Epson Stylus Pro 4800 User Manual

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Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the 
following solutions:
For roll paper, try adjusting the paper suction setting. See page 57 for 
more information. You can also adjust this setting through your printer 
driver.
For heavy or thick media, follow the instructions on page 44 to load the 
media correctly.
Make sure the paper is not folded, wrinkled, or damp.
Make sure the printer’s environment falls within the required 
temperature and humidity range.
Make sure the paper is not too thick or too thin. See pages 35 and 
150 to 151 for paper specifications.
Make sure no foreign objects are inside the paper path.
Make sure the printer isn’t located in a brightly lit area. The paper 
sensors may not operate correctly.
Make sure the Media Type and Paper Source settings in the printer 
software are correct.
Make sure the platen gap setting is correct for the paper or media you’re 
printing on. See page 56 for more information.
Printing is too slow. ◗Turn on High Speed in your Advanced settings.
◗Choose a lower resolution in your printer software for faster printing.
◗Clear space on your hard drive or run a defragmentation utility. 
◗Don’t run too many applications at the same time. 
◗Turn off virtual memory.
◗Add RAM to your system.
◗Consider upgrading your system to support a faster connection to the printer: 
either IEEE 1394 FireWire or USB 2.0.
ProblemSolution
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If you’re not using Epson media, make sure you use a paper 
configuration to adjust for the paper’s thickness and drying time (see 
page 58).
If roll paper is curled tightly, select Starwheel-Roll Curled as the Feed 
Roller Type in your paper configuration settings. 
Clearing Roll Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a 
PAPER JAM message on the LCD display. Follow these steps to clear a 
paper jam:
1. Turn off the printer, open the roll paper cover, and release the paper 
lever.
C
Caution: To avoid 
damaging the printer, 
never move the paper 
lever while the 
 Pause 
light is flashing.
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2. Cut the paper at the paper insertion slot, and remove the roll paper.
3. Remove the jammed paper from the front or back of the printer.
4. If necessary, open the top cover and remove the jammed paper. 
Caution: Be careful not 
to damage the print head 
when you pull out the 
paper. 
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5. Make sure the  paper light is on and LOAD PAPER is displayed on the 
LCD panel. Then reload your paper.
Clearing Paper Tray Jams
If paper gets jammed while feeding from the tray, follow these steps to clear 
it:
1. Turn off the printer and release the paper lever.
2. Remove the paper tray.
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3. Carefully pull out the jammed paper.
4. If paper is still jammed in the printer, open the top cover and remove it.
5. If paper is jammed around the rear cover, remove the cover by squeezing 
the square knobs and pulling the cover off the printer. 
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6. Then remove the paper.
7. Reinstall the rear cover. Then press and hold the 
 Pause button if 
necessary to reset the printer.
Clearing Paper Jams from the Manual Feed Slots
If paper is jammed in the front or rear manual feed slots, follow these steps 
to clear it:
1. Turn off the printer and release the paper lever.
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2. Remove the paper tray.
3. Carefully pull out the jammed paper.
4. If you can’t reach the paper from the front, remove it from the back of 
the printer.
5. Press and hold the 
 Pause button if necessary to reset the printer.
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149
Environmental
Electrical
Check the label on the back of your printer for voltage information.
Dimensions
OperationStorage
Temperature50 to 95 °F 
(10 to 35 °C)
Print quality guarantee: 
59 to 77°F 
(15 to 25 °C)–4 to 104 °F 
(–20 to 40 °C)
(1 month at 104 °F)
Humidity
(without 
condensation)20 to 80% RH 
40 to 60% RH for optimum 
print quality
For optimal operation, 
humidity should be 
between 35 and 45% RH20 to 85% RH
SpecificationDescription
Input voltage range90 V to 264 V
Rated frequency range50 to 60 Hz 
Input frequency range49 to 61 Hz
Rated current1.0 A at 120 V 
0.5 A at 220 V 
Power consumptionApprox. 52 W or less (ISO 10561 letter pattern)
5 W or less in standby mode
1 W or less in power off mode
SpecificationWith tray and roll holderWithout tray and roll holder
Height14 inches  13 inches
Width33.9 inches  33.9 inches 
Depth29.5 inches  18.5 inches
AppendixA: 
Specifications
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150|Specifications
Weight
Printer Interfaces
USB (1.1 and 2.0 compatible)
IEEE-1394 FireWire
In addition, a Type-B expansion slot is available for installing an optional 
internal Ethernet network card (10/100 Base TX).
Safety Approvals
Media
Roll Paper
Printer with tray and roll holder88.6 lb
Safety standardsUL 60950, CSA 22.2 No. 60950 
EMCFCC part 15 subpart B, class B, CSA C108.8 class B
Maximum roll width17 inches 
Maximum roll lengthUp to 147 feet for 2-inch cored media
Up to 662 feet for 3-inch cored media
Weight range17 to 24 lb (64 to 90 g/sm)
Roll paper compatibilityHandles both 2- and 3-inch cored media
Maximum roll paper 
diameter4 inches (2-inch core) or 
6 inches (3-inch core)
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