HP Color LaserJet 3800n User Manual

							5 Managing the printer
This chapter describes how to manage the printer:
●
Using printer information pages
●
Configuring e-mail alerts
●
Using the embedded Web server
●
Using the HP Easy Pr inter Care Software
●
Using the HP Printer Utility for Macintosh
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							Using printer information pages
From the printer control panel, you can print pages that give details about the printer and its current
configuration. The table below provides the pr ocedures for printing the information pages.
NOTEPrinter information pages for the HP Color LaserJet 3600 Series printer are available in
English only.
Page descriptionHow to print the page
Menu map
Shows the control-panel menus and
available settings.1. Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. If PRINT MENU MAP  is not highlighted, press 
 or  until it is highlighted,
and then press 
.
The content of the menu map varies, depending on the options currently installed in
the printer.
For a complete list of control panel menus and possible values, see 
Using the control-panel menus .
Configuration page
Shows printer settings and installed
accessories.1.Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. Press 
 to highlight  PRINT CONFIGURATION, and then press .
NOTEIf the printer contains an HP Jetdirect print server or an optional hard
disk drive, an additional configuration page prints that provides information
about those devices.
Supplies status page
Shows print-cartridge toner levels.1. Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. Press 
 to highlight  PRINT SUPPLIES STATUS PAGE , and then press .
NOTEIf you are using non-HP supplies , the supplies status page might not
show the remaining life for those s upplies. For more information, see Non-
HP print cartridges.
Usage page (HP Color LaserJet 3000
and 3800 Series printers only)
Shows a page count for each size of
paper printed, the number of one-sided
(simplexed) or two-sided (duplexed)
pages, and the average percentage of
coverage for each color.1. Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. Press 
 to highlight  PRINT USAGE PAGE , and then press .
Demo page
Shows a color photograph that allows
you to check print quality. 1.
Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. Press 
 to highlight  PRINT DEMO , and then press .
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							Page descriptionHow to print the page
Color usage log
Shows color use statistics for the
printer.1.Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. Press 
 to highlight  PRINT COLOR USAGE JOB LOG , and then press .
File directory (HP Color LaserJet 3000
and 3800 Series printers only)
Shows information fo r all installed mass
storage devices.1. Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. Press 
 to highlight  PRINT FILE DIRECTORY , and then press .
NOTEThis option does not appear if no mass storage devices are installed.
PCL or PS font list  (HP Color LaserJet
3000 and 3800 Series printers only)
Shows which fonts are currently
installed in the printer. 1.
Press  Menu.
2. Press 
 to highlight  INFORMATION , and then press .
3. Press 
 to highlight  PRINT PCL FONT LIST  or PRINT PS FONT LIST , and
then press 
.
NOTE The font lists also show which fonts are resident on an optional hard
disk accessory or flash DIMM.
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							Configuring e-mail alerts
NOTEIf your host software does not support e-ma il, this feature might not be available on
the HP Color LaserJet 3600 Series printer.
You can use HP Web Jetadmin or the embedded Web  server to configure the system to alert you of
problems with the printer. The alerts take the form of e-mail messages to the e-mail account(s) that you
specify.
You can configure the following:
● The printer(s) you want to monitor
● The alerts you want to receive (for example, aler
ts for paper jams, paper out, supplies status, and
cover open)
● The e-mail account(s) to which th
e alerts should be forwarded
SoftwareInformation location
HP Web JetadminSee HP Web Jetadmin for general information about HP Web Jetadmin.
See the HP Web Jetadmin Help system for details on alerts and how to set them up.
Embedded Web server See Using the embedded Web server for general information about the embedded Web
server.
See the embedded Web server Help system for details on alerts and how to set them up.
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							Using the embedded Web server
NOTEThe HP Color LaserJet 3600 Series printer embedded Web server provides network
configuration and status information only.
NOTE When the printer is directly connected to  a computer, use the HP Easy Printer Care
Software to view the printer status.
● View printer control status information
● Set the type of paper loaded in each tray
● Determine the remaining life on all supplies and order new ones
● View and change tr
ay configurations
● View and change the printer control panel menu configuration
● View and print internal pages
● Receive notification of printer and supplies events
● View and change network configuration
● View support content that is specific
 to the current state of the printer
● Restrict access to color printing features (H
P Color LaserJet 3000 Series printer only)
When the printer is connected to the network, the em bedded Web server is automatically available. You
can open the embedded Web server from Windows 95 and later.
Use the embedded Web server to view printer and netwo rk status and to manage printing functions from
your computer instead of from the printer control panel.
To use the embedded Web server, you must have Micr osoft Internet Explorer 4 and later or Netscape
Navigator 4 and later. The embedded Web server works when the printer is connected to an IP-based
network. The embedded Web server does not support  IPX-based or AppleTalk printer connections. You
do not need Internet access to open and use the embedded Web server.
