Epson Stylus Pro 9700 User Manual

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Changing the Date and Time
1. Press r Menu.
2. Press d until 
MAINTENANCE is highlighted, then press r.
3. Press d until you see 
CLOCK SETTING, then press r.
4. Use the d, u, and r buttons to set each item in the date and time, 
displayed in the following format: 
MM/DD/YY HH:MM.
5. Press 
OK to save the setting.
Using Maintenance Mode
Maintenance mode allows you to make special settings and perform 
maintenance procedures that may be needed occasionally. You can use 
maintenance mode to do the following:
Change the language or units of measurements used on the printer’s 
control panel menus.
Adjust the maximum value for roll paper tension.
Run a “super strong” cleaning cycle.
Return all of the printer’s control panel settings to their default values.
Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
2. Press and hold the 
 button, then press the Ppower button and 
hold it until the printer turns on and the LCD displays 
MAINTENANCE MODE.
3. Use the d and u buttons to select the settings described below. If you 
need to back up to the previous menu level, press l.
To change the language on the LCD display, press d to highlight 
LANGUAGE, then press r. Press d until you see the language you 
want, then press 
OK to select it. The printer exits maintenance 
mode and returns to normal operation.
Note: You can use the 
PRINTER SETUP menu to 
enable the roll paper 
counter, paper size 
check, and several other 
printer features. For more 
information, see 
page 217.
 
						

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To change the units of measurement, press d to highlight LENGTH 
UNITS
, then press r. Press d to switch from METRIC to 
FEET/INCH, then press OK to select it. Press l when done.
To change the temperature units of measurement, press d to 
highlight 
TEMPERATURE UNITS, then press r. Press d to switch 
from 
C (Celsius or centigrade) to F (Fahrenheit), then press OK to 
select it. Press 
l when done.
To change the maximum roll paper tension, press d to highlight 
ROLL PAPER TENSION, then press r. Press d to decrease the 
maximum value, or u
 to increase it (from 1 to 5). Press OK to select 
the setting you want.
To run a super strong cleaning cycle, press d to highlight 
SS CLEANING, then press r to display EXECUTE. Press OK to 
start the cleaning cycle.
To return all control panel settings to their default values, press d to 
highlight 
DEFAULT PANEL, then press r to display EXECUTE. 
Press 
OK to restore the default settings.
4. To exit maintenance mode, turn off the printer by pressing the Ppower 
button. Press the Ppower button again to turn on the printer in the 
normal operating mode.
Replacing the Paper Cutter
If you notice that your paper isn’t being cut cleanly, the cutter may need to 
be replaced.
You can obtain a new cutter from Epson (part number C12C815331). See 
page 12 for ordering details.
Removing the Old Cutter
Make sure the printer is turned on, then follow these steps to remove the 
blade:
1. Press r 
Menu.
2. Press d until 
MAINTENANCE is highlighted, then press r.
 
						

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3. Press d until CUTTER REPLACEMENT is highlighted, then press r 
again.
4. Press 
OK. The paper cutter moves to the replacement position.
5. To remove the cutter cover, press in the tab and pull it down.
6. Loosen the screw using a cross-head screwdriver.
 
						

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7. Carefully remove the cutter.
8. Dispose of the cutter in accordance with local regulations.
Installing the New Cutter
Remove the new blade from its package, then follow these steps to install it:
1. Insert the new cutter into the holder. Make sure the cutter pin goes into 
the hole.
WARNING: The blade is 
sharp. Be careful when 
removing it. 
 
						

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2. Tighten the screw using a cross-head screwdriver.
3. Align the cover, then press it in until it clicks into place.
4. Press 
OK to finish the replacement process. The cutter moves to home 
position.
5. Run the Cutter Adjustment from the Maintenance Menu on the control 
panel.
After you print the pattern, put the two cut pieces together and select 
the pattern with the most precise cut between the two colors. Select the 
pattern number on the control panel and press 
OK.
 
