HP CM8050 User Manual

Clean the device
The device does not need to be cleaned often. However, if dirt is visible on the flatbed glass or on the 
white-vinyl backing, or if streaks or spots appear in  copies, clean the flatbed glass and the white-vinyl 
backing. Clean the outside of the device and the to uchscreen periodically to avoid getting dirt on the 
flatbed glass and the white-vinyl backing. 
Use the following information to clean the device.
Clean the outside of the device
Clean the outside of the device with a soft,...

Clean the flatbed glass
Clean the flatbed glass only if dirt is visible or if streaks or spots 
appear in copies. 
Gently wipe the glass with  a lint-free cloth dampened with water. If water does not work, use a cloth dampened with 
isopropyl alcohol. Do not pour or  spray the cleaner directly onto 
the glass. Do not press hard on the glass.
Clean the glass scanner strip
The small glass strip that is to the left of the flatbed glass has
a special coating. Use only gentle pressure when cleaning this glass...

4 Solve problems
This chapter contains information about the following topics: 
●System administrator
●Problem-solvin g checklists 
●Control-panel messages
●Clear jams 
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System administrator
The system administrator is a person in your organization who is responsible for configuring and 
maintaining the device. This person has access to more in-depth information about solving problems.
You should be able to resolve basic problems with out the help of the system administrator. If you 
discover a problem that you cannot resolve,  contact the system administrator for help. 
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Problem-solving checklists
If the device is not responding correctly, complete the steps in the following checklists. If you discover 
a problem that you cannot resolve, co ntact the system administrator for help.
Problems with all jobs
1.Make sure at least one status light on the control panel is lit. If no lights are on, complete these 
steps: 
a. Press the on/off button on the control panel. 
b. Check the master power switch at the right-rear corner of the device. Make sure it is in the on 
position....

3.At the computer, check to see if the print queue is stopped, paused, or set to print offline. 
● Windows : Click Start, click Settings, and then click Printers or Printers and Faxes. Double- 
click  HP CM8060 Color MFP with Edgeline Technology. 
● Macintosh : Open Print Center, or Setup Utilities, or Print and Fax under System 
Preferences , and double-click the line for the HP CM8060 Color MFP with Edgeline 
Technology . 
4. Try printing a document from a different software program. If the document...

Control-panel messages
The status line on the touchscreen alerts you of potential problems with the device. 
Errors : If the device has an error, a message appears that describes the error. The message also has 
instructions for solving the problem. The error button () remains on the status line until the error is 
resolved. 
Warnings : The warning button () appears when the device has a problem but can continue 
functioning. Touch the warning button to see a me ssage that describes the problem. The...

Clear jams
If a jam occurs, a message appears on the control panel to describe where the jam is located. The 
message also contains instructions for finding th e jam, including a short video that shows which 
components to move and which doors to open.
Precautions for clearing jams
WARNING! To avoid injury, do not touch moving parts. Do not reach into the device except to clear 
jams, to replace ink cartridges, or to add or remove paper.
WARNING! To avoid injuring your fingers, do not attempt to clear a...

Prevent jams
Follow these guidelines to prevent jams. 
● When loading paper into the trays, always make sure  the tray is configured for the correct type of 
paper. 
● Load full reams of paper into Trays 2, 3, 4, and 5. Do not divide the reams into smaller sections 
when loading paper. 
● Use only the types of paper that the device supports. See Copy on page 28 . 
● When using the document feeder, remove staples,  paper clips, adhesive papers, and any other 
objects that are attached  to the original...

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