HP Color LaserJet 3800n User Manual

							B Service and support
ENWW177
 
						

							Hewlett-Packard limited warranty statement
HP PRODUCTDURATION OF LIMITED WARRANTY
HP Color LaserJet 3000, 3000n, 3000dn, 3000dtn, 3600, 3600n,
3600dn, 3800, 3800n, 3800dn, and 3800dtn printers One-year limited warranty
HP warrants to you, the end-
user customer, that HP hardware and accessories will be free  from defects in materials
and workmanship after the date of purchase, for the period  specified above. If HP receives notice of such defects
during the warranty period, HP will, at  its option, either repair or replace products which prove to be defective.
Replacement products may be either new  or equivalent in performance to new.
HP warrants to you that HP software w ill not fail to execute its programming instructions after the date of purchase,
for the period specified above, due to defects in materi al and workmanship when properly installed and used. If
HP receives notice of such  defects during the warranty  period, HP will replace software which does not execute
its programming instructions due to such defects.
HP does not warrant that the  operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warrante d, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent  to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) im proper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP , (c) unauthorized modification or misuse, (d) operation
outside of the published environmental  specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCA L LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTE N OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRAN TIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might
not apply to you. This warranty gives you specific legal ri ghts and you might also have other rights that vary from
country/region to country/region, state to  state, or province to province. HPs limited warranty is valid in any country/
region or locality where HP has a support presence for th is product and where HP has marketed this product. The
level of warranty service you receive ma y vary according to local standards. HP will not alter form, fit or function
of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory
reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REME DIES IN THIS WARRANTY STATEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR  DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR  DATA), OR OTHER DAMAGE, WHET HER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces  do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO TH E SALE OF THIS PRODUCT TO YOU.
178 Appendix B   Service and support ENWW
 
						

							Print cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not appl y to products that (a) have been re filled, refurbished, remanufactured or
tampered with in any way, (b) experience problem s resulting from misuse, improper storage, or
operation outside of the published en vironmental specifications for the printer product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product  to place of purchase (with a written description of
the problem and print samples) or contact HP customer  support. At HPs option, HP will either replace
products that prove to be defectiv e or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY,  AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN  NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CO NSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED  IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN TH IS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT  EXCLUDE, RESTRICT OR MODIFY  AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGH TS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
ENWW Print cartridge limited warranty statement 179
 
						

							HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the standar d warranty. Support services may vary by area.
Check with your local HP dealer to de termine the services available to you.
On-site service agreements
To provide you with the level of support best suit ed to your needs, HP has on-site service agreements
with a selection of response times.
Next-day on-site service
This agreement provides support  by the next working day following a service request. Extended
coverage hours and extended travel beyond HP’s de signated service zones are available on most on-
site agreements (for additional charges).
Weekly (volume) on-site service
This agreement provides scheduled weekly on-site visi ts for organizations with many HP products. This
agreement is designated for sites using 25 or more  workstation products, including printers, plotters,
computers, and disk drives.
Extended warranty
HP SupportPack provides coverage for the HP  hardware product and all HP-supplied internal
components. The hardware maintenance covers a 1  to 3 year period from date of the HP product
purchase. The customer must purchase HP SupportPack within the stated factory warranty. For more
information, contact the HP Customer Care Service and Support group.
180 Appendix B   Service and support ENWW
 
						

							Repacking the printer
If your printer needs to be moved or shipped to another location, perform the following procedure to
repack the printer.
CAUTION Shipping damage as a result of inadequate  packing is the customers responsibility.
The printer must remain upright during shipment.
To repack the printer
CAUTION It is extremely important  to remove the print cartridges before shipping the printer.
Print cartridges left  in the printer during shipping will leak and entirely cover the printer engine
and other parts with toner.
To prevent damage to the print cartridge, avoid  touching the roller, and store the print cartridge
in its original packing material or so  that it is not exposed to light.
1.Remove all four print cartridges and ship separately.
2. Remove optional tray 3 and ship the tray separately.
3. Use the original shipping container and packing ma terial, if possible. If you have already disposed
of the printer packing material,  contact a local mailing service for information about repacking the
printer. HP recommends insuring the equipment for shipment.
ENWW Repacking the printer 181
 
						

							182 Appendix B   Service and supportENWW
 
						

							C Printer specifications
The printer specifications provide information about the size and weight, amount of power needed and
used, and noise output of the printer. The specificat ions also describe how the different operating modes
affect power consumption, heat output, and noise output.
Physical specifications
Table C-1   Physical dimensions for the HP Color LaserJet 3000, 3600, and 3800 Series printers
ProductHeightDepthWidthWeight1
Base model400 mm (15.7 in)450 mm (17.7 in)400 mm (15.7 in)
20.3 kg
(44.8 lbs)
Base model plus duplexer423 mm (16.7 in)450 mm (17.7 in)400 mm (15.7 in)
21.5 kg
(47.4 lbs)
Base model plus optional tray 3540 mm (21.3 in)450 mm (17.7 in)400 mm (15.7 in)25.4 kg (56 lbs)
Base model plus duplexer and optional
tray 3563 mm (22.2 in)450 mm (17.7 in)400 mm (15.7 in)26.6 kg
(58.6 lbs)
1Printer weight does not include print cartridges.
ENWW Physical specifications 183
 
