Gateway tablet pc User Manual

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FAQs
www.gateway.com
FA Q s
How long will the battery stay charged?
This can vary according to usage conditions, but a new, fully charged standard 
battery can last several hours.
Are there ways to make the battery charge last longer?
■Adjust the Power properties to Max Battery (double-tap the taskbar’s Power 
icon to open the menu)
■Dim the display brightness (double-tap the taskbar’s Ta b l e t icon and choose 
the 
Display tab)
■Disconnect LAN/modem connections and disable wireless 
communications...

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Chapter 17: Troubleshooting
www.gateway.com
Will the tablet work with any monitor or USB peripheral keyboard, 
mouse, or drive? 
Any device will work as long as the device’s driver is available either in Windows 
XP or from the manufacturer, and it carries the Windows XP logo or 
certification. See www.microsoft.com/hcl
 for more information.
Why does the tablet and FlexDock not have parallel, serial, or PS2 
ports? 
Microsoft Tablet PC certification requires the tablet to be completely...

263
Telephone support
www.gateway.com
Telephone support
Before calling Gateway Technical Support
If you have a technical problem with your tablet PC, follow these 
recommendations before contacting Gateway Technical Support:
■Make sure that your tablet PC is connected correctly to a grounded 
AC outlet that is supplying power. If you use a surge protector, make sure 
that it is turned on.
■If a peripheral device, such as a keyboard or mouse, does not appear to 
work, make sure that all cables are plugged...

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Chapter 17: Troubleshooting
www.gateway.com
Telephone numbers
Gateway offers a wide range of customer service, technical support, and 
information services.
Automated troubleshooting system
Telephone numbers
You can access the following services through your telephone to get answers 
to your questions:Service description How to reach
Use an automated menu system and your telephone 
keypad to find answers to common problems.800-846-2118 (US)
877-709-2945 (Canada)
Resource Service description How to...

265
Tutoring and training
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Tutoring and training
Gateway’s Technical Support professionals cannot provide hardware and 
software training or tutorial services. Instead, Gateway recommends the 
following tutoring and training resources.
Self-help
If you have how-to questions about using your Gateway-supplied hardware or 
software, see the following resources:
■The printed or online documentation that came with your hardware or 
software. In many cases, additional product information and...

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Chapter 17: Troubleshooting
www.gateway.com
Tr a i n i n g
Gateway provides the following in-person and computerized training:
Resource Service description For more information
In-Store Training at 
Gateway storesOur friendly and knowledgeable software 
trainers can teach you how to use the 
Internet and the most popular software 
programs, including Microsoft Word, Excel, 
and PowerPoint.www.gateway.com/store
Gateway Learning 
LibrariesA variety of courses and tutorials are 
available on CD. Select...

A
267
Safety,
Regulatory, and
Legal Information
Important safety 
information
Your Gateway system is designed and tested to meet the latest standards 
for safety of information technology equipment. However, to ensure safe 
use of this product, it is important that the safety instructions marked on 
the product and in the documentation are followed.
WarningAlways follow these instructions to help 
guard against personal injury and damage 
to your Gateway system. 

268
Appendix A: Safety, Regulatory, and Legal Information
www.gateway.com
Setting up your system
■Read and follow all instructions marked on the product and in the documentation before you 
operate your system. Retain all safety and operating instructions for future use.
■Do not use this product near water or a heat source such as a radiator.
■The product should be operated only from the type of power source indicated on the rating label.
■Openings in the computer case are provided for ventilation. Do...

269
Regulatory compliance statements
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Regulatory compliance 
statements
Wireless Guidance
Low power, Radio transmitting type devices (radio frequency (RF) wireless communication 
devices), may be present (embedded) in your notebook system. These devices may operate in the 
2.4 GHz (i.e. 802.11B/G LAN & Bluetooth), 5.2 GHz (i.e. 802.11A LAN), and traditional cellular or 
PCS cellular bands (i.e. Cellular data modem). The following section is a general overview of 
considerations while...

270
Appendix A: Safety, Regulatory, and Legal Information
www.gateway.com WarningEvery country has different restrictions on the use of 
wireless devices. Since your system is equipped with a 
wireless device, when traveling between countries with 
your system, check with the local Radio Approval 
authorities prior to any move or trip for any restrictions on 
the use of a wireless device in the destination country.
WarningIf your system came equipped with an internal embedded 
wireless device, do not...