Hitachi Storage Navigator Modular 2 User Guide

Troubleshooting11–7
Hitachi Storage Navigator Modular 2 Configuration Guide
Figure 11-6:  Update Firmware Window
4. Under Update operation, click Transfer Firmware (see Figure 11-6).
5. Click the Browse button next to Update file and select the firmware 
file.
6. Click OK. The Update Firmware confirmation window appears.
7. Read the information in the window. Then check Yes, I have read the 
above warning and want to transfer the firmware.
8. Click the Confirm button to proceed. 
9. When a window...

11–8Troubleshooting
Hitachi Storage Navigator Modular 2 Configuration Guide
If you receive such an error code, please refer to Table 11-1 on page 11-9. 

Troubleshooting11–9
Hitachi Storage Navigator Modular 2 Configuration Guide
Table 11-1:  Failure Codes 
Failure 
Code 
Prefix
Content of Failure
WSAxxxCritical error occurred with the original tray. Please contact HDS Support 
at support.hds.com.
WSBxxxCritical error occurred with the original tray. Please contact HDS Support 
at support.hds.com.
WSC10xAn error occurred with a SAS drive in the first spare drive slot. Please 
follow the instructions in the Alarm Information screen.
WSC11xAn error occurred...

11–10Troubleshooting
Hitachi Storage Navigator Modular 2 Configuration Guide 

Upgrading Navigator 2A–1
Hitachi Storage Navigator Modular 2 User’s Guide
A
Upgrading Navigator 2
This appendix describes how to upgrade the Navigator 2 software 
to a newer version on a host running one of the Navigator 2-
supported operating systems.
The topics covered in this appendix are:
ˆBefore you start
ˆUpgrading Navigator 2 on Windows operating systems
ˆUpgrading Navigator 2 on Solaris operating systems
ˆUpgrading Navigator 2 on Linux operating systems 

A–2Upgrading Navigator 2
Hitachi Storage Navigator Modular 2 User’s Guide
Before you start
If you will be upgrading Navigator 2 using a secure HTTPS connection, use 
the following procedure to set the server certificate and private key after 
completing the update.
To set the server certificate and private key
1. Create the directory used to output a private key.
2. Stop the services for Navigator 2 and then stop the service of 
HiCommand Suite Common Components (see Stopping Hitachi Storage 
Command...

Upgrading Navigator 2A–3
Hitachi Storage Navigator Modular 2 User’s Guide
4. Create a Certificate Signing Request (CSR) by issuing the following 
command line:
For Windows: 
For Unix: 
The following shows an execution example: 
c. Submit the created csr file (httpsd.csr, in the above example) to 
the CA (Certificate Authority) and obtain the signed certificate.
Even if you do not submit the csr file or obtain the signed certificate 
file from the CA, you can correspond to SSL by creating the 
certificate...

A–4Upgrading Navigator 2
Hitachi Storage Navigator Modular 2 User’s Guide
For Windows: 
For Unix: 
5. Using a text editor, open the httpsd.conf file in \Base\httpsd\conf and edit it as follows:
a. Remove # from the following underlined lines, which are commented 
out by default, and change the values of SSLCertificateFile and 
SSLCertificateKeyFile.
b. Specify the signed certificate file obtained from the CA for 
SSLCertificateFile and the full path of the private key file created 
in step 3 for...

Upgrading Navigator 2A–5
Hitachi Storage Navigator Modular 2 User’s Guide
Upgrading Navigator 2 on Windows operating systems
To upgrade Navigator 2 on a Navigator 2-supported Windows 
operating system
1. Insert the Hitachi Storage Navigator Modular 2 installation CD-ROM into 
the management console’s CD/DVD-ROM drive.
Installation starts automatically and the Welcome window appears.
Figure A-1:  Navigator 2 Welcome Window
2. Click Next. The Confirm stopping the services window appears. 

A–6Upgrading Navigator 2
Hitachi Storage Navigator Modular 2 User’s Guide
Figure A-2:  Confirm stopping the services Window
3. Click Next. The Confirm before updating window appears.
Figure A-3:  Confirm before updating Window