Epson Stylus Pro 9700 User Manual
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers. Trademarks Epson , Epson Stylus, UltraChrome, and MicroWeave are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. UltraSmooth and Piezo Pro are registered trademarks; PhotoEnhance and ePlaten are trademarks; and Epson Preferred and myEpsonPrinter.com are service marks of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. Legal Notices Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. © 2009 Epson America, Inc. 11/09 CPD- 27720
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian Users This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
5 Contents|5 Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1 Setting Up the Printer Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 22 Unpacking the Printer and Mounting It on the Stand . . . . . . . . . . . . 25 Attaching the Paper Basket (Epson Stylus Pro 7700) . . . . . . . . . . . . . 27 Attaching the Paper Basket (Epson Stylus Pro 9700) . . . . . . . . . . . . . 34 Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 42 Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Checking the Current Firmware Version . . . . . . . . . . . . . . . . . . . . . . 55 Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 55 Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . . 56 2 Handling Paper and Other Media Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Available Epson Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Contents
6 6|Contents Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Setting Up Automatic Media Tracking and Identification . . . . . . . . . 61 Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Loading the Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 69 Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Removing Paper from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Loading Thick Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 76 Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 77 Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 79 Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 84 Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 3 Printing With Epson Drivers for Windows Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . . . 86 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . 89 Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . 100 Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . 104 Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . 104 Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . 105 Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . 105 Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
7 Contents|7 Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 4 Printing With Epson Drivers for Macintosh Sizing Images for Borderless Printing on Roll Paper . . . . . . . . . . . . . . . . 112 Printing With Mac OS X 10.6 and 10.5 . . . . . . . . . . . . . . . . . . . . . . . . 113 Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . 113 Choosing Advanced Media Control Options. . . . . . . . . . . . . . . . . . 119 Choosing Roll Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . 123 Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 124 Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Printing With Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . 132 Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . 133 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . 136 Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . 136 Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 139 5 Managing Color With Profiles Macintosh Printing With a Color Profile . . . . . . . . . . . . . . . . . . . . . . . . 141 Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 141 Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 144 Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 145 Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 145 Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 148
8 8|Contents 6 Maintaining and Transporting the Printer Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 151 Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 152 Running the Nozzle Check and Head Cleaning Utilities . . . . . . . . . 152 Checking and Cleaning the Print Head Using the Control Panel . . 154 Automatically Checking and Cleaning the Print Head . . . . . . . . . . 154 Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 170 Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 173 7 Solving Problems Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Auto Take-Up Reel Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . 182 Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . 187 Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Solving Problems With the Optional Auto Take-Up Reel . . . . . . . . . . . 193
9 Contents|9 Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 193 Macintosh OS X 10.6 and 10.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Macintosh OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 A Specifications Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 B Using the Optional Auto Take-Up Reel Loading Roll Paper Onto the Take-Up Reel . . . . . . . . . . . . . . . . . . . . . 204 Winding Prints Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Winding Prints Backward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Printing Using the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . 207 Reversing the Paper Stops for a 2-inch Paper Reel Core . . . . . . . . . 208 Installing a Take-Up Reel Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 C Control Panel Summary Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 LCD Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Menu Setting Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Index