To access the embedded  Web server by using a network connection
1.In a supported Web browser on your computer, type  the IP address for the printer in the address/
URL field. (To find the IP address,  print a configuration page. See 
Using printer information
pages.)
NOTE After you open the URL, you can bookmark it so that you can return to it quickly in
the future.
2. The embedded Web server has three tabs that co ntain settings and information about the printer:
the  Information  tab, the Settings tab, and the Networking  tab. Click the tab that you want to view.
See the following section for more information about each tab.
Embedded Web server sections
The table below describes the basic screens of the embedded Web server.
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							Tab or sectionDescription
Information tab
Provides printer, status, and
configuration information.● Device Status
: Shows the printer status and shows the life remaining of HP supplies,
with 0% indicating that a supply is empt y. The page also shows the type and size of
print paper set for each tray. To change the default settings, click  Change
Settings .
● Configuration Page
: Shows the information found on the printer configuration page.
● Supplies Status
: Shows the life remaining of HP supplies, with 0 percent indicating
that a supply is empty. This page also  provides supplies part numbers. To order new
supplies, click Order Supplies  in the Other Links  area on the left side of the window.
● Event log
: Shows a list of all printer events and errors.
● Usage page
: Shows a summary of the number of pages the printer has printed,
grouped by size and type.
● Diagnostics Page
: Provides information about printer calibration, color density, and
other parameters.
● Device Information
: Shows the printer network name, address, and model
information. To change these entries, click Device Information  on the Settings  tab.
● Control Panel
: Shows messages from the printer control panel, such as  Ready
or  Sleep mode on .
● Color Usage Job Log
: Shows user color print jobs on a job-by-job basis.
● Print
: Allows you to send print jobs to the printer.
Settings  tab
Provides the ability to configure the
printer from your computer. ●
Configure Device
: Allows you to configure printe r settings. This page contains the
traditional menus found on printe rs using a control-panel display.
● E-mail Server
: Network only. Used in conjunction with the  Alerts page to set up
incoming and outgoing e-mail, as we ll as to set e-mail alerts.
● Alerts: Network only. Allows you to set up to receive e-mail alerts for various printer
and supplies events.
● AutoSend
: Allows you to configure the printe r to send automated e-mails regarding
printer configuration and supplies  to specific e-mail addresses.
● Security: Allows you to set a password that must be entered to gain access to the
Settings
 and Networking  tabs. Enable and disable certain features of the
embedded Web server.
● Edit Other Links
: Allows you to add or customize a link to another Web site. This
link is displayed in the  Other Links area on all embedded Web server pages.
● Device Information: Allows you to name the printer and assign an asset number to
it. Enter the name and e-mail address for the primary contact who will receive
information about the printer.
● Language
: Allows you to determine the language in which to display the embedded
Web server information.
● Date & Time
: Allows time synchronization with a network time server.
● Wake Time
: Allows you to set or edit a wake time for the printer.
● Restrict Color
: Allows you to set user color print job restrictions.
NOTEThe Settings  tab can be password-protected. If this printer is on a
network, always consult with the prin ter administrator before changing settings
on this tab.
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							Tab or sectionDescription
Networking tab
Provides the ability to change
network settings from your
computer.Network administrators can use this tab to c ontrol network-related settings for the printer
when it is connected to an IP-based network. This tab does not appear if the printer is
directly connected to a computer, or if the printer is connected to a network using anything
other than an HP Jetdirect print server.
NOTE The Networking  tab can be password-protected.
Other links
Contains links that connect you to
the Internet. ●
HP Instant Support™
: Connects you to the HP Web site to help you find solutions.
This service analyzes your printer error l og and configuration information to provide
diagnostic and support information  specific to your printer.
● Order Supplies
: Connects to the HP Web site, in which you can order genuine
HP supplies, such as print cartridges and paper.
● Product Support
: Connects to the support site for the printer, from which you can
search for help regarding general topics.
NOTE You must have Internet access in order to use any of these links. If you
use a dial-up connection and did no t connect when you first opened the
embedded Web server, you must connect bef ore you can visit these Web sites.
Connecting might require that you cl ose the embedded Web server and reopen
it.
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							Using the HP Easy Printer Care Software
The HP Easy Printer Care Software is an application that you can use for the following tasks:
● Check the printer status.
● Check supplies status.
● Set up alerts.
● Gain access to troubleshooting and maintenance tools.
You can use the HP Easy Printer Care Software when the printer is directly connected to your computer
or when it is connected to a network. You must  perform a complete software installation to use the
HP Easy Printer Care Software.
NOTE You do not have to have Internet access to open and use the HP Easy Printer Care
Software. However, if you click a Web-based link, yo u must have Internet access to go to the site
associated with the link.
Supported operating systems
The HP Easy Printer Care Software is supported for Windows 2000 and Windows XP.
To use the HP Easy Printer Care Software
Use one of the following methods to open HP Easy Printer Care Software:
● On the 
Start menu, select  Programs, select HP, and then select  HP Easy Printer Care
Software.