						

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Replacing the Maintenance Tank
The maintenance tank stores ink that gets flushed from the system during 
the initial ink charge and manual and automatic print head cleaning. When 
the tank is almost full, the message 
MAINTENANCE TANK NEARLY FULL 
appears on the LCD display. When the tank is completely full, the printer 
stops working and 
MAINTENANCE TANK FULL appears on the LCD.
You can check how much space remains in the maintenance tank by viewing 
its icon on the control panel, shown below. You can also check its status 
using the menus (see page 150), using your printer software (see page 151), 
or by printing a nozzle check sheet (see page 154).
The icon(s) show the approximate amount of space remaining in the tank(s).
The Epson Stylus Pro 7700 has one maintenance tank (on the right side), 
and the Pro 9700 has two (one on either side). Replacement tanks are 
available from Epson (part number C12C890191). See page 12 for details.
The printer will not print if one of the maintenance tanks is full. On the 
Epson Stylus Pro 9700, the right tank is used more than the left. To 
maximize tank life, you can switch the tanks when the right tank reaches 
approximately 40% to 60% of capacity.
Follow these steps to replace the tank:
1. If you have the Epson Stylus Pro 9700, check the LCD display to 
determine which tank needs to be replaced (left or right).
2. Turn off the printer.
Maintenance tank icons 
(only one tank icon 
appears on the 
Pro 7700 LCD display)
 
						

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3. Grasp the handle at the bottom of the tank (on the side of the printer) 
and gently pull out the maintenance tank. Then place it in the plastic 
bag included with the new tank.
4. Insert the new tank.
Caution: Be careful not 
to spill ink from the 
maintenance tank when 
removing it. Hold it upright 
at all times and dispose of 
it carefully. 
 
						

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Cleaning the Printer
To keep your printer working at its best, clean it if it becomes soiled.
1. If your prints are soiled by ink on the roller, load inexpensive roll paper 
and press d to feed the paper without printing on it. Press d several 
times until the paper is clean. 
2. Turn off the printer and wait until all the lights are off. Then unplug the 
power cord and disconnect the printer from your system.
3. Open the front cover and use canned air or a soft lint-free cloth to 
carefully clean away any dust or dirt inside the printer. 
4. Clean the area shown below in the direction of the arrows. If necessary, 
dampen the cloth, clean the inside of the printer, then dry it with a soft 
cloth.
Caution: Be careful not 
to touch the gears inside 
the printer.
To avoid damaging the 
components as well as 
the case, never use 
alcohol or thinners to 
clean the printer. 
Be careful not to get 
water on the printer 
mechanism or electronic 
components.
Don’t use a hard or 
abrasive brush.
Don’t spray the inside 
of the printer with 
lubricants; unsuitable 
oils can damage the 
mechanism. Contact your 
service provider if you 
think the printer needs 
lubrication.
Do not touch the gray 
area, roller, or absorption 
pads inside the printer; 
otherwise your prints may 
be soiled. 
 
						

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5. If your prints are soiled on the back, wipe the blue area carefully.
6. If powdery dust has accumulated, use a toothpick or similar tool to 
remove it.
7. Remove the paper basket. Then clean away any dust or dirt around the 
leg assembly using a soft brush.
 
						

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8. If the outer case is dirty, clean it with a soft, clean cloth dampened with 
mild detergent. Keep the ink cartridge compartments closed to prevent 
water from getting inside.
9. To wash the paper basket, remove the shafts, then machine wash with 
mild detergent and air dry.
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same 
building), you can roll it on its stand (see page 172). To ship the printer a 
longer distance, you should repack it using the original box and packing 
materials. Follow the instructions below to prepare the printer for shipment.
If you don’t have the original packaging, you can purchase replacement 
packaging from Epson. See page 12 for more information.
Preparing the Printer for Shipment
1. Turn off the printer and wait until the carriage moves to the home 
position (on the far right) and the Ppower light goes off. Then unplug 
the printer.
2. Remove the following parts:
Power cord and interface cables
Paper basket
All paper or other media
Optional Auto Take-Up Reel (if installed)
3. Leave the ink cartridges installed.