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Reinstalling device drivers
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If you need to reinstall device drivers because you are directed to do so while 
troubleshooting or if a message tells you that there is a problem with a device 
driver, reinstall the device drivers by following the instructions below.
If you just reinstalled Windows XP, the device drivers were automatically 
reinstalled.
To reinstall device drivers:
1Insert the red Drivers and Applications CD into the DVD/CD-RW or 
DVD-RW/CD-RW drive. If the program starts automatically, go to Step 5.
- OR -
If the program does not start automatically, go to Step 2.
2Click Start, then click Run. The Run dialog box opens.
3In the Open text box, type d:\runmenu.exe (where d is the drive letter of 
your DVD/CD-RW or DVD-RW/CD-RW drive).
4Click OK.
5If this is the first time you have inserted the red Drivers and Applications 
CD, accept the End User License Agreement (EULA) by clicking 
Yes, I accept 
it
, then clicking Continue. The Gateway Driver and Application Recovery 
program starts and the 
Drivers and Application Recovery tab appears.
6Select a single device driver to reinstall.
- OR -
Click 
Automatic Installation, then select multiple device drivers to reinstall. 
(Grayed out drivers are not available for Automatic Installation. To select 
these drivers, click 
Manual Installation.)
7Click Install.
8Follow any additional on-screen instructions. Depending on the device 
driver you are reinstalling, you may only need to restart your notebook 
to complete the installation. However, if a setup wizard opens when you 
restart your notebook, follow the on-screen instructions. 
						

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Updating device drivers
The Restoration CDs contain a device driver update utility that works over the 
Internet. If you do not have an Internet service provider, the update utility 
works by direct-dialing the device driver update service.
To update device drivers:
1Insert the red Drivers and Applications CD into the DVD/CD-RW or 
DVD-RW/CD-RW drive. If the program starts automatically, go to Step 5.
- OR -
If the program does not start automatically, go to Step 2.
2Click Start, then click Run. The Run dialog box opens.
3In the Open text box, type d:\runmenu.exe (where d is the drive letter of 
the DVD/CD-RW or DVD-RW/CD-RW drive).
4Click OK.
5If this is the first time you have inserted the red Drivers and Applications 
CD, accept the End User License Agreement (EULA) by clicking 
Yes, I accept 
it
, then clicking Continue. The Gateway Driver and Application Recovery 
program starts and the 
Drivers and Application Recovery tab appears.
6Click the Web Updates tab.
Help and 
SupportFor more information about reinstalling device drivers in 
Windows XP, click Start, then click Help and Support.
Type the keyword drivers in the Search box 
, then click the arrow.
ImportantOnly use the wireless Ethernet drivers approved for the 
country the device will be used in. See the red Drivers and 
ApplicationsCD or the Gateway Technical Support Web 
site (support.gateway.com
).
See “Safety, Regulatory, and Legal Information” on 
page 271 for general wireless regulatory and safety 
guidelines. 
						

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Reinstalling programs
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7Click Check Now. The Connect window opens.
8Install available updated device drivers by following the on-screen 
instructions. Depending on the device driver you are updating, you may 
only need to restart your notebook to complete the installation. However, 
if a setup wizard opens when you restart your notebook, follow the 
on-screen instructions.
Reinstalling programs
If you have problems running a program or if you have reinstalled your 
operating system, you can reinstall programs from the red Drivers and 
Applications CD and other program CDs. If you are reinstalling programs from 
other program CDs, follow the installation instructions on each CD. If you want 
to reinstall a program, uninstall the old version first.
To reinstall programs from the Drivers and Applications CD:
1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next 
step.
2Click Start, Control Panel, then click Add or Remove Programs.
3In the Currently Installed Programs list, click the program you want to 
uninstall, then click 
Change/Remove and follow the on-screen instructions.
4Insert the red Drivers and Applications CD into the DVD/CD-RW or 
DVD-RW/CD-RW drive. If the program starts automatically, go to Step 8.
- OR -
If the program does not start automatically, go to Step 5.
5Click Start, then click Run. The Run dialog box opens.
Help and 
SupportFor more information about updating device drivers in 
Windows XP, click Start, then click Help and Support.
Type the keyword updating drivers in the Search box 
, then click the arrow. 
						