● In the Windows system tray (in the lower righthand 
corner of the desktop), double-click the HP Easy
Printer Care Software icon.
● Double-click the desktop icon.
HP Easy Printer Care Software sections
The HP Easy Printer Care Software contains 
the sections described in the table below.
SectionDescription
Overview tab
Contains basic status
information for the
printer.● Devices
 list: Shows the printers that you can select.
● Device Status
 section: Shows printer status information.  This section will indicate printer alert
conditions, such as an empty print cartridge.  It also shows device-identification information,
control-panel messages, and print-cartridge levels . After you correct a problem with the printer,
click the 
 button to update the section.
● Supplies Status
 section: Shows detailed supplies stat us, such as the percentage of toner
remaining in the print cartridges and the status of the media that is loaded in each tray.
● Supplies Details
 link: Opens the supplies status page to view more detailed information about
printer supplies, ordering information, and recycling information.
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							SectionDescription
Support tab
Provides help information
and links.● Provides device information, includi
ng alerts for items needing attention.
● Provides links to troubles
hooting information and tools.
● Provides links to the HP Web site for regi
stration, support, and for ordering supplies.
NOTEIf you use a dial-up connection and did not connect to the Internet when you
first opened the HP Easy Printer Care Software, you must connect before you can
visit these Web sites.
Supplies Ordering
window
Provides access to online
or e-mail supplies
ordering.● Ordering list: Shows the supplies that you can orde
r for each printer. If you want to order a
certain item, click the  Order check box for that item in the supplies list.
● Shop Online for Supplies
 button: Opens the HP supplies Web site in a new browser window.
If you have checked the  Order check box for any items, the information about those items can
be transferred to the Web site.
● Print Shopping List
 button: Prints the information for the supplies that have the  Order check
box selected.
● Email Shopping List
 button: Creates a text list of items that have the  Order check box
selected. The list can be copied into an e-mail message that you send to your supplier.
Alert Settings  window
Allows you to configure
the printer to
automatically notify you
of printer issues.● Alerts on or off: Activates or deactivates 
the alerts feature for a certain printer.
● When alerts appear: Sets when you want aler
ts to appear—either when you are printing to
that particular printer, or anytime there is a printer event.
● Alert event type: Sets whether you want alerts for 
only critical errors, or for any error, including
continuable errors.
● Notification type: Sets what type of alert 
should appear (pop-up message or system tray alert,
and e-mail message).
Device List  tab
Shows information about
each printer in the
Devices  list.●Printer information, including printer name, make, and model
● An icon (if the View as drop-down box is set to 
Tiles, which is the default setting)
● Any current alerts for the printer
If you click a printer in the list, the HP Easy Printer Care Software opens the  Overview tab for that
printer.
Device List  tab information includes the following:
Find Other Printers
window
Allows you to add more
printers to your printer
list. Clicking the 
Find Other Printers  link in the Devices list opens the  Find Other Printers  window.
The  Find Other Printers  window provides a utility that detects other network printers so that you
can add them to the  Devices list and then monitor those printers from your computer.
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							Using the HP Printer Utility for Macintosh
Use the HP Printer Utility to configure and maintain a printer from a Mac OS X V10.2 or V10.3 computer.
Opening the HP Printer Utility
To open the HP Printer Utility in Mac OS X V10.2
1.Open the Finder, and then click  Applications.
2. Click  Library, and then click  Printers.
3. Click  hp, and then click  Utilities.
4. Double-click  HP Printer Selector  to open the HP Printer Selector.
5. Select the printer that you want to configure, and then click  Utility.
To open the HP Printer Utility in Mac OS X V10.3
1. In the Dock, click the  Printer Setup Utility icon.
NOTEIf the Printer Setup Utility  icon does not appear in the Dock, open the Finder,
click  Applications, click Utilities , and then double-click Printer Setup Utility.
2.Select the printer that you want to configure, and then click  Utility.
HP Printer Utility features
The HP Printer Utility consists of page s that you open by clicking in the Configuration Settings list.
The following table describes the tasks  that you can perform from these pages.
ItemDescription
Color CleaningPrints a cleaning page.
Configuration PagePrints a configuration page.
Supplies StatusShows the printer supplies status and pr ovides links for online supplies-ordering.
HP SupportProvides access to technical assistance, onli ne supplies ordering, online registration, and
recycling and return information.
File UploadTransfers files from the computer to the printer.
Upload FontsTransfers font files from the computer to the printer.
Firmware UpdateTransfers updated firmware files from the computer to the printer.
Duplex ModeTurns on the automatic two-sided printing mode.
Economode Toner DensityTurns on the Economode setting to conserve toner, or adjusts toner density.
ResolutionChanges the resolution settings, including the REt setting.
Lock ResourcesLocks or unlocks storage devic es, such as a hard disk.
Stored JobsManages print jobs that are stored on the printer hard disk.
Trays Configuration Changes the default printer tray settings.
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