Epson Stylus Pro 4800 User Manual

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10. Close the top cover when you see a message prompting you to do so. 
The cutter moves to the home position.
Replacing the Maintenance Tank
The maintenance tank stores ink that gets flushed from the system during 
manual and automatic print head cleaning. When the tank is almost full, the 
message 
MNT TK NEAR FULL appears on the LCD panel. When the tank is 
completely full, the printer stops working and 
MNT TNK FULL appears on 
the LCD. 
You can check how much space remains in the maintenance tank by viewing 
its indicator on the control panel, shown below. You can also check its status 
using the SelecType menu (see page 103) or by printing a nozzle check sheet 
(see page 102). 
Replacement tanks are available from Epson (part number C12C890191). 
Follow these steps to replace the tank:
1. Make sure the printer is not printing or performing any other operations 
(
READY or PAPER OUT should appear on the control panel).
2. If you are using 220 ml ink cartridges, remove the four cartridges from 
the right ink compartment, then close the compartment cover.
Maintenance tank 
indicator (showing 
a new tank)
Note: You can purchase 
replacement items for 
your printer from an 
authorized Epson 
reseller. To find the 
nearest reseller, call 
800-GO-EPSON 
(800-463-7766). In the 
U.S., you can also 
purchase online at 
www.epsonstore.com. 
(U.S. sales only). In 
Canada, you can also 
purchase at 
www.epson.ca or 
800-807-7766.
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3. Place your hand under the right ink compartment and gently pull out 
the maintenance tank.
4. Place the used tank in the plastic bag included with the new tank.
5. Insert the new tank. 
6. If you removed any ink cartridges, replace them after inserting the new 
maintenance tank.
Caution: Be careful not 
to spill ink from the 
maintenance tank when 
removing it. Hold it upright 
at all times and dispose of 
it carefully. 
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Cleaning the Printer
To keep your printer working at its best, you should clean it several times a 
year.
1. Make sure the printer is turned off and all its lights are off. Then unplug 
the power cord and disconnect the printer from your system.
2. Open the roll paper cover and remove the roll paper. Remove any sheets 
from the paper tray. Use a soft brush attachment to vacuum the paper 
tray.
3. If the paper path accidentally gets soiled with ink, gently clean it with a 
soft, lint-free cloth dampened with water.
4. If the outer case is dirty, clean it with a soft, clean cloth dampened with 
mild detergent. Keep the ink cartridge compartment closed to prevent 
water from getting inside.
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same 
building), raise the ink levers and have at least two people lift the printer. 
To ship the printer, you must repack it using the original box and packing 
materials and secure it to a pallet. If you do not have these items, contact 
Epson to request them. Otherwise, the printer may be damaged beyond 
repair.
If your printer includes the EpsonNet Ethernet card, you must remove it 
before shipping the printer for repairs. See page 127 for instructions.
Caution: Be careful not 
to touch the gears inside 
the printer.
To avoid damaging the 
components as well as 
the case, never use 
alcohol or thinners to 
clean the printer. 
Be careful not to get 
water on the printer 
mechanism or electronic 
components.
Don’t use a hard or 
abrasive brush.
Don’t spray the inside 
of the printer with 
lubricants; unsuitable 
oils can damage the 
mechanism. Contact 
Epson if you think the 
printer needs lubrication.
WARNING: The printer 
weighs about 88 lb (without 
ink), and should be lifted by 
two people. 
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Preparing the Printer for Shipment
1. Turn the printer on and remove the following parts:
All paper or other media
Roll paper spindle
Paper tray
2. If you are using the 110 ml ink cartridges, leave them installed. If you 
are using 220 ml cartridges, remove them and install 110 ml cartridges. 
To store partially used cartridges removed from the printer, tape over 
the needle valve hole and place each cartridge in a separate, resealable 
plastic bag. Be sure to remove the tape before reinstalling the cartridges. 
The printer must be powered on when removing or installing ink 
cartridges.
3. Raise the ink levers. 
Caution: To avoid spilling 
ink and damaging the 
printer, you must leave 
the cartridges in place, 
raise the ink levers, and 
lock the print head.
