... 103 Manage color .................................................................................................................................... 104 Print in Grayscale ............................................................................................................ 104 Automatic or manual color adjustment ............................................................................ 104 Manual color options ....................................................................................... 104 Color access and control ................................................................................................. 105 Match colors ..................................................................................................................................... 107 Sample book color matching ........................................................................................... 107 Print color samples .......................................................................................................... 107 10 Manage and maintain viENWW
Information pages ............................................................................................................................. 110 Configure e-mail alerts ..................................................................................................................... 112 Use the embedded Web server ........................................................................................................ 113 Access the embedded Web server by using a network connection ................................ 113 Embedded Web server sections ...................................................................................... 113 Use HP Easy Printer Care Software ................................................................................................ 116 Supported operating systems .......................................................................................... 116 Open HP Easy Printer Care Software ............................................................................. 116 HP Easy Printer Care Software sections ......................................................................... 116 Use the HP Printer Utility for Macintosh ........................................................................................... 118 Open the HP Printer Utility ............................................................................................... 118 HP Printer Utility features ................................................................................................ 118 Manage supplies .............................................................................................................................. 120 Supplies life ..................................................................................................................... 120 Approximate print-cartridge replacement intervals .......................................................... 120 Check the print-cartridge life ............................................................................................ 120 Print-cartridge storage ..................................................................................................... 121 HP print cartridges ........................................................................................................... 121 Non-HP print cartridges ................................................................................................... 121 Print-cartridge authentication ........................................................................................... 122 HP fraud hotline and Web site ......................................................................................... 122 Replace supplies and parts .............................................................................................................. 123 Supply replacement guidelines ........................................................................................ 123 Change print cartridges ................................................................................................... 123 Clean the printer ............................................................................................................................... 126 Clean the printer using the printer control panel .............................................................. 126 Manage memory .............................................................................................................................. 127 Install memory DIMMs ..................................................................................................... 127 Enable memory ................................................................................................................ 130 Verify the DIMM installation ............................................................................................. 130 11 Problem solve Basic troubleshooting checklist ........................................................................................................ 132 Factors that affect printer performance ............................................................................ 132 Control-panel messages .................................................................................................................. 133 Common causes of jams .................................................................................................................. 148 Clear jams ........................................................................................................................................ 149 Jam locations ................................................................................................................... 149 Jam recovery ................................................................................................................... 149 Clear jams from input trays .............................................................................................. 150 Clear jams from inside the product .................................................................................. 153 Clear jams from the duplexer ........................................................................................... 157 Paper-handling problems ................................................................................................................. 160 ENWWvii
Diagnostic test pages ....................................................................................................................... 165 Printer response problems ............................................................................................................... 166 Printer control-panel problems ......................................................................................................... 169 Color-printing problems .................................................................................................................... 170 Incorrect printer output ..................................................................................................................... 172 Printer output problems ................................................................................................... 172 Guidelines for printing with different fonts ........................................................................ 173 Macintosh problems ......................................................................................................................... 174 Software program problems ............................................................................................................. 177 Print-quality troubleshooting ............................................................................................................. 178 Print-quality problems associated with media .................................................................. 178 Overhead transparency defects ....................................................................................... 178 Print-quality problems associated with the environment .................................................. 179 Print quality problems associated with jams .................................................................... 179 Print-quality problems associated with toner buildup inside the printer ........................... 179 Print-quality-troubleshooting pages ................................................................................. 179 Calibrate the printer ......................................................................................................... 180 Appendix A Supplies and accessories Parts and supplies ............................................................................................................................ 182 Ordering by using the embedded Web server .................................................................................. 183 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 186 Customer self repair warranty service .............................................................................................. 187 Limited warranty for print cartridges and image drums .................................................................... 188 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement .................... 189 Customer support ............................................................................................................................. 190 HP maintenance agreements ........................................................................................................... 191 On-site service agreements ............................................................................................. 191 Next-day on-site service .................................................................................. 191 Weekly (volume) on-site service ..................................................................... 191 Extended warranty ........................................................................................................... 191 Repack the printer ............................................................................................................................ 192 Appendix C Printer specifications Physical specifications ..................................................................................................................... 193 Electrical specifications .................................................................................................................... 194 Power-consumption specifications ................................................................................................... 195 Acoustic specifications ..................................................................................................................... 196 Operating-environment specifications .............................................................................................. 197 Appendix D Regulatory information viiiENWW