HP Color LaserJet 2700n User Manual

6.Open the top cover.
7.If the jammed sheet is visible, remo ve it and then close the top cover.
8.If the sheet is not visible, use the power switch to turn off the printer.
WARNING! The fuser will be hot. Wait 10  minutes before proceeding.
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9.Place your thumbs on the fuser latches, squeeze  the latches, and pull up on the fuser to remove
it.
10. On the fuser, lift the shutter door.
CAUTION Do not open the shutter door while the fuser is in the printer.
11.Remove any jammed sheets.
NOTE If the sheet tears, make sure that all fragments are removed before you resume
printing.
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12.Hold the fuser with your thumbs  on the latches, and then push both sides of the fuser into the
printer. Press the fuser down  until it clicks into place.
13.Close the top cover and then turn on the printer.
Jam in output bin
For this control-panel message, look in two places for jams. First, check the output bin area for a jam.
Next, starting with step 3, check the top cover area.
1.Look for jammed paper in the output bin area.
2. Remove any visible media.
NOTE If the sheet tears, make sure that all...

3.Open the top cover.
4.If the jammed sheet is visible, remove it and then close the top cover.
5.If the sheet is not visible, use the power switch to turn off the printer.
WARNING! The fuser will be hot. Wait 10 minutes before proceeding.
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6.Place your thumbs on the fuser latches, squeez e the latches, and pull up on the fuser to remove
it.
7. On the fuser, lift the shutter door.
CAUTION Do not open the shutter door while the fuser is in the printer.
8.Remove any jammed sheets.
NOTE If the sheet tears, make sure that all fragments are removed before you resume
printing.
ENWW Jams 105
 

9.Hold the fuser with your thumbs on the latches, and then push both sides of the fuser into the
printer. Press the fuser down  until it clicks into place.
10.Close the top cover and then turn on the printer.
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Paper-handling problems
Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media
Specification Guide. For ordering information, see 
Supplies and accessories.
For media specifications for this printer, see 
Print-media specifications.
Printer feeds multiple sheets
Cause
Solution
The paper exceeds the maximum stack-height indicator mark
in the tray (trays 2 or 3).Open the tray and verify that the media stack is below the
maximum stack-height mark.
The paper is...

Media does not feed automatically
Cause
Solution
Manual feed is selected in the software program.Load a sheet of media into tray 1 and press OK.
The tray is empty.Load media into the tray.
Media from a previous jam has not been completely removed.Open the printer and remove any media that is in the paper
path. Closely inspect the fuser area for jams. See 
Jams.
The media size is not configured correctly for the tray.Print a configuration page or use the control panel to determine
the size for which the...

Transparencies or glossy paper will not feed
Cause
Solution
Media in another tray is the same size as the transparencies
or glossy paper, and the printer is defaulting to the other tray.Make sure that the tray that contains the transparencies or
glossy paper is selected in the software program or printer
driver. Use the printer control panel to configure the tray to the
type that is loaded. See 
Configuring trays.
The tray that contains the transparencies or glossy paper is not
configured correctly for...

Output is curled or wrinkled
Cause
Solution
The media was used previously.Do not reuse media.
Output is consistently curled. Use the control-panel Service menu to turn on the Less paper
curl option. See Service menu.
Printer will not perform manual duplexing (2-sided printing) or duplexes incorrectly 
Cause
Solution
The printer driver is not set up for 2-sided printing.Configure the printer driver for 2-sided printing. See Opening
the printer drivers.
The first page is printing on the back of preprinted...