HP Color LaserJet 3800n User Manual

You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not
installed.When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.
When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is s
elected.
Cause
Solution
This problem is caused by either a software...

Software program problems
Cannot change system selections
Cause
Solution
The printer control panel locks out system software changes.Contact the network administrator.
The software program does not support system changes.See the software program documentation.
The correct printer driver is not loaded.Load the correct printer driver.
The correct program driver is not loaded.Load the correct program driver.
Cannot select a font from the software
Cause
Solution
The font is not available to the software...

Print-quality troubleshooting
If you are experiencing problems with print quality, the following sections might help you identify the
cause of the problem.
Print-quality problems associated with media
Some print-quality problems arise from the use of inappropriate media.
● Use media that meets HP paper specifications. See 
Supported media sizes
.
● The surface of the media is too smooth. Use pa
per that meets HP paper specifications. See
Supported media sizes.
● The moisture content is uneven, too high,...

●If printed colors look wrong when printed, select different colors in the software program or printer
driver.
● If you are using a reflective ov
erhead projector with the printe d transparencies, use a standard
overhead projector instead.
Print-quality problems associat ed with the environment
If the printer is operating in excessively humid or dr y conditions, verify that the printing environment is
within specifications. See the printer getting star ted guide for operating-environment specifications....

The printer returns to the Ready state after printing the print-quality-troubleshooting pages. If you see
print-quality defects on the print-quality-tro ubleshooting pages, calibrate the printer. See 
Calibrating the
printer. If defects continue to appear, go to th e appropriate Web site for your printer:
●
www.hp.com/go/printquality/clj3000
●
www.hp.com/go/printquality/clj3800
Calibrating the printer
Calibration is a printer function that optimizes print  quality. If you experience any print-quality...

172 Chapter 8   Problem solvingENWW
 

A Supplies and accessories
●To order supplies in the U.S., go to www.hp.com/sbso/product/supplies
.
● To order supplies worldwide, go to 
www.hp.com/ghp/buyonline.html
.
● To order supplies in Canada, go to 
www.hp.ca/catalog/supplies
.
● To order supplies in Europe, go to 
www.hp.com/go/supplies
.
● To order supplies in Asia-Pacific, go to 
www.hp.com/paper/
.
● To order accessories, go to 
www.hp.com/go/accessories
.
ENWW 173
 

Parts and supplies
Spare parts and supplies for this printer will be available for at least five years after production has
stopped.
The table below lists available supplies and accessories for the HP Color LaserJet 3000, 3600, and
3800 Series printers.
Table A-1   Supplies, accessories, and part numbers
PartPart numberType/size
Memory upgrades (DIMMs)Q7721ASynchronous 128 MB DDR SDRAM DIMM
Q7722ASynchronous 256 MB DDR SDRAM DIMM
Q7723ASynchronous 512 MB DDR SDRAM DIMM
AccessoriesQ5958AOptional 500-sheet...

PartPart numberType/size
MediaC2934A50 sheets
HP Color LaserJet Transparencies (letter)
C2936A50 sheets
HP Color LaserJet Transparencies (A4)
Q2419AHP LaserJet High Gloss paper (letter)
C4179A200 sheets
HP LaserJet Soft Gloss paper (letter)
C4179B200 sheets
HP LaserJet Soft Gloss paper (A4)
Q1298AHP LaserJet Tough paper (letter)
Q1298BHP LaserJet Tough paper (A4)
HPU1132HP Premium Choice LaserJet paper (letter)
CHP410HP Premium Choice LaserJet paper (A4)
HPJ1124HP LaserJet paper (letter)
CHP310HP...

Ordering by using the embedded Web server
NOTEThis feature is available for  the HP Color LaserJet 3000 and 3800 Series printers only.
Use the following steps to order printing supplies directly through the embedded Web server (see Using
the embedded Web server).
1. In the Web browser on the computer, type the IP ad dress for the printer. The printer status window
appears. Or, go to the URL provided in the alert e-mail.
2. If asked to provide a password, type the password.
3. On the left side of the...