Gateway tablet pc User Manual

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To free IRQ resources for the new device:
1In the Device Manager window, check the device list for a resource 
conflict. A resource conflict appears as a black exclamation point in 
a yellow circle.
2Remove the device you are trying to install, then determine which 
one of the existing devices or ports you can disable.
3Button-tap the device or port you want to disable, then tap Disable. 
The device or port is disabled.
Diskette drive
The diskette drive is not...

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You see a “Non-system disk”, “NTLDR is missing”, or “Disk error” 
error message
■Eject the diskette from the diskette drive, then press ENTER.
■Make sure that the diskette you are using is IBM-compatible.
The diskette drive status indicator is lit continuously
■Remove the diskette from the drive. If the indicator stays on, try restarting 
your tablet PC.
Display
The screen is too dark
■Adjust the brightness using the dashboard. For more information, see...

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3Double-tap Monitors.
4Ta p  Default Monitor.
5Choose Update Driver from the pull-down menu and follow the 
Wizard. You may need to attach the DVD/CD-RW drive.
The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in 
active-matrix LCD screens. Gateway’s inspection standards keep these to a 
minimum. If you feel these pixels are unacceptably numerous or dense on your 
display, contact Gateway...

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■Make sure that Mute controls are turned off. For more information about 
the mute setting, see “Adjusting the volume” on page 86.
■Make sure that headphones are not plugged into the headphone jack. For 
the location of the headphone jack, see “Ports side” on page 7 and “Back” 
on page 229.
■If you are using powered speakers, make sure that they are plugged in and 
turned on.
■Clean the CD. For more information, see “Cleaning CDs or DVDs” on 
page 245....

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Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made 
especially for the purpose.
File management
A file was accidentally deleted
If a file was deleted in Windows while holding down the SHIFT key, the file 
cannot be restored.
To restore deleted files:
1Double-tap the Recycle Bin icon.
2Button-tap the file you want to restore, then tap Restore. The file is 
restored to the place where it was originally deleted from.
If the...

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■Save your files to a diskette or another drive. If the hard drive is full, copy 
any files not regularly used to diskettes or other backup media, then delete 
them from the hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive 
problems, run the Error checking program. For more information, see 
“Checking the hard drive for errors” on page 198.
The hard drive cannot be accessed, or you...

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■If you have the call waiting feature on your telephone line, make sure that 
it is disabled.
■Make sure that you are not using a digital, rollover, or PBX line. These lines 
do not work with your modem.
■Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP technical support for help.
■Make sure that you do not have a problem with your modem. For more 
information, see “Modem” on page 250.
You see an “Unable to...

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People are sending you e-mail messages, but you have not received 
any mail
■Tap the receive button in your e-mail program.
■Make sure that your account with your Internet service provider (ISP) is 
set up correctly. Contact your ISP for technical support.
Interface/Ports
The buttons on the Gateway Tablet’s front do not do what they are 
supposed to
■The button functions have been changed. Reset button functions in the 
Buttons tab of the Tablet and Pen...

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■Clean the keyboard by using an aerosol can of air with a narrow, straw-like 
extension to remove dust and lint trapped under the keys.
■Try a keyboard that you know works to make sure that the keyboard port 
works.
■If you spilled liquid in the keyboard, turn off your tablet PC and unplug 
the keyboard. Clean the keyboard and turn it upside down to drain it. Let 
the keyboard dry before using it again. If the keyboard does not work after 
it dries, you may need to...

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Modem 
Your modem does not dial or does not connect
■Make sure that the modem cable is plugged into the modem jack and not 
the Ethernet network jack. See “Ports side” on page 7 and “Back” on 
page 229 to make sure that the connection has been made correctly.
■Make sure that your tablet PC is connected to the telephone line and the 
telephone line has a dial tone.
■Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■Remove any line...