						

							Electrical specifications
WARNING!Power requirements are based on the country/region where the printer is sold. Do
not convert operating voltages. This may damage the printer and void the product warranty.
Table C-2   Electrical specifications for the  HP Color LaserJet 3000 Series printers
Item110-volt models220-volt models
Power requirements100 to 127 V (+/-10%)
50 to 60 Hz (+/-2 Hz)220 to 240 V (+/-10%)
50 to 60 Hz (+/-2 Hz)
Minimum recommended circuit capacity 6.5 A 3.5 A
Table C-3  Electrical specifications for the  HP Color LaserJet 3600 Series printer
Item110-volt models220-volt models
Power requirements100 to 127 V (+/-10%)
50 to 60 Hz (+/-2 Hz)220 to 240 V (+/-10%)
50 to 60 Hz (+/-2 Hz)
Minimum recommended circuit capacity 6.5 A 3.5 A
Table C-4  Electrical specifications for the  HP Color LaserJet 3800 Series printer
Item110-volt models220-volt models
Power requirements100 to 127 V (+/-10%)
50 to 60 Hz (+/-2 Hz)220 to 240 V (+/-10%)
50 to 60 Hz (+/-2 Hz)
Minimum recommended circuit capacity 6.5 A 3.5 A
184 Appendix C   Printer specifications ENWW
 
						

							Power-consumption specifications
Table C-5  Power consumption (average, in watts)1
Product ModelPrinting2Ready3Sleep4OffHeat output-
Ready (BTU/
hour)
5
HP Color LaserJet 300040929130.5100
HP Color LaserJet 3000n40929130.5100
HP Color LaserJet 3000dn40929130.5100
HP Color LaserJet 3000dtn40929130.5100
HP Color LaserJet 360033751150.5171
HP Color LaserJet 3600n33751150.5171
HP Color LaserJet 3600dn33751150.5171
HP Color LaserJet 380043748150.5162
HP Color LaserJet 3800n43748150.5162
HP Color LaserJet 3800dn43748150.5162
HP Color LaserJet 3800dtn40746150.7162
1The power consumption reflects the hi ghest values measured for color and monochrome printing when using standard
voltages.
2HP Color LaserJet 3000: The printing speed is 15 ppm for lette r-size media and 29 ppm for A4-size media. HP Color LaserJet
3600: The printing speed is 17 ppm for letter-size media and 17  ppm for A4-size media. HP Color LaserJet 3800: The printing
speed is 20 ppm for letter-size media and 21 ppm for A4-size media.
3The default activation time from r eady mode to sleep mode is 30 minutes.4The recovery time from sleep mode to the start of printing is 6 seconds.5Maximum heat dissipation for all model s in ready mode is 171 BTU per hour.
NOTEThese values are subject to change.
ENWW Power-consumption specifications 185
 
						

							Acoustic specifications
Table C-6  Acoustic emissions for the HP  Color LaserJet 3000 Series printers1
Sound power levelDeclared per ISO 9296
Printing (15 ppm)2LWAd = 6.9 Bels (A) [69 dB (A)]
ReadyLWAd = 5.3 Bels (A) [53 dB (A)]
Sound pressure level: bystander positionDeclared per ISO 9296
Printing (15 ppm)2LpAm = 55 dB (A)
ReadyLpAm = 39 dB (A)
1The HP Color LaserJet 3000dn was tested in simplex mode with A4-size media.2The color printing speed is 15 ppm for letter-size media and  A4-size media. The monochrome printing speed is 30 ppm for
letter-size media and 29 ppm for A4-size media.
Table C-7   Acoustic emissions for the HP  Color LaserJet 3600 Series printer1
Sound power levelDeclared per ISO 9296
Printing (17 ppm)2LWAd = 6.4 Bels (A) [64 dB (A)]
Sound pressure level: bystander positionDeclared per ISO 9296
Printing (17 ppm)2LpAm = 49 dB (A)
1The HP Color LaserJet 3600 printer was tested in simplex monochrome mode with A4-size media.2The printing speed is 17 ppm for letter-size media and 17 ppm for A4-size media.
Table C-8  Acoustic emissions for theHP Co lor LaserJet 3800 Series printers1
Sound power levelDeclared per ISO 9296
Printing (20 ppm)2LWAd = 6.4 Bels (A) [64 dB (A)]
ReadyLWAd = 5.4 Bels (A) [54 dB (A)]
Sound pressure level: bystander positionDeclared per ISO 9296
Printing (20 ppm)2LpAm = 50 dB (A)
ReadyLpAm = 40 dB (A)
1The HP Color LaserJet 3800n was tested in simplex mode with A4-size media.2The printing speed is 20 ppm for letter-size media and 21 ppm for A4-size media.
NOTEThese values are subject to change.
186 Appendix C   Printer specifications ENWW