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6In the Open text box, type d:\runmenu.exe (where d is the drive letter of 
your DVD/CD-RW or DVD-RW/CD-RW drive).
7Click OK.
8If this is the first time you have inserted the red Drivers and Applications 
CD, accept the End User License Agreement (EULA) by clicking 
Yes, I accept 
it
, then clicking Continue. The Gateway Driver and Application Recovery 
program starts and the 
Drivers and Application Recovery tab appears.
9Select a single program to reinstall.
- OR -
Click 
Automatic Installation, then select multiple programs to reinstall. 
(Grayed out programs are not available for Automatic Installation. To select 
these programs, click 
Manual Installation.)
10Click Install.
11Follow any additional on-screen instructions. Depending on the programs 
you are reinstalling, you may only need to restart your notebook to 
complete the installation. However, if a setup wizard opens when you 
restart your notebook, follow the on-screen instructions.
To reinstall other programs from a CD:
1If you just reinstalled Windows, go to Step 4. Otherwise, go to the next 
step.
2Click Start, Control Panel, then click Add or Remove Programs.
3In the Currently Installed Programs list, click the program you want to 
uninstall, then click 
Change/Remove and follow the on-screen instructions.
Help and 
SupportFor more information about reinstalling programs in 
Windows XP, click Start, then click Help and Support.
Type the keyword installing programs in the Search box 
, then click the arrow. 
						

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4Insert the program CD into the DVD/CD-RW or DVD-RW/CD-RW drive.
5Complete the program reinstallation by following the instructions 
included with the program CD.
Reinstalling Windows
If your notebook is not working correctly, try the following options to correct 
the problem:
■Troubleshooting. For more information, see “Troubleshooting” on 
page 243.
■Running System Restore.
■Reinstalling device drivers. For more information, see “Reinstalling device 
drivers” on page 220.
If the options above do not correct the problem, you can use the Restoration 
CDs to reinstall Windows and other software.
The Restoration CDs step you through reinstalling Windows XP. If you are 
reinstalling Windows XP, the Restoration CDs automatically reinstall the 
hardware device drivers and some programs as well. You can install any 
remaining programs by using the program CDs that came with your notebook. 
To reinstall your programs, follow the instructions in “Reinstalling programs” 
on page 223.
ImportantIf you are prompted for your Windows product key when 
you reinstall Windows, you can find the key on the 
Microsoft Certificate of Authenticity label located on the 
bottom of your notebook case. For more information, see 
“Microsoft Certificate of Authenticity” on page 11. 
						

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To reinstall Windows XP and the device drivers:
1Insert the red Drivers and Applications CD into the DVD/CD-RW or 
DVD-RW/CD-RW drive.
2Restart your notebook.
3Select 2. Boot from CD-ROM.
4Select a language option.
5Select 1. Delete all files (Automated Fdisk/Format).
6Select 1. Continue deleting all files and restart.
7When prompted, press any key to continue.
8Select 2. Boot from CD-ROM.
9Select a language option.
10Select 2. Automated installation of Windows (XP).
11When prompted, remove the red Drivers and Applications CD and insert 
the blue Operating System CD into the CD or DVD drive, then press any 
key to continue.
12When prompted, accept the License Agreement by pressing Y.
13Wait while the setup program copies files to your hard drive. When your 
notebook restarts, do NOT press any key to boot from CD.
14When prompted, insert the red Drivers and Applications CD, then click 
Continue. The Gateway Application Loader automatically installs your 
drivers and programs. Your notebook restarts several times during this 
process. Do not press any keys or buttons during this process unless 
prompted to do so.
15When the Gateway Application Loader has finished, go to the Windows 
desktop by clicking 
OK.
16Install additional programs by following the instructions in “Reinstalling 
programs” on page 223.
CautionBack up your personal files before you use this option.
All files on your notebook will be deleted! 
						

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17Install other software, such as Microsoft Works Suite and gaming software, 
by following the instructions in “To reinstall other programs from a CD:” 
on page 224. 
						

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229
Upgrading Your
Gateway M505
This chapter provides information about adding hardware 
devices to your notebook. Read this chapter to learn 
how to:
■Add and remove PC Cards
■Add and replace memory
■Replace the hard drive 
						

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Adding and removing a PC Card
Your notebook has a PC Card slot (also known as a PCMCIA card slot). This 
slot accepts one Type II card.
You do not need to restart your notebook when changing most cards because 
your notebook supports hot-swapping. Hot-swapping means that you can insert 
a PC Card while your notebook is running. If your PC Card does not work after 
hot-swapping, see the PC Card manufacturer’s documentation for further 
information.
To insert a PC Card:
■Push the card firmly into the PC Card slot label-side up until the outer edge 
of the card is flush with the side of your notebook.