Gateway P-6825 Manual

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Passwords
Your notebook does not accept your password
Make sure that C
APS LOCK and NUM LOCK are turned off, then 
retype the password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is 
very secure, with no easy way to recover a forgotten password. 
You must return your notebook for repair. Call Gateway 
Customer Care for instructions.
Power
Your notebook is not working on AC power
Make sure that your AC power adapter is connected...

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Printer
The printer will not turn on
Make sure that the printer is online. Many printers have 
an online/offline button that you may need to press.
Make sure that the power cable is plugged into an 
AC power source.
The printer is on but will not print
Check the cable between the printer and your notebook. 
Make sure that it is connected to the correct port.
Make sure that the printer is online. Many printers have 
an online/offline button that you may need to press so 
the...

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4If the printer status is Offline, right-click the name 
of the p rinte r you want to use, then  click Use Printer 
Online to set the printer to work online.
Wait until files have been printed before sending 
additional files to the printer.
If you print large files or many files at one time, you may 
want to add additional memory to the printer. See the 
printer documentation for instructions for adding 
additional memory.
You see a “Printer is out of paper” error message
After...

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Touchpad
Touchpad is not working
Make sure the touchpad is turned on. For more 
information, see “Changing mouse, touchpad, or 
pointing device settings” in your online User Guide.
The notebook is not responding when you click or tap on 
the touchpad
Turn on the touchpad. For instructions on how to adjust 
the touchpad settings, see “Changing mouse, touchpad, 
or pointing device settings” in your online User Guide.
The pointer moves unexpectedly
Clean the touchpad with a...

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If you have recently installed hardware or software, 
make sure that you have installed it according to the 
instructions provided with it. If you did not purchase the 
hardware or software from Gateway, see the 
manufacturer’s documentation and technical support 
resources.
If you have “how to” questions about using a program, 
see:
Online Help
Printed documentation
The Microsoft Windows documentation
The software publisher’s Web site
See the troubleshooting section of this chapter....

CHAPTER 9: Troubleshooting
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APPENDIXA
139
Legal Information
Important safety information
Regulatory compliance statements
Environmental information
Notices 

APPENDIX A: Legal Information
140
Important safety information
Your Gateway notebook is designed and tested to meet the latest standards for safety of 
information technology equipment. However, to ensure safe use of this notebook, it is important 
that the safety instructions marked on the notebook and in the documentation are followed.
Setting up your system
Read and follow all instructions marked on the notebook and in the documentation 
before you operate your notebook. Retain all safety and...

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Unplug the notebook from the wall outlet and refer servicing to qualified personnel if:The power cord or plug is damaged.Liquid has been spilled into the notebook.The notebook does not operate properly when the operating instructions are 
followed.
The notebook was dropped or the cabinet is damaged.The notebook performance changes.
Replacement parts and accessories
Use only replacement parts and accessories recommended by Gateway.
Regulatory compliance 
statements
Wireless guidance...

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Additional limitations, cautions, and concerns for specific countries are listed in the specific country 
sections (or country group sections) . The wireless devices in your system are only qualified for 
use in the countries identified by the Radio Approval Marks on the system rating label. If the 
country you will be using the wireless device in, is not listed, please contact your local Radio 
Approval agency for requirements. Wireless devices are closely regulated and...