Gateway P-6825 Manual

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If the notebook will not turn on, try turning it on with 
the notebook plugged in and the battery removed, then 
try turning the notebook on with the notebook 
unplugged and the battery installed.
If a peripheral device (such as a keyboard or mouse) does 
not work, make sure that all connections are secure.
Make sure that your hard drive is not full.
If an error message appears on the screen, write down 
the exact message. The message may help Gateway 
Customer Care in diagnosing and...

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You see an “Access Denied” or “Write protect” error 
message
Move the write-protection tab in the upper-right corner 
of the diskette down (unprotected) .
The diskette may be full. Delete unnecessary files on the 
diskette and try again.
Not all diskettes are IBM-compatible. Make sure that the 
diskette you are using is IBM-compatible.
Try a different diskette. Occasionally diskettes are flawed 
and cannot be read by the diskette drive.
You see a “Disk is full” error...

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The text on the display is dim or difficult to read
Adjust the brightness using the system keys or Windows 
Mobility Center. For more information about adjusting 
the brightness, see “Adjusting the brightness” on 
page 42.
Change the display settings. For instructions on 
changing the display settings, see “Changing screen 
settings” in your online User Guide.
Move your notebook away from sources of electrical 
interference, such as televisions, unshielded speakers, 
microwaves,...

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Try a different disc. Occasionally discs are flawed and 
cannot be read by the drive.
Some music CDs have copy protection software. You may 
not be able to play these CDs on your notebook.
Your notebook may be experiencing some temporary 
memory problems. Shut down and restart your 
notebook.
Clean the disc. For more information, see “Cleaning CDs 
or DVDs” on page 87.
An audio CD does not produce sound
Make sure that the CD label is facing up, then try again.
Some music...

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Make sure that the disc’s regional code and your DVD 
drive’s regional code match.
Make sure that a DVD player program has been installed 
on your notebook. For instructions on playing a DVD, see 
“Playing music and movies” in your online User Guide.
You cannot eject a CD or DVD
Your notebook must be turned on to remove CDs and 
DVDs. If you do not want to turn on your notebook, 
manually eject the disc by inserting an opened paper clip 
into the manual eject hole. For the location of...

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Fingerprint reader
The fingerprint reader does not recognize your fingerprint
Make sure that you are using the correct method for 
swiping your finger. For more information, see “Running 
the TouchStrip Tutorial” on page 29.
Make sure that you are using a finger that you have 
enrolled. For more information, see “Enrolling your 
fingerprints” on page 30.
For more information about troubleshooting the 
fingerprint reader, click   (Start),
 All Programs, 
Protector Suite QL,...

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Make sure that the hard drive is installed correctly. 
Remove it, firmly reinsert it, then restart your notebook. 
For more information about removing your hard drive, 
see “Replacing a hard drive kit” on page 106.
If your notebook has been subjected to static electricity 
or physical shock, you may need to reinstall the 
operating system.
The eSATA drive is not recognized
Shut down and restart your notebook.
Disconnect the drive cable, then reconnect it.
Internet
You cannot connect...

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You see an “Unable to locate host” message and are unable 
to browse the Internet
This problem can occur when you have typed a URL (Web 
address) incorrectly, you have lost your Internet 
connection, or your ISP is having technical difficulties.
Double-check the URL or try a different URL. If the error 
message still appears, disconnect from the ISP 
connection and close your browser, then reconnect and 
open the browser. If you still get the error, your ISP may 
be having...

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Remove all extension cables and switchboxes.
Clean the keyboard by using an aerosol can of air with 
a narrow, straw-like extension to remove dust and lint 
trapped under the keys.
Try a keyboard that you know works to make sure that 
the keyboard port works.
If you spilled liquid in the keyboard, turn off your 
notebook and unplug the keyboard. Clean the keyboard 
and turn it upside down to drain it. Let the keyboard dry 
before using it again. If the keyboard does not work after 
it...

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Type of connection used—You can connect the notebook 
video output to a TV. However, the connection type has 
an affect on the video quality. The notebook has two 
video outputs:
HDMI—If your TV includes an HDMI port, connect the 
HDMI cable from the notebook’s optional HDMI Out 
port to the TV’s HDMI In port. HDMI display quality 
is usually superior for TV images. HDMI also 
transmits audio to your television. Many older TVs do 
not have an HDMI port.
VGA—If your TV or...