HP Business InkJet 1000 User Manual

HP supplies and accessories 68
HP Matte Greeting Cards
HP Iron-on T-shirt Transfers
20 sheets, 20 envelopes, 
white/quarter-foldLetter (8.5 by 11 inches) C1812A
20 sheets, 20 envelopes,
white/quarter-foldA4 (210 by 297 mm) C6042A
20 sheets, 20 envelopes, 
white/half-foldA4 (210 by 297 mm) C7018A
10 sheets (12 transfers per sheet) Letter (8.5 by 11 inches) C6049A
10 sheets (12 transfers per sheet) A4 (210 by 297 mm) C6050A
 

B Support and warranty 
Toolbox 69
B Support and warranty
The information in this section suggests solutions to common problems. If your printer is not operating 
properly and those suggestions did not solve your problem, try using one of the following support services 
to obtain assistance.
To o l b ox
The Toolbox is available only to Windows users. You must have installed the printer driver through 
AUTORUN.EXE. After installing your printer, you can open the Toolbox by clicking Start, pointing to...

Support and warranty 70
Obtaining HP telephone support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
Before you call
To assist our Customer Care Center representatives to serve you better, prepare the following information 
before calling.
1.Print the printer configuration page. See Printing a configuration page for instructions on how to print 
this page. If the printer does not print, get the following information ready.
a.model number and serial number. (Check...

B Support and warranty 
Obtaining HP telephone support 71
Telephone support numbers
In many location, HP provides toll free telephone support during the warranty period. However, some of 
the support numbers listed below may not be toll free.
For the most current list of telephone support numbers, see http://www.hp.com/support
.
Country/RegionTelephone number
Albania *
Algeria 213 17 63 80
Anguilla 1-800-711-2884
Antigua and Barbuda 1-800-711-2884
Argentina 0-800- 555-5000
Capital Federal (Buenos Aires):...

Support and warranty
72 Dominican Republic 1-800-711-2884
Ecuador 1-999-119 / 800-711-2884 (Andinatel)
1-800-225-528 / 800-711-2884 (Pacifitel)
Egypt 202 532  5222
El Salvador 800-6160
Estonia 6 813 823
Fi n l an d 02 03  53232
France 0826 10  4949
French Guiana 0-800-990-011 / 800-711-2884
Germany
HP bietet während der Gewährleistungsfrist vielerorts 
gebührenfreien telefonischen Support an. Die nachfolgend 
aufgelisteten Rufnummern sind jedoch unter Umständen 
nicht gebührenfrei.
Zur weiteren Klärung...

B Support and warranty 
Obtaining HP telephone support 73 Latvia 7 030 721 / Toll-free: 800 80 12
Lebanon +971 4 366 2020
Liechtenstein 0848 802 020
Lithuania 5 210 3333 / Toll -free: 800 10000
Luxembourg 27 303 303
Macedonia *
Malaysia +1800 805 405 
Malta *
Martinique 0-800-990-011 / 877-219-8671
Mexico 01-800-474-68368 (800 HP INVENT )
Ciudad de Mexico (DF): 
55-5258-9922 Servicios
55-5091-7000 Pre-Ventas
Moldova *
M o ro c c o 22  4 0  47  47
Netherlands 0900 117 0000
Netherlands Antilles...

Support and warranty 74
* For support information, call your HP service provider.
S l ov a k i a 2  5752  5752
Slovenia *
South Africa (RSA), Republic of 086 000 1030
Spain 902 010 333
Suriname 156 / 800-711-2884
Sweden 077 130 3000
Switzerland 0848 80 20 20
Syria +971 4 366 2020
Ta iwa n 886 -2- 8722- 80 0 0  
886-800-010-055
Thailand (2) 353 9000
Trinidad & Tobago 1-800-711-2884
Tunisia 71 89 12 22
Turkey 212 444 71 71
Turks and Caicos Islands 01-800-711-2884
Ukraine  Kiev: 44 4903520
United Kingdom...

B Support and warranty 
Hewlett-Packard limited warranty statement 75
Hewlett-Packard limited warranty statement
Extent of limited warranty
1.Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free 
from defects in materials and workmanship for the duration specified above, which duration begins on 
the date of purchase by the customer.
2.For software products, HP’s limited warranty applies only to a failure to execute programming 
instructions. HP does not...

Support and warranty 76
Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY 
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES 
OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR 
PURPOSE.
Limitations of liability
1.To the extent allowed by local law, the remedies provided in this Warranty Statement are the 
customer’s sole and exclusive remedies.
2.TO THE EXTENT ALLOWED BY LOCAL LAW,...

C Printer specifications 
77
C Printer specifications
Print method Drop on-demand thermal inkjet printing
Print speed
(Letter/A4)Draft Fast Normal Normal Best
Black
Color
Full Page Color*
*Plain Paper 23  p p m
18 ppm
33 seconds
6 ppm
5 ppm
38 seconds6 ppm
5 ppm
64 seconds3 ppm
3 ppm
104 seconds
Black and color 
resolution Black up to 1200 dpi with pigmented black ink
HP PhotoREt III enhanced color-layeri
ng technology or up to 4800 x 1200 
optimized dpi available on HP premium photo papers
Printer...