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4. Make sure the print head is in the home (far right) position. Then lock 
the print head by pushing the green tab to the right.
5. If you saved the carriage retainer bracket, replace it and screw it back 
into place. (See page 18.)
6. Turn off the printer and unplug the power cord. 
7. If you need to ship the printer, you must repack it using the original box 
and packing materials and secure it to a pallet. If you do not have these 
items, contact Epson to request them. Otherwise, the printer may be 
damaged beyond repair.
If you are transporting the printer in your own vehicle without the 
original packaging, make sure you wrap and pack the printer securely. 
Transport the printer in a horizontal position on a flat, stable surface.
8. Keep the printer level while moving it. 
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up 
for the first time, as described on page 17. 
Keep in mind that the first time you start printing after moving the printer, 
the print head nozzles may be clogged—especially if the printer hasn’t been 
turned on for a long time. You may need to run a cleaning cycle (page 104) 
and realign the print head (page 107) to ensure good print quality. 
Caution: Do not turn off 
the printer by unplugging 
it or turning off a power 
strip. You will not be able 
to lock the print head, and 
ink will leak out of the 
reservoir, damaging the 
printer.
Caution: Make sure you 
release the print head by 
pulling out the green tab.
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If you see the message PERFORM POWER CLEANING? on the LCD panel 
after setting up the printer, select 
Y to start the power cleaning process, as 
described on page 106.
Uninstalling and Reinstalling the Printer Driver
If you need to uninstall and then reinstall the printer driver software for any 
reason, follow the instructions in the appropriate section below. 
Macintosh
1. Open the Applications folder, then the Utilities folder.
2. Double-click 
Printer Setup Utility, select Stylus Pro 4800, and then 
click 
Delete.
3. If you want to reinstall your printer software, restart your Macintosh. 
Then follow the instructions on page 24 to install the software.
Windows
1. On Windows XP, click Start > Control Panel.
On Windows 2000, double-click My Computer, then 
double-click the 
Control Panel icon. 
2. Double-click 
Add/Remove Programs. Click Epson Printer 
Software
 in the program list, then select your printer icon.
3. Click the 
Change/Remove or Add/Remove button and follow the 
on-screen instructions. 
4. If you want to reinstall your printer software, restart your computer. 
Then follow the instructions on page 30 to install the software. 
Tip: Check the Epson Pro 
Graphics website at 
http://prographics.epson.
com for updated drivers 
and utilities that may 
become available.
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Removing the Optional Print Server Card
If you need to exchange or ship your printer, you must remove the Ethernet 
card. 
1. Turn off the printer and disconnect the power cord. 
2. Disconnect the Ethernet cable.
3. Remove the two screws securing the card.
4. Make sure the card is cool before pulling it out of the slot. 
WARNING: The card will be 
hot after printing. Make sure 
you allow the card to cool 
before handling it.
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129
As you use your printer, you may occasionally experience a problem. The 
first thing you should do is diagnose the problem following the guidelines in 
this chapter. Then try the most likely solutions until the problem is fixed. 
This chapter provides instructions for the following:
Diagnosing problems
Checking error messages and lights
Improving print quality
Solving operational problems
Solving miscellaneous printing problems
Solving paper problems, including clearing paper jams
Diagnosing Problems
The Epson Stylus Pro 4800 includes a number of ways to help you diagnose 
problems:
To identify the most common problems, check the messages and lights 
on the control panel. See pages 130 through 134 for more information. 
If you’re using the Epson printer driver and Status Monitor utility, 
check your software for error messages. See Chapter 4 or 5 for more 
information.
To determine whether the problem is caused by the printer itself, 
disconnect the printer from your computer and run a nozzle check from 
the control panel. See page 102 for instructions.
If none of the suggested solutions in this chapter solve your problem, 
contact Epson as described under “Where To Get Help” on page 10.
Chapter 6: 
Solving 
Problems
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Checking Error Messages and Lights
The control panel includes various lights and an LCD display to indicate the 
status of the printer: 
LCD display
Power 
button
Pause button 
and lightInk 
lightLeft arrow or paper 
source button Paper light
Menu 
button
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