Honeywell 20205 Manual

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12
Maintenance
Maintenance
Repairs and/or upgrades are not to be performed on this product.  These ser-
vices are to be performed only by an authorized service center.  See 
Customer Support on page 13-1 for further information.
Cleaning the Device
Reading performance may degrade if the image scanner’s window is not clean.  
If the window is visibly dirty, or if the image scanner isn’t operating well, clean 
the window with a soft cloth or lens tissue dampened with water (or a mild 
soapy water...

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Replacing the 2020 Interface Cable:
1. Turn the power to the host system 
OFF.
2. Disconnect the base’s cable from the 
terminal or computer.
3. Turn the base upside down.
4. Pull the connector out while 
maintaining pressure on the 
connector release clip.
5. Replace with the new cable.  
Insert the connector into the opening 
and press firmly.  The connector is 
keyed to go in only one way, and will 
click into place.
Changing the 3820/3820i 
Battery:
1. Remove the screw on the end 
cap on the...

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 The power cable is connected properly and there is power at the power 
source.
 The host system power is on (if external power isn’t used).
Is the green LED on? 
If the green LED isn’t illuminated, check that:
 The image scanner is correctly placed in the base.
 There is external power or 12 volt host power.
 Charge mode is turned on.  (See  Base Charge Mode on page 1-4)
 The battery is not bad or deeply discharged.  In some cases, the image 
scanner’s battery may trickle charge to bring it into...

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The image scanner won’t read your bar code at all.
1. Scan the sample bar codes in the back of this manual.  If the image scanner 
reads the sample bar codes, check that your bar code is readable.
Verify that your bar code symbology is enabled (see Chapter 6).  
2. If the image scanner still can’t read the sample bar codes, scan All 
Symbologieson page 6-1.
If you aren’t sure what programming options have been set in the base, or if you 
want the factory default settings restored, scan Resetting...

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13
Customer Support
Technical Assistance
If you need assistance installing or troubleshooting your device, please contact 
us by using one of the methods below:
Knowledge Base: www.hsmknowledgebase.com
Our Knowledge Base provides thousands of immediate solutions. If the 
Knowledge Base cannot help, our Technical Support Portal (see below) 
provides an easy way to report your problem or ask your question.
Technical Support Portal: www.hsmsupportportal.com
The Technical Support Portal not only...

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Mexico
Telephone:  01-800-HONEYWELL (01-800-466-3993)
Fax:  +52 (55) 5531-3672
E-mail:  [email protected]
Europe, Middle East, and Africa
Telephone: +31 (0) 40 2901 633
Fax:  +31 (0) 40 2901 631
E-mail:  [email protected]
Hong Kong
Telephone:  +852-29536436
Fax:  +852-2511-3557
E-mail:  [email protected]
Singapore
Telephone:  +65-6842-7155
Fax:  +65-6842-7166
E-mail:  [email protected]
China
Telephone:  +86 800 828 2803
Fax:  +86-512-6762-2560
E-mail:...

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product by anyone other than Honeywell or its authorized representatives.
This warranty shall extend from the time of shipment for the duration published 
by Honeywell for the product at the time of purchase (Warranty Period).  Any 
defective product must be returned (at purchaser’s expense) during the War-
ranty Period to Honeywell’s factory or authorized service center for inspection.  
No product will be accepted by Honeywell without a Return Materials Authoriza-
tion, which may be obtained by...

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A - 1
A
Reference Charts
Symbology Chart
Symbology AIM IDPossible AIM 
ID Modifiers 
(
m)Code ID 
(hex)
All Symbologies (0x99)
China Post ]X0 Q  (0x51)
Codabar
]F
m0-1 a  (0x61)
Codablock F
]O
m0, 1, 4, 5, 6 q  (0x71)
Code 11 ]H3 h  (0x68)
Code 128
]C
m0, 1, 2, 4 j  (0x6A)
Code 16K
]K
m0, 1, 2, 4 o  (0x6F)
Code 32 Pharmaceutical (PARAF) ]X0 <  (0x3C)
Code 39 (supports Full ASCII mode)
]A
m0, 1, 3, 4, 5, 7 b  (0x62)
Code 49
]T
m0, 1, 2, 4 l  (0x6C)
Code 93 and 93i
]G
m0-9, A-Z, 
a-mi  (0x69)
EAN-13...

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Note: “m” represents the AIM modifier character.  Refer to International 
Technical Specification, Symbology Identifiers, for AIM modifier character 
details.
Note: Prefix / Suffix entries for specific symbologies override the universal (All 
Symbologies, 99) entry.  
Refer to Data Editingbeginning on page 4-1 and Data Formattingbeginning on 
page 5-1 for information about using Code ID and AIM ID.
UPC-A ]E0 c  (0x63)
  UPC-A with Add-On ]E3 c  (0x63)
  UPC-A with Extended Coupon Code ]E3 c...