HP Business InkJet 1100 User Manual

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Wrong colors are printing 
Check the printer driver settings
zThe Print In Grayscale check box might be selected. From your application, open the 
Printer Properties dialog box. Click the Color tab and make sure that Print in Grayscale 
is not selected.
Check the ink cartridges
zWhen colors are completely wrong, the printer might have run out of one or more colors of 
ink. Check the status of the ink cartridges in the Toolbox or on the control panel, and then 
replace any low or empty ink...

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Resolving paper-feed problems
This section provides solutions to common paper-feed problems.
For information on resolving jams, see “Clearing jams”.
Tray cannot be inserted 
zWith the tray removed from the printer, turn the printer off and then on again. Reinsert the 
tray.
zMake sure that the tray is aligned with the printer opening.
Another paper-feed problem is occurring 
Media is not supported for the printer or tray
zMake sure that you are using media that is supported for the printer and...

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Multiple pages are being picked up
zMake sure that the stack of paper has been aligned with the right and front guides. 
zMake sure that the tray has not been overloaded with paper.
zWhen you load paper, avoid fanning the stack. Fanning paper can cause static electricity 
to build up and intensify multiple-pick problems.
zWhen you reinsert a tray in the printer, make sure that you insert it gently. Forceful 
insertion with a full stack of paper can cause sheets to slide up within the printer,...

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Software installation issues
zMake sure your computer is running one of these operating systems: Windows 98, 2000, 
NT 4.0, Me, or XP. If you are using a Macintosh, it must be running Mac OS 8.6 or later.
zMake sure the computer meets at least the minimum system requirements listed here.
Minimum
Windows 98: Pentium
® 90 MHz, 16 MB RAM, 60 MB hard disk space
Windows NT 4.0: Pentium 100 MHz, 32 MB RAM, 60 MB hard disk space
Windows Me: Pentium 150 MHz, 32 MB RAM, 60 MB hard disk space
Windows...

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5
Printer lights reference
The printer LEDs (or lights) indicate printer status and are useful for diagnosing printing 
problems. This chapter provides a list of LED status light combinations, what they indicate, 
and how to solve the problem.
1Power button
2Printhead light
3Ink cartridge light
4Power light
5Color indicator lights
6Cancel button
7Resume button
8Resume light
64
321
785
Light pattern Light description Explanation and recommended 
action
No lights are on. The printer is off.
zPress...

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The Power light is on and 
the Resume light blinks.The printer is out of paper.
zLoad paper and then press the   
(resume button).
The printer is in manual duplex mode. It 
is waiting for the ink to dry so the pages 
can be flipped over and reloaded.
zReload the stack into the printer and 
press the   (resume button).
The printer is pausing for the ink to dry.
zWait for the ink to dry. The Resume 
light will stop blinking.
The printer has printed a banner, and the 
banner needs to be removed from...

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The Ink Cartridge light, a 
color indicator light, and the 
Resume light are on.One or more of the ink cartridges needs 
attention.
zReinstall the ink cartridges and try to 
print. 
zIf the error persists, replace the ink 
cartridge or cartridges indicated.
The Ink Cartridge light 
blinks, and one or more of 
the color indicator lights and 
the Resume light are on. An ink cartridge is low on ink and will 
need to be replaced soon.
zPress the   (resume button) to 
continue printing.
The Ink...

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alternates withThe Printhead light and a 
color indicator light blink 
alternately with an Ink 
Cartridge light and a color 
indicator light. The Resume 
light is on.The printer detects a faulty ink cartridge 
and a faulty printhead. 
zReplace the applicable printheads 
and ink cartridges.
The Power light, Printhead 
light, Ink Cartridge light, and 
Resume light all blink.Multiple printer errors have occurred. 
zTurn the printer off, and then on 
again.
zIf the printer still shows an error, turn...

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A
HP supplies and accessories
You can order HP supplies and accessories from the HP website. Visit HPshopping.com 
(http://www.hpshopping.com
) for more information. You can also order printing supplies using 
the Toolbox. 
Ordering printing supplies through the Toolbox
The three requirements to use this features are listed here.
zThe Toolbox must be installed on your computer (supported for Windows only).
zThe printer must be connected to your computer using either a USB cable or a parallel...

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Network interfaces 
Finding supplies part numbers
All of the following supplies work with all models of the HPBusiness Inkjet 1100 series 
printers.
Ink cartridges
Printheads
HP Bright White Inkjet Paper 
HP Premium Plus Photo Paper 
HP Jetdirect 200m print server/Internet connector (LIO module; Fast 
Ethernet; included with the HP Business Inkjet 1100dtn)J6039C
HP Jetdirect 250m print server/Internet connector (LIO module; Fast 
Ethernet)J6042B
HP Jetdirect 280m print server/Internet connector...